computer hangs up when I check email

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not-a-whiz

Thread Starter
Joined
Jan 3, 2002
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4
Hello all ~ I hope someone can help me. I downloaded Outlook Express 6 off the internet. I can still surf the web with no problem...but as soon as I check my email the computer hangs up and I lose my connection. It allows incoming mail to get through and then hangs up immediately. It seems like there must be an easy solution to this but I don't know what it is! I'm not very computer literate!!! Thanks for your help.
 
Joined
Oct 14, 2001
Messages
2,218
go to tools in OE & then options... then to connection & click check before switching dialup connection. then click change & make sure your connection choice is dial a network connection when connection is not present
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
And while you're at Internet Options/Connections, don't forget to remove the check mark at 'Hang up after sending and receiving'.

Good luck,
 

not-a-whiz

Thread Starter
Joined
Jan 3, 2002
Messages
4
Thanks so much to both of you...I'm all fixed up. This is a great Forum. I'm sure I'll be back...don't know much about computers but I'm learning! Thanks again.
 
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