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Computer freezing when running media programs

Discussion in 'Windows XP' started by dj_bowser, Jun 5, 2005.

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  1. dj_bowser

    dj_bowser Thread Starter

    Joined:
    Jan 7, 2003
    Messages:
    122
    Whenever i am watching a movie or using my webcam or anything, my computer happens to freeze. It is one of those freezes where you cant do anything, and the last sound that was played keeps looping, and I am forced to restart. I wouldnt have thought it was a RAM problem, as I have 512 mb of ram and i dont run too many programs at once. That, and the fact that the freezing is recent. Any ideas?

    Also, on a side note, i have some adware stuck on my comp that ad-aware doesnt seem to pick up.

    Any help appreciated, thanks guys
     
  2. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    If you have adware, we can help you remove it. Don't know for sure if that is causing the problem, but you never know.

    Click here to download Hijack This: http://thespykiller.co.uk/files/hijackthis_sfx.exe

    Let it extract to Program Files

    Close out any open browsers
    Launch the program
    Hit "do a system scan only"
    When that finishes, hit "save log"
    The log will open in Notepad
    Copy & paste that log into this thread

    Do not fix anything yet
     
  3. dj_bowser

    dj_bowser Thread Starter

    Joined:
    Jan 7, 2003
    Messages:
    122
    heres my log

    Logfile of HijackThis v1.99.1
    Scan saved at 2:19:45 PM, on 6/5/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
    C:\Program Files\Creative\ShareDLL\CtNotify.exe
    C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
    C:\Program Files\Winamp\Winampa.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    C:\Program Files\RAM Def\ramdef.exe
    C:\Program Files\Creative\ShareDLL\MediaDet.Exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Real Alternative\Update_OB\realsched.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\r?gsvr32.exe
    C:\WINDOWS\System32\CTSvcCDA.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\WinTools\WToolsS.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\wpabaln.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://best-search.cc/index.php?v=6&aff=6066486
    O1 - Hosts: 216.130.185.143 websearch.com
    O1 - Hosts: 216.130.185.143 www.adwave.com
    O1 - Hosts: 216.130.185.143 adwave.com
    O1 - Hosts: 216.130.185.143 www.xzoomy.com
    O1 - Hosts: 216.130.185.143 xzoomy.com
    O1 - Hosts: 216.130.185.143 www.advnt01.com
    O1 - Hosts: 216.130.185.143 advnt01.com
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - (no file)
    O2 - BHO: (no name) - {9F63E3DF-7B34-059D-1DFA-01E29F222C90} - C:\WINDOWS\system32\cwcula.dll
    O2 - BHO: (no name) - {FCA5F5C1-3920-46DB-5980-1353040A139D} - C:\WINDOWS\system32\magrh.dll (file missing)
    O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
    O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    O4 - HKLM\..\Run: [RAMDef] C:\Program Files\RAM Def\ramdef.exe -tray
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [lmu] C:\WINDOWS\LMU.exe
    O4 - HKLM\..\Run: [cTVBBXK] C:\documents and settings\phil\local settings\temp\cTVBBXK.exe
    O4 - HKLM\..\Run: [RZoe] C:\documents and settings\phil\local settings\temp\RZoe.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real Alternative\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Bmqjjmby] C:\WINDOWS\system32\w?auclt.exe
    O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
    O4 - HKCU\..\Run: [Avfeez] C:\WINDOWS\system32\??plorer.exe
    O4 - HKCU\..\Run: [Dxobzt] C:\WINDOWS\system32\r?gsvr32.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\TV\EXPLBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) - http://cpower.collegepro.com/control/ScriptX.cab
    O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/FileSharing/en/filesharingctrl.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ISEXEng - Unknown owner - C:\WINDOWS\system32\angelex.exe (file missing)
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe
     
  4. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    Yeah you've got some infection....

    Download and run the following:

    Ad-Aware SE: http://www.majorgeeks.com/download506.html

    Install the program and launch it.
    First, in the bottom right-hand corner of the main window click on Check for updates now then click Connect and download the latest reference files.
    Then, in the main window: Click Start and under Select a scan Mode tick Perform full system scan.
    Then, deselect Search for negligible risk entries.
    To start the scan, click the Next button.
    When the scan is finished mark everything for removal and get rid of it. (Right-click the window and choose select all from the drop down menu and then click Next).

    Reboot.

    SpyBot S&D: http://www.majorgeeks.com/download2471.html

    Open Spybot Search & Destroy (Click Start, Programs, Spybot S&D (Advanced Mode).
    Click online, Search for updates, Download all available updates.
    Close all Browser windows, Click ''Check for Problems''.
    Anything that it finds, Click ''Fix Selected Problems''.

    Reboot.

    Download the Hoster from here:
    www.funkytoad.com/download/hoster.zip
    Run Hoster and press Restore Original Hosts, OK, and Exit Program.

    Reboot once more.

    Post a new log.
     
  5. dj_bowser

    dj_bowser Thread Starter

    Joined:
    Jan 7, 2003
    Messages:
    122
    Look any better?

    Logfile of HijackThis v1.99.1
    Scan saved at 4:59:00 PM, on 6/5/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\CTSvcCDA.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
    C:\Program Files\Creative\ShareDLL\CtNotify.exe
    C:\Program Files\Winamp\Winampa.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    C:\Program Files\RAM Def\ramdef.exe
    C:\Program Files\Creative\ShareDLL\MediaDet.Exe
    C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Real Alternative\Update_OB\realsched.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\??plorer.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://best-search.cc/index.php?v=6&aff=6066486
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {9F63E3DF-7B34-059D-1DFA-01E29F222C90} - C:\WINDOWS\system32\cwcula.dll (file missing)
    O2 - BHO: (no name) - {FCA5F5C1-3920-46DB-5980-1353040A139D} - C:\WINDOWS\system32\magrh.dll (file missing)
    O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
    O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    O4 - HKLM\..\Run: [RAMDef] C:\Program Files\RAM Def\ramdef.exe -tray
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [lmu] C:\WINDOWS\LMU.exe
    O4 - HKLM\..\Run: [cTVBBXK] C:\documents and settings\phil\local settings\temp\cTVBBXK.exe
    O4 - HKLM\..\Run: [RZoe] C:\documents and settings\phil\local settings\temp\RZoe.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real Alternative\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Bmqjjmby] C:\WINDOWS\system32\w?auclt.exe
    O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
    O4 - HKCU\..\Run: [Avfeez] C:\WINDOWS\system32\??plorer.exe
    O4 - HKCU\..\Run: [Dxobzt] C:\WINDOWS\system32\r?gsvr32.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\TV\EXPLBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) - http://cpower.collegepro.com/control/ScriptX.cab
    O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/FileSharing/en/filesharingctrl.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)
     
  6. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    Still have cleaning to do.

    I just noticed you have no anti-virus protection.

    Get AVG (it's free): http://free.grisoft.com/doc/1
    Install it a.s.a.p.

    With IE closed, run Hijack This again.
    Put a checkmark on these entries and hit "fix checked":

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://best-search.cc/index.php?v=6&aff=6066486

    O2 - BHO: (no name) - {9F63E3DF-7B34-059D-1DFA-01E29F222C90} - C:\WINDOWS\system32\cwcula.dll (file missing)

    O2 - BHO: (no name) - {FCA5F5C1-3920-46DB-5980-1353040A139D} - C:\WINDOWS\system32\magrh.dll (file missing)

    O4 - HKLM\..\Run: [lmu] C:\WINDOWS\LMU.exe

    O4 - HKLM\..\Run: [cTVBBXK] C:\documents and settings\phil\local settings\temp\cTVBBXK.exe

    O4 - HKLM\..\Run: [RZoe] C:\documents and settings\phil\local settings\temp\RZoe.exe

    O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe

    O4 - HKCU\..\Run: [Bmqjjmby] C:\WINDOWS\system32\w?auclt.exe

    O4 - HKCU\..\Run: [Avfeez] C:\WINDOWS\system32\??plorer.exe

    O4 - HKCU\..\Run: [Dxobzt] C:\WINDOWS\system32\r?gsvr32.exe

    O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)


    Boot into Safe Mode (start tapping the F8 key at Startup, before the Windows logo screen)

    Because XP will not always show you hidden files and folders by default,
    Go to Start > Search and under "More advanced search options".
    Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

    Next click on My Computer.
    Go to Tools > Folder Options.
    Click on the View tab and make sure that "Show hidden files and folders" is checked.
    Also uncheck "Hide protected operating system files" and "Hide extensions for known file types."
    Now click "Apply to all folders"
    Click "Apply" then "OK"

    Find and delete this folder: C:\Program Files\Common Files\WinTools

    Find and delete these files:
    C:\WINDOWS\LMU.exe
    C:\WINDOWS\system32\w?auclt.exe
    C:\WINDOWS\system32\??plorer.exe
    C:\WINDOWS\system32\r?gsvr32.exe

    Also in safe mode navigate to the C:\Windows\Temp folder.
    Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Go to Start > Run and type %temp% in the Run box.
    The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Delete everything in this folder:
    C:\documents and settings\phil\local settings\temp

    Finally go to Control Panel > Internet Options.
    On the General tab under "Temporary Internet Files" Click "Delete Files".
    Put a check by "Delete Offline Content" and click OK.
    Click on the Programs tab then click the "Reset Web Settings" button.
    Click Apply then OK.

    Empty the Recycle Bin.

    Reboot, post a new log.
     
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