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Computer Freezing up!?

Discussion in 'Virus & Other Malware Removal' started by StephJerzak, Jan 16, 2011.

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  1. StephJerzak

    StephJerzak Thread Starter

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    Jan 16, 2011
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    My computer which is a Gateway ZX6900-01E keeps freezing up really randomly. If I leave it to sleep, and when I come back and shake the mouse it wouldn't wake up. It'll just freeze.I even tried pressing Ctrl-Alt-Del but that didn't work either! Every time I start up Norton to do a virus scan, my computer freezes up, so It NEVER gets finished scanning. I'm freaking out because this computer isn't even one year old....

    Can somebody PLEASE help me :c
    :(
     
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