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Computer Hijacked by "Support Tool" "Virus Protection" Prog

Discussion in 'Virus & Other Malware Removal' started by leondela, Feb 24, 2010.

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  1. leondela

    leondela Thread Starter

    Joined:
    Feb 13, 2007
    Messages:
    152
    my computer was hijacked by "support tool" a so called virus protection hijacker. i'm in safe mode with networking now & attached you see my hjt log file. help please. THanks!

    actually, i'm on a different computer. it has windows xp home ed. & its a dell inspiron 530S

    also, in trying to fix the problem initially, my wife deleted the file "rundll32" beacause the virus stated that had a virus error. so this file may be missing as well & we may need to replace it.
     

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  2. leondela

    leondela Thread Starter

    Joined:
    Feb 13, 2007
    Messages:
    152
    I posted this yesterday to get help for a "Support Tool" hijack on a computer. Please help. Log file attached. Thanks.
     
  3. leondela

    leondela Thread Starter

    Joined:
    Feb 13, 2007
    Messages:
    152
    I posted this yesterday to get help for a "Support Tool" hijack on a computer. Please help. Log file attached. Thanks.
     
  4. leondela

    leondela Thread Starter

    Joined:
    Feb 13, 2007
    Messages:
    152
    I posted this yesterday to get help for a "Support Tool" hijack on a computer. Please help. Log file attached. Thanks.
     
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