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Computer Freezing!

Discussion in 'Earlier Versions of Windows' started by Charmed1, Jan 14, 2003.

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  1. Charmed1

    Charmed1 Thread Starter

    Joined:
    Dec 2, 2002
    Messages:
    8
    Ok, I'm back again! I am having problems still with my computer constantly wanting to freeze up.

    I am running Windows 98 SE
    AMD Athlon Processor
    64 MB Ram
    66% of my resources are free
    space available on my C: drive is 6170 MB of 9772 MB (Fat 32)

    The only things running in my task bar are:
    Task Schedular
    McAfee Anti-Virus
    MSN Messenger
    Sound Mixer

    It doesn't seem to matter whether I am running one program or several, it freezes up to where I have to manually hold in the start button to get it to shut down so it can reboot as the Ctrl/Alt/Delete doesn't even help when it's froze up.

    What can be causing this to happen? I am getting really frustrated. Could it be that I need to restore my system back to the state when I first got my computer?

    Any help would be greatly appreciated.
     
  2. brendandonhu

    brendandonhu

    Joined:
    Jul 8, 2002
    Messages:
    14,681
    Boot into safemode, run a scandisk and defrag. If you havent done these in a while, defrag may take a looong time. If it does run it over night, it should help quite a bit.
    Also post your startuplist, using StartupList 1.5 from http://lurkhere.com/~nicefiles
     
  3. Cowboy622

    Cowboy622

    Joined:
    Oct 4, 2001
    Messages:
    783
    Without more information I can only offer a generic answer of things to consider:
    This may not help but worth a try.

    To start with you can get rid of some of the background programs by going to the Start Button>run>type "msconfig" (without the quotes)>enter>startup tab> and unchecking everything you don't need, (I usually leave four things checked, the Firewall, system tray, your antivirus program and scan registry which backs up your registry) Then on the General Tab I was told to
    check the "selective start-up" and uncheck "process config sys.file" and "Process autoexec.bat file". I've done that have haven't "froze up" since.
    You can also try an decrease your hardware accelerator rate as this sometimes causes things to "hang-up". Go to start button>settings>control panel>display>settings> click the advanced button>performance tab> and slide the hardware accelerator all the way to the left. If this fixes your hanging-up problem, then try and move it one click to the right and see if
    you start hanging up again, if not move it again to the right until you start hanging up again. When that happens, move it back one and leave it.
    Next, you need to check for Spyware which might be trying to "phone home" in the background. To do this you need to run AdAware or Spybot. Rollin Rog posted:

    Both Ad-Aware and Spybot are XP compatible.

    Installing and Running Ad-Aware
    http://www.lavasoft.nu/

    1. Download to a convenient folder the installation file:

    http://www.wyvernworks.com/Lavasoft/aaw.exe

    2. Download the Refupdate installation file:

    http://www.jamcomputerservices.com/...t/refupdate.exe

    3. Run the Ad-Aware setup file (aaw.exe) to install Ad-aware and reboot.

    4. Run the refupdate.exe installation file. Go to Start Menu>Programs and find the Lavasoft Refupdate entry and run it. It will want a connection to the internet to check and update the current signature file. When that is complete. Run Ad-aware itself.

    5. Configure Ad-aware to scan all drives on which you have installed programs, memory and registry. When the scan is complete, check all entries it finds (do not select "Exclude" unless you specifically want something to be ignored!), click "Backup", to name and backup the items to be removed, and then continue to remove the selected items. Reboot afterwards.


    ====================

    Installing and running Spybot:

    http://security.kolla.de/index.php?...n&page=download

    1 -- create a new, 'host' folder in a convenient location (not on the desktop)

    2 -- download the spybot "self-installer" program to it and run the setup file.

    3 -- go to the Start Menu, find the program and run it. Click the "online" tab and "Search for Updates", then make your selection and click "Download Updates". You will not need to update the "main" program and can probably ignore the language and PGP (Pretty Good Privacy) updates.

    4 -- run the scan (click "check all"). You will see some boxes checked and others not. Remove the pre-selected items. The others are mainly "cleanup" options (you can disable this feature by clicking Settings > FileSets, and unchecking "Usage Tracking". "System Internals" should be unchecked as well unless you are confident you know what it deals with).

    5 -- it is a good practice to reboot afterwards, even if not prompted.

    NEXT- I would run an online scan for any virus that may have sneaked in past your AV program. You can do it here:
    http://housecall.antivirus.com/housecall/start_corp.asp
    or here:
    http://www.pandasoftware.com/activescan/

    Next- I would delete all Temp files- cookies- etc, then run your scan disk and defrag and mentioned above.

    Next- I would check for overheating as heat can cause the CPU to freeze. Make sure the fans in the tower are functioning correctly. Also I would blow out any dust for the case and around the fans. Make sure the tower is not placed next to a heating duct in the room where you have the computer.

    I hope this helps you. Good Luck!!!!
     
  4. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    Charmed1:

    1. Add another 64 MB of RAM. More RAM is the most cost-effective way to improve overall performance.

    2. Get rid of all your temp files under:

    *.TMP
    C:\TEMP\*.*
    C:\WINDOWS\TEMP\*.*

    A buildup of temp files can cause performance loss, freezeups, and unexplained error messages.

    3. Empty the Recycle Bin and defrag the hard drive. A severely fragmented hard drive will run slower and reduce performance.

    4. Go into the MSCONFIG startup tab and uncheck and disable as many items as you can. Make sure that you leave ScanRegistry, SystemTray, and your anti-virus program checked and running. Most of the others can probably be disabled.

    A lean startup load will boost performance, provide a quicker startup and shutdown, and reduce a lot of other problems.


    Frank's Windows 95/98 Tips :)
     
  6. Balzac

    Balzac Guest

  7. Charmed1

    Charmed1 Thread Starter

    Joined:
    Dec 2, 2002
    Messages:
    8
    Sorry it took me so long to get back....here's a list of my startup.


    Detected: Windows 98 SE (Win9x 4.10.2222A)
    Detected: Internet Explorer v5.00 (5.00.2919.6304)
    * Using default options

    Running processes:

    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\GWHOTKEY.EXE
    C:\WINDOWS\STARTER.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\SYSTEM\3CMLNKW.EXE
    C:\PROGRAM FILES\MESSENGER PLUS! EXTENSION\MSGPLUS.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\MESSENGER\MSMSGS.EXE
    C:\PROGRAM FILES\BIGFIX\BIGFIX.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\UNZIPPED\DOWNLOADS\STARTUPLIST\STARTUPLIST.EXE

    --------------------------------------------------

    Listing of startup folders:

    Shell folders Startup:
    [C:\WINDOWS\Start Menu\Programs\StartUp]
    BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    SystemTray = SysTray.ExE
    ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
    LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    VirusScan Online = "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
    LoadQM = loadqm.exe
    Multi-function Keyboard = GWHotKey.exe
    EnsoniqMixer = starter.exe
    NvCplDaemon = RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    nwiz = nwiz.exe /install
    StillImageMonitor = C:\WINDOWS\SYSTEM\STIMON.EXE
    MCUpdateExe = C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
    3Cmlink = C:\WINDOWS\SYSTEM\3cmlnkW.exe
    MessengerPlus = "C:\Program Files\Messenger Plus! Extension\MsgPlus.exe"

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background

    --------------------------------------------------

    C:\WINDOWS\WININIT.BAK listing:
    (Created 20/1/2003, 0:45:30)

    [rename]
    NUL=C:\WINDOWS\TEMP\GLB1A2B.EXE

    --------------------------------------------------

    C:\AUTOEXEC.BAT listing:

    SET BLASTER=A220 I7 D1 H7 P330 T6
    SET SBPCI=C:\SBPCI

    --------------------------------------------------


    Enumerating Task Scheduler jobs:

    Tune-up Application Start.job
    McAfee.com Update Check 00202003113726.job
    FRU Task #Hewlett-Packard#Deskjet#3320.job
    Disk Defragmenter.job

    --------------------------------------------------

    Enumerating Download Program Files:

    [McAfee.com Operating System Class]
    InProcServer32 = C:\WINDOWS\SYSTEM\MCINSCTL.DLL
    CODEBASE = http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,55/mcinsctl.cab

    [Shockwave Flash Object]
    InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    [BrowseFolderPopup Class]
    InProcServer32 = C:\WINDOWS\MCBIN\SHARED\MGBRWFLD.DLL
    CODEBASE = http://download.mcafee.com/molbin/Shared/MGBrwFld.cab

    [YInstStarter Class]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\YINSTHELPER.DLL
    CODEBASE = http://download.yahoo.com/dl/installs/yinst.cab

    [Shockwave ActiveX Control]
    InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\DIRECTOR\SWDIR.DLL
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

    [CV3 Class]
    InProcServer32 = C:\WINDOWS\SYSTEM\WUV3IS.DLL
    CODEBASE = http://windowsupdate.microsoft.com/R980/V31Controls/x86/w98/en/actsetup.cab

    [MSN Photo Upload Tool]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNPUPLD.DLL
    CODEBASE = http://sc.communities.msn.com/controls/PhotoUC/MsnPUpld.cab

    [MSN File Upload Control]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\MSNUPLD.DLL
    CODEBASE = http://sc.communities.msn.com/controls/FileUC/MsnUpld.cab

    [iPIX ActiveX Control]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\IPIXX.OCX
    CODEBASE = http://www.ipix.com/viewers/ipixx.cab

    [compid Class]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\GWCID.DLL
    CODEBASE = http://support.gateway.com/support/serialharvest/gwCID.CAB

    [HouseCall Control]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\XSCAN53.OCX
    CODEBASE = http://a840.g.akamai.net/7/840/537/2002110401/housecall.antivirus.com/housecall/xscan53.cab

    [Microsoft ProgressBar Control, version 5.0 (SP2)]
    InProcServer32 = C:\WINDOWS\SYSTEM\COMCTL32.OCX
    CODEBASE = http://bin.mcafee.com/molbin/Shared/ComCtl32/6,0,80,22/ComCtl32.cab

    [MSN Chat Control 4.5]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNCHAT45.OCX
    CODEBASE = http://sc.communities.msn.com/controls/chat/msnchat45.cab

    --------------------------------------------------
    End of report, 5,762 bytes
    Report generated in 0.499 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only

    Hopefully you can tell me if there is something in here that causes my computer to hang up. I've tried some of the advice already given but it doesn't seem to help.
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    Click Start - Run, type in MSCONFIG, then click OK - Startup(tab). Uncheck LoadQM, then click Apply - OK. It does not need to be loading during startup and running in the background.

    I notice that you are still using Internet Explorer 5.0. Is there any reason why you have not upgraded to Internet Explorer 6.0 SP1?


    Frank's Windows 95/98 Tips:)
     
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