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computer froze during system recovery

Discussion in 'Windows 7' started by arveegee, Dec 11, 2011.

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  1. arveegee

    arveegee Thread Starter

    Joined:
    Jan 3, 2008
    Messages:
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    My hp laptop froze while i was performing system recovery. I got as far as backing up my existing files...8 dvd's worth. I restarted a few times and then froze on a grey screen with my cursor flashing in the upper left hand corner...any help would be appreciated. I tried using my system recovery dvd that I made but still nothing. Thanks.
     
  2. etaf

    etaf Moderator

    Joined:
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    Messages:
    65,408
    First Name:
    Wayne
    - try safemode
    as the PC starts keep tapping F8 - a menu appears - choose
    safemode - see if that works
     
  3. arveegee

    arveegee Thread Starter

    Joined:
    Jan 3, 2008
    Messages:
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    Doesn't work...I can order a new system recovery set from HP for 15 bucks...Maybe that's my best bet?
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
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    First Name:
    Wayne
    you could try running ubuntu - that test some of the hardware and also possibly allow you to backup any data




    ------------------------------------------------------------------------

    UBUNTU Stand Alone CD
    It may be possible to boot from another Operating System
    This will at least test the Hardware and also see if you can see the Harddrive and possibly get data off.

    If you have another PC with a cdwriter and spare CD
    goto http://www.ubuntu.com/ and download the ISO http://www.ubuntu.com/desktop/get-ubuntu/download

    YOu can also run from a USB device now - if the Machine supports booting off a USB Stick
    http://www.ubuntu.com/desktop/get-ubuntu/download

    full details are here (Note this is for version 9 - so the start up options are slightly different )
    http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

    click on the image "download ubuntu"
    Select a location
    then begin download
    Save the file onto your PC – remember where you saved it – so you can find it again to create the image bootable CD.

    You do NOT copy the ISO file onto a CD - you have to use the ISO to create a bootable CD
    The CD creator software you have on the PC may have an option to create an image from an ISO
    If not - use this free program http://www.imgburn.com/

    When the UBUNTU CD boots - you will see a screen - with Language on the left panel and two option images labelled

    == > Try ubuntu
    == > Install ubuntu

    You can try Ubuntu without making any changes to your computer, directly from this CD

    Use OPTION 1 "Try ubunto without any change to your computer" ONLY this option this will run from the CD and not install onto your harddrive - be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., so repeat only use option 1

    Now you should see a UBUNTU desktop
    This at least proves the main parts of the PC are working

    You may see your Harddrive on the desktop - if not have in look in the places on the tool bar at the top of the screen.

    If you can see your harddrive – see if you can find the your datafiles –
    XP look in “documents and settings” under the user name you had on the PC
    Vista/Windows 7 look in “user” under the user name you had on the PC

    Now if you have a USB flash drive or external harddrive – you should be able to copy your data from the harddrive onto the USB device

    ------------------------------------------------------------------------
     
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