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Computer is being mean to me...

Discussion in 'Windows 10' started by Jseiko, Feb 17, 2020.

  1. Jseiko

    Jseiko Thread Starter

    Feb 17, 2020
    I'm pretty savy with a computer usually but after resetting it in windows 10 I can't get it back up, it is stuck and says it can't repair and won't let me do anything more with it.
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Jan 14, 2010
    What was the reason for the reset please

    A number of causes could be the reason the reset has failed
    One for instance is a failing drive
    Another is third party software - some antivirus programs can effect the reset

    How did you start the reset - from within Windows or could you not load windows and therefore accessed it another way

    Is there anything you really need on the original install - or have you backed up your important data

    I presume you do not have an image which you can restore

    You say you are pretty savy - on computers so for the time being I suggest you proceed as here

    with the latter option and then presuming you have your personal data backed up - to an external drive on File History or similar
    you can clean install from the link and then return you personal data

    As a starting point boot from the install media and see if it recognises your drive and if so using cmd prompt - see if your data is there.
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