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Computer freezing up, restarting, running slow, and script error message, etc...

Discussion in 'Virus & Other Malware Removal' started by mrsdoc2, Jan 15, 2012.

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  1. mrsdoc2

    mrsdoc2 Thread Starter

    Joined:
    Jun 14, 2011
    Messages:
    54
    My computer keeps randomly restarting, freezing up, running slow and I keep getting a script error message saying that a script on the webpage is causing my computer to run slow. Also, I can't burn a disc. when I hit the burn button my computer turns off and restarts. I have NO idea what this is....! I can't back my music up if I can't burn discs! Also, I can't print anything either because as soon as I hit the print button, my computer shuts down and restarts again! Help!

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 6
    Processor Count: 2
    RAM: 2029 Mb
    Graphics Card: NVIDIA GeForce 9400 GT, 512 Mb
    Hard Drives: C: Total - 305242 MB, Free - 162962 MB;
    Motherboard: Intel Corporation, DP35DP
    Antivirus: Lavasoft Ad-Watch Live! Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 4:45:35 AM, on 1/15/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\CDBurnerXP\NMSAccessU.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    c:\WINDOWS\system32\ZuneBusEnum.exe

    .
    DDS (Ver_2011-06-23.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702
    Run by Owner at 5:11:48 on 2012-01-15
    .
    ============== Running Processes ===============
    .
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.yahoo.com/
    mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    uInternet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    uURLSearchHooks: N/A: {be89472c-b803-4d1d-9a9a-0a63660e0fe3} - c:\progra~1\copern~1\COPERN~1.DLL
    uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
    mURLSearchHooks: H - No File
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\adawaretb\adawareDx.dll
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
    BHO: WOT Helper: {c920e44a-7f78-4e64-bdd7-a57026e7feb7} - c:\program files\wot\WOT.dll
    BHO: Inbox Toolbar: {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - c:\progra~1\inboxt~1\Inbox.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: PwdHash: {ec41bf0a-01a1-4a85-9265-a074875305b5} - c:\program files\pwdhash\pwdhash.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn3\YTSingleInstance.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
    TB: PwdHash: {1f088139-2f7f-41e2-a801-42761cb3d2ac} - c:\program files\pwdhash\pwdhash.dll
    TB: Copernic Agent: {f2e259e8-0fc8-438c-a6e0-342dd80fa53e} - c:\progra~1\copern~1\COPERN~1.DLL
    TB: WOT: {71576546-354d-41c9-aae8-31f2ec22bf0d} - c:\program files\wot\WOT.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    TB: &Inbox Toolbar: {d7e97865-918f-41e4-9cd0-25ab1c574ce8} - c:\progra~1\inboxt~1\Inbox.dll
    TB: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\adawaretb\adawareDx.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [Akamai NetSession Interface] c:\documents and settings\owner\local settings\application data\akamai\netsession_win.exe
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
    mRun: [AdobeCS5.5ServiceManager] "c:\program files\common files\adobe\cs5.5servicemanager\CS5.5ServiceManager.exe" -launchedbylogin
    mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
    mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
    mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
    mRun: [Ad-Aware Browsing Protection] "c:\documents and settings\all users\application data\ad-aware browsing protection\adawarebp.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: Search Using Copernic Agent - c:\program files\copernic agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
    IE: {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - c:\progra~1\copern~1\COPERN~1.EXE
    IE: {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - c:\progra~1\copern~1\COPERN~1.EXE
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
    IE: {E23F4F6C-45A7-4c69-81CC-8F3312A34B2F} - {C0050893-298D-4d7e-AC04-14D5AF2A6B4C} - c:\program files\pwdhash\pwdhash.dll
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
    DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
    DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{6F35B3EF-7121-4896-8212-DD7ADC123D93} : DhcpNameServer = 192.168.1.1
    Handler: copernicagent - {A979B6BD-E40B-4A07-ABDD-A62C64A4EBF6} - c:\progra~1\copern~1\COPERN~1.DLL
    Handler: copernicagentcache - {AAC34CFD-274D-4A9D-B0DC-C74C05A67E1D} - c:\progra~1\copern~1\COPERN~1.DLL
    Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - c:\progra~1\inboxt~1\Inbox.dll
    Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
    .
    ============= SERVICES / DRIVERS ===============
    .
    R? gupdate;Google Update Service (gupdate)
    R? gupdatem;Google Update Service (gupdatem)
    R? ioloFileInfoList;iolo FileInfoList Service
    R? Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service
    R? Lavasoft Kernexplorer;Lavasoft helper driver
    R? MpKsl1981760c;MpKsl1981760c
    R? MpKsl2c035850;MpKsl2c035850
    R? MpKsl2c698469;MpKsl2c698469
    R? MpKsl66f27393;MpKsl66f27393
    R? MpKslba04940a;MpKslba04940a
    R? MpKslcda64538;MpKslcda64538
    R? NPF;NetGroup Packet Filter Driver
    R? SwitchBoard;Adobe SwitchBoard
    S? !SASCORE;SAS Core Service
    S? Akamai;Akamai NetSession Interface
    S? aswFsBlk;aswFsBlk
    S? aswSnx;aswSnx
    S? aswSP;aswSP
    S? avast! Antivirus;avast! Antivirus
    S? Lbd;Lbd
    S? MpFilter;Microsoft Malware Protection Driver
    S? MpKsld02e5d70;MpKsld02e5d70
    S? MpKsldb9b4db0;MpKsldb9b4db0
    S? SASDIFSV;SASDIFSV
    S? SASKUTIL;SASKUTIL
    .
    =============== File Associations ===============
    .
    JSEFile=NOTEPAD.EXE %1
    .
    =============== Created Last 30 ================
    .
    2012-01-15 08:32:34 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5dec8d4e-2a63-4922-a62e-3b0533c95115}\MpKsldb9b4db0.sys
    2012-01-15 08:19:41 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5dec8d4e-2a63-4922-a62e-3b0533c95115}\MpKsld02e5d70.sys
    2012-01-15 08:19:30 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5dec8d4e-2a63-4922-a62e-3b0533c95115}\offreg.dll
    2012-01-14 18:33:12 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5dec8d4e-2a63-4922-a62e-3b0533c95115}\mpengine.dll
    .
    ==================== Find3M ====================
    .
    2011-11-28 18:01:25 41184 ----a-w- c:\windows\avastSS.scr
    2011-11-28 17:53:53 435032 ----a-w- c:\windows\system32\drivers\aswSnx.sys
    2011-11-25 21:57:19 293376 ----a-w- c:\windows\system32\winsrv.dll
    2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
    2011-11-18 12:35:08 60416 ----a-w- c:\windows\system32\packager.exe
    2011-11-16 14:21:44 354816 ----a-w- c:\windows\system32\winhttp.dll
    2011-11-16 14:21:44 152064 ----a-w- c:\windows\system32\schannel.dll
    2011-11-13 13:15:50 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
    2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
    2011-11-03 15:28:36 386048 ----a-w- c:\windows\system32\qdvd.dll
    2011-11-03 15:28:36 1292288 ----a-w- c:\windows\system32\quartz.dll
    2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
    2011-10-28 21:52:04 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
    2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
    2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
    2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2011-10-24 18:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
    2011-10-24 18:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
    2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll
    .
    ============= FINISH: 5:25:05.20 ===============


    .
    ==== Installed Programs ======================
    .
    1-Click YouTube Downloader 4.0
    32 Bit HP CIO Components Installer
    Ad-Aware
    Ad-Aware Security Toolbar
    Adobe AIR
    Adobe Community Help
    Adobe Download Assistant
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Flash Professional CS5.5
    Adobe Media Player
    Adobe Reader X (10.1.1)
    Adobe Shockwave Player 11.6
    Akamai NetSession Interface
    Akamai NetSession Interface Service
    Amazon MP3 Downloader 1.0.12
    AMD Processor Driver
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    avast! Free Antivirus
    Bonjour
    BufferChm
    Cards_Calendar_OrderGift_DoMorePlugout
    CCleaner
    CDBurnerXP
    CNET TechTracker
    Copernic Agent Professional
    Copy
    CustomerResearchQFolder
    Defraggler
    Destination Component
    DeviceDiscovery
    DeviceManagementQFolder
    DJ_AIO_03_F4200_ProductContext
    DJ_AIO_03_F4200_Software
    DJ_AIO_03_F4200_Software_Min
    eBook Reader
    ESET Online Scanner v3
    eSupportQFolder
    Express Burn
    Express Rip
    F4200
    F4200_Help
    FileHippo.com Update Checker
    Golden Videos
    Google Chrome
    Google Toolbar for Internet Explorer
    Google Update Helper
    GPBaseService
    GPBaseService2
    Graboid Video 2.01
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB932716-v2)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Customer Participation Program 11.0
    HP Deskjet F4200 All-In-One Driver Software 11.0 Rel .3
    HP Imaging Device Functions 11.0
    HP Photosmart Essential 2.5
    HP Photosmart Essential 3.0
    HP Smart Web Printing
    HP Solution Center 13.0
    HP Update
    HPProductAssistant
    HPSSupply
    Inbox Toolbar
    Intel(R) Management Engine Interface
    Intel(R) PRO Network Connections 12.1.12.0
    Internet Explorer (Enable DEP)
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 26
    K-Lite Codec Pack 2.66 Full
    Malwarebytes' Anti-Malware version 1.51.2.1300
    MarketResearch
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft Software Update for Web Folders (English) 12
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft_VC80_ATL_x86
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC90_ATL_x86
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_MFC_x86
    Microsoft_VC90_MFCLOC_x86
    Move Media Player
    MSVCRT
    MSVCSetup
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    NCH Toolbox
    NVIDIA Drivers
    OGA Notifier 2.0.0048.0
    Opera 11.52
    PDF Settings CS5
    PowerDVD
    PSSWCORE
    PwdHash
    QuickTime
    Realtek High Definition Audio Driver
    Recuva
    Revo Uninstaller 1.92
    Scan
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2553089)
    Security Update for 2007 Microsoft Office System (KB2553090)
    Security Update for 2007 Microsoft Office System (KB2584063)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Groove 2007 (KB2552997)
    Security Update for Microsoft Office InfoPath 2007 (KB2510061)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Search 4 - KB963093
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371-v2)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Segoe UI
    Shop for HP Supplies
    SigmaTel Audio
    SolutionCenter
    SoundTap Streaming Audio Recorder
    Spotify
    Spybot - Search & Destroy
    Status
    SUPERAntiSpyware
    Switch Sound File Converter
    swMSM
    Toolbox
    TrayApp
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Microsoft Office Outlook 2007 (KB2583910)
    Update for Windows Internet Explorer 8 (KB973874)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB960763)
    Update for Windows XP (KB961503)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    VideoToolkit01
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    VLC media player 1.0.1
    WavePad Sound Editor
    WebFldrs XP
    WebReg
    Windows Genuine Advantage Notifications (KB905474)
    Windows Installer Clean Up
    Windows Internet Explorer 8
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Messenger
    Windows Live Upload Tool
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows PowerShell(TM) 1.0
    Windows Search 4.0
    WinPatrol
    WinPcap 4.0.2
    WinRAR archiver
    WOT for Internet Explorer
    Yahoo! Messenger
    Yahoo! Software Update
    Yahoo! Toolbar
    Zune
    Zune Language Pack (DE)
    Zune Language Pack (ES)
    Zune Language Pack (FR)
    Zune Language Pack (IT)
    .
    ==== End Of File ===========================
     
  2. mrsdoc2

    mrsdoc2 Thread Starter

    Joined:
    Jun 14, 2011
    Messages:
    54
    I forgot to mention that I also can't go to any links in my emails. Clicking on them gives me a an error message.
     
  3. mrsdoc2

    mrsdoc2 Thread Starter

    Joined:
    Jun 14, 2011
    Messages:
    54
    It's been several days since I first posted this and I can't seem to get an answer. Did I do something wrong or not post the required information right? My operating system is Internet Explorer. I can't remember where I'm supposed to go to find my system's information so I can post it.
     
  4. mrsdoc2

    mrsdoc2 Thread Starter

    Joined:
    Jun 14, 2011
    Messages:
    54
  5. mrsdoc2

    mrsdoc2 Thread Starter

    Joined:
    Jun 14, 2011
    Messages:
    54
    Bump Bump
     
  6. jeffce

    jeffce Malware Specialist

    Joined:
    May 10, 2011
    Messages:
    1,727
    Hi and Welcome!! :) My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
    • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
    • Please subscribe to this topic, if you haven't already.
    • The fixes are specific to your problem and should only be used for the issues on this machine.
    • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
    • It's often worth reading through these instructions and printing them for ease of reference.
    • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
    • Please reply to this thread. Do not start a new topic.

    IMPORTANT NOTE : Please do not delete anything unless instructed to.
    DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
    Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.


    Vista and Windows 7 users:
    These tools MUST be run from the executable (.exe) every time you run them
    with Admin Rights (Right click, choose "Run as Administrator")


    Stay with this topic until I give you the all clean post.

    First we need to make all files and folders VISIBLE:

    • Go to Start>Control Panel>Folder Options>View
    • Choose to "Show hidden files and folders,"
    • Uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
    • Close the window with OK
    ----------

    Please download aswMBR to your desktop.

    • Double click the aswMBR icon to run it.
    • Click the Scan button to start scan.
    • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

    [​IMG]
    Click the image to enlarge it
    ----------

    Please download MBRCheck.exe to your desktop.
    • Be sure to disable your security programs
    • Double click on the file to run it (Vista and Windows 7 users will have to confirm the UAC prompt)
    • A window will open on your desktop
    • if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
    • If nothing unusual is found just press Enter
    • A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your desktop.
    • Please post the contents of that file.

    In your next reply please post the logs made by aswMBR and MBRCheck. :)
     
  7. jeffce

    jeffce Malware Specialist

    Joined:
    May 10, 2011
    Messages:
    1,727
    Due to lack of response...I will be unsubscribing from this topic.
     
  8. mrsdoc2

    mrsdoc2 Thread Starter

    Joined:
    Jun 14, 2011
    Messages:
    54
    Sorry Jeff, my computer finally crashed after 9 years and I had to get a new one. There was no way for me to respond or get to another computer. Problem is solved though so thank you anyway.
     
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