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Computer freezing up

Discussion in 'Windows 7' started by Ankit, Jan 7, 2013.

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  1. Ankit

    Ankit Thread Starter

    Joined:
    Mar 31, 2002
    Messages:
    551
    Hello,

    My Computer has been freezing up randomly. its been about a couple of weeks since it's been doing this. I haven't downloaded any programs recently so i don't know why it's acting up. Can anyone help me ? I don't really know much about computers so easy on the computer lingo

    Specs
    320 gb hard drive
    intel pentium dual core cpu p6000
    1.87 ghz,
    4.0gb ram
    Intel Graphics meida accelerator HD
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,841
    You had the same problem before and it was solved by a system restore - have you tried that again?
    Check and post
    TSG System Information Utility - found here.
    http://library.techguy.org/wiki/TSG_Valuable_links
    ------
    Download Security Check by screen317
    http://screen317.spywareinfoforum.org/
    Save it to your Desktop.

    Right click and select "Run as Administrator"
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad - and will save a log called checkup.txt.
    Post the result of the scan here.
     
  3. Ankit

    Ankit Thread Starter

    Joined:
    Mar 31, 2002
    Messages:
    551
    Here is the scan.

    Results of screen317's Security Check version 0.99.56
    Windows 7 Service Pack 1 x64 (UAC is disabled!)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    BitDefender Antivirus
    Antivirus out of date! (On Access scanning disabled!)
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.60.0.1800
    TuneUp Utilities Language Pack (en-US)
    Java(TM) 6 Update 18
    Java(TM) 7 Update 2
    Java version out of Date!
    Adobe Flash Player 11.5.502.135
    Adobe Reader 9 Adobe Reader out of Date!
    Mozilla Firefox 13.0.1 Firefox out of Date!
    Google Chrome 21.0.1180.83
    Google Chrome 21.0.1180.89
    Google Chrome 22.0.1229.79
    Google Chrome 22.0.1229.94
    Google Chrome 23.0.1271.64
    Google Chrome 23.0.1271.91
    Google Chrome 23.0.1271.95
    Google Chrome 23.0.1271.97
    ````````Process Check: objlist.exe by Laurent````````
    Malwarebytes Anti-Malware mbamservice.exe
    BitDefender BitDefender 2011 vsserv.exe
    BitDefender BitDefender 2011 updatesrv.exe
    BitDefender BitDefender 2011 bdagent.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,841
    Antivirus out of date!
    Update BitDefender Antivirus program - scan your Pc.
    ------
    You already have MalwareBytes installed.
    Start Malwarebytes Anti-Malware.
    Let it update first - as you have an older version installed.
    Click on Scanner > then quick scan > then Scan.
    Any infections or problems will be highlighted in red.
    After the scan is finished - Click - Show Results.
    Check that all entries are selected.
    Click - Remove Selected.
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start Malwarebytes again.
    Click on the Logs Tab.
    Highlight the scan log entry.
    Click - Open.
    The scan log will appear in Notepad.
    Copy and paste it in your next post.
    ------
    Download SuperAntiSpyware
    Once downloaded to your desktop.
    Close all open browser windows.

    Click on the install icon - allow it to update during the install process.
    Select the Quick Scan option.
    Click Scan your Computer.
    Any infections or problems will be highlighted in red.
    After the scan is finished.
    Click Continue.
    Check that everything is listed.
    Click Remove Threats.
    Click OK - then click Finish
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start SuperAntiSpyware again.
    Click View Scan Logs.
    Highlight the scan log entry.
    Click - View Selected Log.
    The scan log will appear in Notepad.
    Copy and paste in your next post.
    ------
    Java version out of Date!
    http://www.java.com/en/
    Adobe Reader out of Date!
    Download the latest version of the above - uninstall old version - install the new.
    http://get.adobe.com/reader/
    At the above website - untick the Free McAfee scan before downloading Adobe.
    ------
    Turn on UAC.
    http://windows.microsoft.com/en-US/windows-vista/Turn-User-Account-Control-on-or-off
     
  5. Ankit

    Ankit Thread Starter

    Joined:
    Mar 31, 2002
    Messages:
    551
    I have posted 4 logs

    1. SUperAntiSpy
    2.Malwarebytes
    3.Security Check by screen317
    4.hijackThis (Someone told me its a good tool but don't know how to read it loll)

    I have recently removed Bitdefender due to the fact that i had problems updating. I am now using Advance SystemCare with Antivirus 2013




    Scan Logs

    1.SUPERAntiSpyware Scan Log

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 01/10/2013 at 10:18 PM

    Application Version : 5.6.1014

    Core Rules Database Version : 9855
    Trace Rules Database Version: 7667

    Scan type : Complete Scan
    Total Scan Time : 01:37:18

    Operating System Information
    Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
    UAC Off - Administrator

    Memory items scanned : 633
    Memory threats detected : 0
    Registry items scanned : 73840
    Registry threats detected : 0
    File items scanned : 55721
    File threats detected : 28

    PUP.CNETInstaller
    C:\DOWNLOADS\CNET2_INSTALLSPEEDFAN446_EXE.EXE

    Adware.Tracking Cookie
    .doubleclick.net [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .media6degrees.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .doubleclick.net [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    wmedia.rotator.hadj7.adjuggler.net [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    wmedia.rotator.hadj7.adjuggler.net [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    wmedia.rotator.hadj7.adjuggler.net [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    7.rotator.wigetmedia.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    7.rotator.wigetmedia.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    7.rotator.wigetmedia.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .steelhousemedia.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .px.steelhousemedia.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .imrworldwide.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .imrworldwide.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .atdmt.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .atdmt.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    accounts.google.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    accounts.google.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    accounts.youtube.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .accounts.google.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .accounts.google.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .accounts.google.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .accounts.google.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    accounts.google.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    accounts.google.com [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    accounts.google.ca [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .chitika.net [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .mm.chitika.net [ C:\USERS\ANKIT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]





    2.Malwarebytes Anti-Malware (PRO) 1.70.0.1100

    Malwarebytes Anti-Malware (PRO) 1.70.0.1100
    www.malwarebytes.org

    Database version: v2013.01.10.12

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Ankit :: ANKIT [administrator]

    Protection: Enabled

    10/01/2013 8:51:52 PM
    mbam-log-2013-01-10 (20-51-52).txt

    Scan type: Full scan (C:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 388190
    Time elapsed: 1 hour(s), 58 minute(s), 11 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)




    3.Security Check by screen317

    Results of screen317's Security Check version 0.99.56
    Windows 7 Service Pack 1 x64 (UAC is disabled!)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Advanced SystemCare with Antivirus
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.70.0.1100
    TuneUp Utilities Language Pack (en-US)
    Java(TM) 6 Update 18
    Java 7 Update 10
    Java version out of Date!
    Adobe Flash Player 11.5.502.146
    Adobe Reader XI
    Mozilla Firefox 13.0.1 Firefox out of Date!
    Google Chrome 21.0.1180.83
    Google Chrome 21.0.1180.89
    Google Chrome 22.0.1229.79
    Google Chrome 22.0.1229.94
    Google Chrome 23.0.1271.64
    Google Chrome 23.0.1271.91
    Google Chrome 23.0.1271.95
    Google Chrome 23.0.1271.97
    ````````Process Check: objlist.exe by Laurent````````
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    IObit Advanced SystemCare with Antivirus 2013 ascsvc.exe
    IObit Advanced SystemCare with Antivirus 2013 ascavsvc.exe
    IObit Advanced SystemCare with Antivirus 2013 ASCTray.exe
    IObit Advanced SystemCare with Antivirus 2013 ASC.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    windows defender MpCmdRun.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 1%
    ````````````````````End of Log``````````````````````




    4.
    Logfile of Trend Micro HijackThis v2.0.4

    Scan saved at 8:47:50 PM, on 10/01/2013
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16457)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files (x86)\Rainlendar2\Rainlendar2.exe
    C:\Users\Ankit\AppData\Local\Google\Update\GoogleUpdate.exe
    C:\Downloads\BitTorrent.exe
    C:\Program Files\IObit\Advanced SystemCare with Antivirus 2013\ASCTray.exe
    C:\Users\Ankit\AppData\Local\Google\Update\1.3.21.123\GoogleCrashHandler.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\IObit\Advanced SystemCare with Antivirus 2013\ASC.exe
    C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
    C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
    C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe
    C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe
    C:\Program Files (x86)\Hotspot Shield\bin\openvpntray.exe
    C:\Users\Ankit\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Ankit\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Ankit\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Ankit\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Ankit\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE.dll
    O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    O4 - HKLM\..\Run: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
    O4 - HKLM\..\Run: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
    O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2011\Antispam32\ieshow.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files (x86)\Rainlendar2\Rainlendar2.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Ankit\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [BitTorrent] "C:\Downloads\BitTorrent.exe" /MINIMIZED
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [Advanced SystemCare 5] "C:\Program Files\IObit\Advanced SystemCare with Antivirus 2013\ASCTray.exe" /AutoStart
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Global Startup: Bluetooth.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
    O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - c:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll
    O9 - Extra 'Tools' menuitem: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - c:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Advanced SystemCare Service 5 (AdvancedSystemCareService5) - IObit - C:\Program Files\IObit\Advanced SystemCare with Antivirus 2013\ascsvc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: AdvancedSystemCareAntivirus (ASCAntivirusSrv) - IOBit - C:\Program Files\IObit\Advanced SystemCare with Antivirus 2013\ascavsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Hotspot Shield Service (hshld) - AnchorFree Inc. - C:\Program Files (x86)\Hotspot Shield\bin\openvpnas.exe
    O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files (x86)\Hotspot Shield\HssWPR\hsssrv.exe
    O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files (x86)\Hotspot Shield\bin\HssTrayService.EXE
    O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe
    O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: PMBDeviceInfoProvider - Sony Corporation - c:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
    O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUpnpService10.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: Intel(R) Sample Collector (SampleCollector) - Intel Corporation - C:\Program Files\Sony\VAIO Care\collsvc.exe
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe
    O23 - Service: VAIO Media plus Database Manager (SOHDBSvr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe
    O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe
    O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe
    O23 - Service: VAIO Media plus Playlist Manager (SOHPlMgr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
    O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
    O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
    O23 - Service: VAIO Content Metadata Intelligent Network Service Manager (VcmINSMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
    O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update Common\VUAgent.exe
    O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 15143 bytes
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,841
    Although it includes Bitdefender anti-virus engine - it is not an anti-virus program we would recommend here.
    It is best not to use the inbuilt tune up utility and optimization section - it may cause more problems than it solves.
    Those listed below are known to be some of the best anti-virus programs.
    Avira Free Antivirus
    http://www.avira.com/en/avira-free-antivirus
    Avast!
    http://www.avast.com/en-gb/index
    Microsoft Security Essentials.
    http://windows.microsoft.com/en-US/windows/products/security-essentials
    Only one Anti-Virus program is needed of course.
    ------
    I know you have posted some of your Pc specifications but
    Check and post
    TSG System Information Utility - found here.
    http://library.techguy.org/wiki/TSG_Valuable_links
    ----
    Click Start - in the search box.
    Type
    msconfig

    Click on the Start Up Tab.
    Write down carefully what is listed and post the list here.
    Or post a screenshot
    http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
    ------
    Also post the uninstall log from Hjt log
    Start HiJackThis.
    At the bottom right - Other Stuff
    Click on Config > Misc Tools.
    Click > Open Uninstall Manager.
    Click > Save List.
    Save the uninstall list file on your desktop.
    It will then open in Notepad.
    Click Edit > Select All > Edit > Copy-and-Paste the uninstall list in the reply box.
    ------
    Have you updated - Java and Adobe Reader?
     
  7. Ankit

    Ankit Thread Starter

    Joined:
    Mar 31, 2002
    Messages:
    551
    hijack this
    Update for Microsoft Office 2007 (KB2508958)
    AC3Filter 1.63b
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 11 Plugin
    Adobe Reader 9.5.2
    Advanced SystemCare 5
    Advanced SystemCare Ultimate 6
    Any Video Converter 3.5.6
    Apple Application Support
    Apple Software Update
    ArcSoft Magic-i Visual Effects 2
    ArcSoft WebCam Companion 3
    BitTorrent
    Coupon Printer for Windows
    Evernote
    ffdshow v1.1.3800 [2011-03-28]
    Google Earth
    Google Update Helper
    Hewlett-Packard ACLM.NET v1.1.0.0
    HiJackThis
    Hotspot Shield 2.78
    HP Product Detection
    HP Update
    Intel(R) Control Center
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Management Engine Components
    Intel(R) Rapid Storage Technology
    Java(TM) 6 Update 18
    Java(TM) 7 Update 2
    Junk Mail filter update
    Malwarebytes Anti-Malware version 1.70.0.1100
    Matrix-ks
    Media Gallery
    Microsoft Choice Guard
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2010
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Mozilla Firefox 13.0.1 (x86 en-US)
    Mozilla Maintenance Service
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NP11G
    OOBE
    PMB
    PMB VAIO Edition Guide
    PMB VAIO Edition Guide
    PMB VAIO Edition plug-in (Click to Disc)
    PMB VAIO Edition plug-in (Click to Disc)
    PMB VAIO Edition plug-in (VAIO Image Optimizer)
    PMB VAIO Edition plug-in (VAIO Image Optimizer)
    PMB VAIO Edition plug-in (VAIO Movie Story)
    PMB VAIO Edition plug-in (VAIO Movie Story)
    QuickTime
    Rainlendar2 (remove only)
    Realtek High Definition Audio Driver
    Roxio Central Audio
    Roxio Central Copy
    Roxio Central Core
    Roxio Central Data
    Roxio Central Tools
    Roxio Easy Media Creator 10 LJ
    Roxio Easy Media Creator Home
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Setting Utility Series
    SmartWi Connection Utility
    Software Version Updater
    Sony Home Network Library
    SpeedFan (remove only)
    Switch Sound File Converter
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    VAIO Care
    VAIO Care Update
    VAIO Content Metadata Intelligent Analyzing Manager
    VAIO Content Metadata Intelligent Network Service Manager
    VAIO Content Metadata Manager Settings
    VAIO Content Metadata XML Interface Library
    VAIO Content Monitoring Settings
    VAIO Control Center
    VAIO Data Restore Tool
    VAIO DVD Menu Data
    VAIO Entertainment Platform
    VAIO Event Service
    VAIO Help and Support
    VAIO Media plus
    VAIO Media plus Opening Movie
    VAIO Movie Story Template Data
    VAIO Movie Story Template Data
    VAIO Original Function Settings
    VAIO Personalization Manager
    VAIO Power Management
    VAIO Quick Web Access
    VAIO Quick Web Access
    VAIO Survey
    VAIO Transfer Support
    VAIO Update
    VAIO Wallpaper Contents
    VC80CRTRedist - 8.0.50727.4053
    VU5x86
    WavePad Sound Editor
    Winamp
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    WinPcap 4.1.1
    WinRAR archiver

    Startup
    "I just got the newest version of SystemCare don't know what the other versions are doing here"
    No HKCU:Run Advanced SystemCare 4
    Yes HKCU:Run Advanced SystemCare 5 "C:\Program Files\IObit\Advanced SystemCare with Antivirus 2013\ASCTray.exe" /AutoStart
    Yes HKCU:Run Advanced SystemCare Ultimate "C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\ASCTray.exe" /AutoStart
    Yes HKCU:Run BitTorrent "C:\Downloads\BitTorrent.exe" /MINIMIZED
    No HKCU:Run BitTorrent "C:\Downloads\BitTorrent.exe" /MINIMIZED
    Yes HKCU:Run Google Update "C:\Users\Ankit\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    No HKCU:Run msnmsgr "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    Yes HKCU:Run Rainlendar2 C:\Program Files (x86)\Rainlendar2\Rainlendar2.exe
    Yes HKCU:Run Sidebar C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    Yes HKCU:Run SUPERAntiSpyware C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    Yes HKLM:Run Adobe ARM "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    Yes HKLM:Run Adobe Reader Speed Launcher "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    Yes HKLM:Run Apoint %ProgramFiles%\Apoint\Apoint.exe
    Yes HKLM:Run APSDaemon "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    No HKLM:Run BDAgent "C:\Program Files\BitDefender\BitDefender 2011\bdagent.exe"
    No HKLM:Run DivX Download Manager
    Yes HKLM:Run HotKeysCmds C:\Windows\system32\hkcmd.exe
    Yes HKLM:Run HP Software Update C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    Yes HKLM:Run IAStorIcon C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    Yes HKLM:Run IgfxTray C:\Windows\system32\igfxtray.exe
    Yes HKLM:Run iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
    No HKLM:Run Malwarebytes' Anti-Malware "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    Yes HKLM:Run MSC "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    Yes HKLM:Run Persistence C:\Windows\system32\igfxpers.exe
    Yes HKLM:Run PMBVolumeWatcher c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
    Yes HKLM:Run QuickTime Task "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    Yes HKLM:Run RtHDVCpl C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
    Yes HKLM:Run SmartWiHelper "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
    Yes HKLM:Run SunJavaUpdateSched "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    No HKLM:Run WinampAgent "C:\Program Files\Winamp\winampa.exe"
    Yes Startup Common Bluetooth.lnk C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
     
  8. Ankit

    Ankit Thread Starter

    Joined:
    Mar 31, 2002
    Messages:
    551
    if i have microsoft security essential do i still need the advance systemcare with antivirus and Malwarebytes Anti-malware??
     
  9. Ankit

    Ankit Thread Starter

    Joined:
    Mar 31, 2002
    Messages:
    551
    I tried to update Java but it gave me an error message
     

    Attached Files:

  10. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,841
    Yes, uninstall.
    Advanced SystemCare 5
    Advanced SystemCare Ultimate 6
    BitTorrent
    ------
    Start > Search Bar - Type
    msconfig
    Under the Start Up Tab.
    Untick all entries Except

    Yes HKLM:Run MSC "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    Yes HKCU:Run Sidebar C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    Yes HKLM:Run IAStorIcon C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    Yes HKLM:Run SmartWiHelper "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
    Apply > Ok > Reboot your Pc.

    The System Configuration Utility box appear on retstart - saying changes have been made.
    Tick the box on the lower left and then OK.

    Any entry can be re-enabled using msconfig - if you decide it needs to be
    http://netsquirrel.com/msconfig/index.html

    Uninstall all versions of Java - and try installing the latest version again
     
  11. Ankit

    Ankit Thread Starter

    Joined:
    Mar 31, 2002
    Messages:
    551
    I actually can't even remove Advance SystemCare 5. The error message i am getting is "messages file C:\program file\IOBit\advance systemcare 5\unins00.msg". Please correct the problem or obtain a new copy of the program. I actually downloaded a copy of ASC 5 and whenever i open the program it shows up as Advance Systemcare 6. Any suggestions?
     
  12. huggie54

    huggie54

    Joined:
    Feb 17, 2008
    Messages:
    2,637
    download and run the free version of Revo uninstaller,use the scan tool to remove all traces
     
  13. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,841
  14. Ankit

    Ankit Thread Starter

    Joined:
    Mar 31, 2002
    Messages:
    551
    Ever since I unticked those programs in the startup menu in Msconfig the hour glass next to my courser has not stopped spinning. Its been almost an hour and is just non-stop. Anyone know what the problem is ? And Yes! i was able to delete Advance SystemCare 5 Thank You for the program Huggie54 :).
     
  15. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,841
  16. Sponsor

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