1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Computer Freezing

Discussion in 'Windows 7' started by danishanif, Feb 6, 2012.

Thread Status:
Not open for further replies.
  1. danishanif

    danishanif Thread Starter

    Feb 6, 2012
    Recently my computer started freezing it completely freezes and becomes unresponsive and I have to hold down the power button to reboot, so my first attempt was to scan the hardware I ran a Pc-Check diagnostics and all the hardware passed I then completely formatted the hard drive and restored the computer. Once Windows 7 completely installed I installed the missing wireless driver however, after using the computer for about 15min it froze again. I then disassemble the laptop and did some internal cleaning I blew out the dust from the heat sink and applied new thermal paste to the processor. Even after that the problem still remains. Now there is a catch when I boot the computer in safe mode it doesn't freeze even after leaving it on for 5hrs so I don't know what the problem is in normal boot. Your help is kindly appreciated thanks.
    Toshiba Laptop
    Model L505-S5984
    Windows 7 SP1 64-bit
    WD 320 GB HDD
    2X4GB DDR3 Memory = 8GB
    Intel Core 2 Duo Processor T6500
  2. Mark1956

    Mark1956 Malware Specialist

    May 7, 2011
    When you did the re-install of Win7 did you also add any security software?

    If it was just Windows 7 with nothing else added then I would suspect a hardware problem, start by running an extended test on the hard drive with the manufacturer's diagnostics.

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1039901

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice