Computer hanging, cannot system restore!!!!

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browsermix

Thread Starter
Joined
Aug 25, 2004
Messages
6
Computer freezes and hangs on shutdown. Takes about 10 minutes before shuting down also starting applications takes longer then usual. I tried to system restore but every date I put in it can't restore to. I ran Adware & Window washer...No help....I ran Hijack This & here;s what I got

Logfile of HijackThis v1.99.1
Scan saved at 12:22:27 PM, on 1/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\3D-Relax\3D Christmas Cottage Trial\trioService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Pro Imaging Powertoys\Microsoft Color Control Panel Applet for Windows XP\WinColorReminder.exe
C:\Program Files\Google\deskbar-0.5.95.0\ggviewer.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Messenger\msmsgs.exe
C:\unzipped\hijackthis_199\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.msn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F1 - win.ini: run=C:\WESTWOOD\LOLG\ICONS95.EXE C:\WESTWOOD\LOLG\ICONS95.EXE
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Debra"
O4 - HKCU\..\Run: [WinColorReminder] C:\Program Files\Pro Imaging Powertoys\Microsoft Color Control Panel Applet for Windows XP\WinColorReminder.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.com/applet-6.3.2.25/superbingo/superbingo-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.com/applet-6.4.1.53/harvest/harvest-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.com/applet-6.4.1.53/jigsaw/jigsaw-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.com/applet-6.3.2.25/lottso/lottso-ob-assets.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.com/applet-6.4.1.53/mahjong/mahjong-ob-assets.cab
O16 - DPF: Payday FreeCell by pogo - http://game1.pogo.com/applet-6.4.3.36/freecell/freecell-ob-assets.cab
O16 - DPF: Penguin Blocks by pogo - http://game1.pogo.com/applet-6.4.0.41/penguins/penguins-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://game1.pogo.com/applet-6.4.4.34/waterwheel/waterwheel-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.com/applet-6.4.3.28/flinger/flinger-ob-assets.cab
O16 - DPF: Pinochle by pogo - http://game1.pogo.com/applet-6.4.2.23/pinochle/pinochle-ob-assets.cab
O16 - DPF: PoppaZoppa by pogo - http://game1.pogo.com/applet-6.4.2.23/poppazoppa/poppazoppa-ob-assets.cab
O16 - DPF: Spider Solitaire by pogo - http://game1.pogo.com/applet-6.4.3.36/spider/spider-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.com/applet-6.4.2.23/holdem/holdem-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.3.2.25/peaks/peaks-ob-assets.cab
O16 - DPF: WordJong by pogo - http://game1.pogo.com/applet-6.4.3.28/wordjong/wordjong-ob-assets.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...71b0834b3328:522a1c137ec85ca995271ab95b94951b
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6247971CanadaInc/ie/bridge-c6.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.1.0.69.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://verizon.exent.com/vzunlimited/classes/ExentCtl.ocx
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136733151718
O16 - DPF: {7936F65B-5993-4CB3-96E2-E2DB0B781E10} - http://download.kerclink.com:8080/KERclinkInstall.cab
O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - http://aolsvc.aol.com/onlinegames/ghtumblebugs/axhost.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/cpbrkpie.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partners/roadrunner/excavation/install.cab
O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - http://aolsvc.aol.com/onlinegames/sonybewitched/main.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/popzuma/popcaploader_v7.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: STOPzilla Local Service - Unknown owner - C:\Program Files\STOPzilla!\szntsvc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: trioService - Unknown owner - C:\Program Files\3D-Relax\3D Christmas Cottage Trial\trioService.exe
 
Joined
Jul 27, 2005
Messages
171
You need to go to run and type in msconfig and shut down all the programs you do not need to start up when you first boot the computer.. all you really need is the antivirus.
 

browsermix

Thread Starter
Joined
Aug 25, 2004
Messages
6
I tried it and it still hangs on saving your settings. Start is a little slow also
 
Joined
Jan 12, 2006
Messages
3
If you have the CD to do so, I suggest reinstalling the OS and reformatting your hard drive.If your computer is as big of a mess as you say, it can only help :).
 
Joined
Jan 12, 2006
Messages
28
If your running Windows XP. try booting from the cd and go to repair installation and see if that helps.
 
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