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Computer is constantly freezing

Discussion in 'Windows XP' started by sinnerT, Feb 2, 2006.

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  1. sinnerT

    sinnerT Thread Starter

    Joined:
    Mar 14, 2003
    Messages:
    37
    My computer is constantly freezing. When I click on something or type anything, it just sits there. It is very annoying..... Will you send me instructions to reformat my hard drive and reinstall XP, in case it gets that drastic, please, lol. Thanks, Renn
    It froze 3 times while I was typing this.
     
  2. awalker0878

    awalker0878 Removed by request

    Joined:
    Dec 16, 2005
    Messages:
    407
    http://tomcoyote.org/hjt/hjt199//HijackThis.exe download HJT and post a report

    Download Stinger http://download.nai.com/products/mcafee-avert/stng259.exe

    When prompted, choose to save the file to a convenient location on your hard disk
    When the download is complete, navigate to the folder that contains the downloaded Stinger file, and run it
    The Stinger interface will be displayed
    If necessary, click the Add or Browse button to add additional drives/directories to scan. By default the C: drive will be scanned.
    Click the Scan Now button to begin scanning the specified drives/directories.


    Download CWShredder http://www.trendmicro.com/ftp/products/online-tools/cwshredder.exe

    When prompted, choose to save the file to a convenient location on your hard disk
    When the download is complete, navigate to the folder that contains the downloaded cwshredder file, and run it
    The cwshredder interface will be displayed
    Click Scan Only and post results in thread close browser
    Bring cwshredder application window into focus and click back
    Click fix and follow the above warning and close all open applications

    Repost Hijack This
     
  3. sinnerT

    sinnerT Thread Starter

    Joined:
    Mar 14, 2003
    Messages:
    37
    Thanks, awalker0878, I used the downloads yiou sent to me. The virus scan didn't find anything, the shedder didn't either, and I don'tknow which files are bad in the hijacker scan. I tried a system restore, that seemed to work for a while, but it went back to being slow and hanging up. I just changed from cable to dsl, could that be the problem?
    Thanks, Renn
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Open the HiJack log in notepad

    EDIT - SELECT ALL
    EDIT - COPY

    Then come to this message, and in the quick reply box click in the white space and then EDIT - PASTE
     
  5. sinnerT

    sinnerT Thread Starter

    Joined:
    Mar 14, 2003
    Messages:
    37
    Logfile of HijackThis v1.99.1
    Scan saved at 9:35:40 PM, on 2/8/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\system32\RunDll32.exe
    C:\Program Files\Say the Time\SayTime.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    C:\Program Files\Common Files\ACD Systems\EN\DevDetect.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\ShareLocker\MediaGateway.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\HDD Health\HDDHealth.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\Yahoo!\Messenger\ypager.exe
    C:\Program Files\SpyCatcher 2006\Protector.exe
    C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
    C:\Program Files\SpamPal\spampal.exe
    C:\Program Files\Maven\mavenUpdater.exe
    C:\Program Files\Microsoft Hardware\Mouse\POINT32.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Documents and Settings\Renn\My Documents\Download\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sp/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Services/resultsmaster/ResultsMasterHomeLeftPane.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
    O2 - BHO: (no name) - {00A6FAF1-072E-44cf-8957-5838F569A31D} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {21B4ACC4-8874-4AEC-AEAC-F567A249B4D4} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
    O4 - HKLM\..\Run: [Say the Time] C:\Program Files\Say the Time\SayTime.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    O4 - HKLM\..\Run: [Device Detector] "C:\Program Files\Common Files\ACD Systems\EN\DevDetect.exe" -autorun
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\ShareLocker\MediaGateway.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [HDDHealth] C:\Program Files\HDD Health\HDDHealth.exe -wl
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
    O4 - Startup: SpamPal.lnk = C:\Program Files\SpamPal\spampal.exe
    O4 - Startup: Start Maven Updater.lnk = C:\Program Files\Maven\mavenUpdater.exe
    O4 - Global Startup: MailWasher.lnk = C:\Program Files\MailWasher\MailWasher.exe
    O4 - Global Startup: Microsoft Mouse.lnk = ?
    O4 - Global Startup: MSN Messenger 7.0.lnk = ?
    O4 - Global Startup: SpyCatcher Protector.lnk = C:\Program Files\SpyCatcher 2006\Protector.exe
    O4 - Global Startup: Windows Registry Repair Pro.lnk = C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: ImTranslator - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O9 - Extra button: Pluck - {053017A8-53F7-4EA3-AA38-A4CCAAF1F9E7} - C:\Program Files\Pluck Corporation\Pluck\PluckExplorerBar.dll
    O9 - Extra 'Tools' menuitem: Pluck - {053017A8-53F7-4EA3-AA38-A4CCAAF1F9E7} - C:\Program Files\Pluck Corporation\Pluck\PluckExplorerBar.dll
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra button: Pluck this page - {1FA9B650-D1BC-4E43-96B3-13A32FC39732} - C:\Program Files\Pluck Corporation\Pluck\PluckExplorerBar.dll
    O9 - Extra 'Tools' menuitem: Pluck this page - {1FA9B650-D1BC-4E43-96B3-13A32FC39732} - C:\Program Files\Pluck Corporation\Pluck\PluckExplorerBar.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
    O9 - Extra 'Tools' menuitem: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120263094971
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O18 - Protocol: mavencache - {DB47FDC2-8C38-4413-9C78-D1A68BF24EED} - C:\Program Files\Maven\protocolHandlers.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Protocol: pluck - {A5DD5FEC-8239-4A12-B791-4B6067F85CCC} - C:\Program Files\Pluck Corporation\Pluck\PluckExplorerBar.dll
    O20 - AppInit_DLLs: interceptor.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
     
  6. sinnerT

    sinnerT Thread Starter

    Joined:
    Mar 14, 2003
    Messages:
    37
    Excuse me, but are thesethe good ones or the bad ones. My browser is not being hijacked, the computer is just constantly freezing.
    Renn
     
  7. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    http://www.bleepingcomputer.com/startups/MediaGateway.exe-11299.html

    Fix these with HJT – mark them, close IE, click fix checked

    O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\ShareLocker\MediaGateway.exe

    DownLoad http://www.downloads.subratam.org/KillBox.zip

    Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

    Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

    C:\Program Files\ShareLocker

    Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

    START – RUN – type in %temp% OK - Edit – Select all – File – Delete

    Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

    Not all temp files will delete and that is normal
    Empty the recycle bin
    Boot and post a new log from normal NOT safe mode

    Please give feedback on what worked/didn’t work and the current status of your system
     
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