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computer keeps forgetting what hardware it has

Discussion in 'Windows XP' started by theo Iii, Jan 28, 2005.

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  1. theo Iii

    theo Iii Thread Starter

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    OK, my friends computer has a strange problem

    every time it starts up it has to re-find all the hardware on the system, then it bring up the " must restart" message and prompts you and all that
    restarting of course cause it to have to find all the hardware again and restart again
    as you can see this is a never ending cycle
    if you shutdown instead of restart it comes up with the " windows did not shutdown properly " message and the only choice that works there is the "restart from last know good configuration"
    all other choices result in a freeze during startup

    she hasn't told me her system complete system spec but i do know that it is Windows Xp and has 256 mb ram

    so my question is what is going on and is there anyway to fix this without reinstalling window?
     
  2. Paladin-X

    Paladin-X

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    What version of Windows are you using?
     
  3. theo Iii

    theo Iii Thread Starter

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    sorry about that

    windows xp
     
  4. Jedi_Master

    Jedi_Master

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    Howdy folks...

    theo Iii...

    What happens if you don't restart after it finds the hardware, will it let you into the Desktop ?
     
  5. Paladin-X

    Paladin-X

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    What about loading into safe mode, then trying to install her drivers from there?
     
  6. theo Iii

    theo Iii Thread Starter

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    it works fine until it reaches midnight

    at least that is what i have been told

    also it won't update in this mode do to the need to restart
     
  7. theo Iii

    theo Iii Thread Starter

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    freezes
     
  8. Jedi_Master

    Jedi_Master

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    Can you tell which hardware it is installing ?

    May have to try and disable it in Device Manager, or if it is an add on card try removing it...

    :confused: :confused: :confused:

    Never heard of this...unless maybe the CMOS battery is going bad...
     
  9. theo Iii

    theo Iii Thread Starter

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    it reinstalls about everything

    the ones i have seen are:

    hard drive
    cd-rom
    ram
    network card
    floppy
    bus controller
    modem
    motherboard
    keyboard
    mouse


    yeah, pretty much everything
     
  10. Jedi_Master

    Jedi_Master

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    Well...

    If it were mine I would try a repair install...

    Boot with the XP cd, don't do the first Repair option, you should be given an option to repair the current install...

    Sounds like to me somehow the chipset drivers ( among others ) are corrupt, causing it to miss-identify the hardware...
     
  11. otoe1

    otoe1

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    Appears that the partition had become corrupted.

    I had a similar problem at one time.

    Did a complet install.

    Doin jus fine now.

    Also see if you can obtain the manufacturer of the harddrive and download the diognostics tool for it.

    At times, one is able to do a repair of the drive itself without having to do a complete install.

    Good luck.

    DO what was stated above first, the repair of the OS.
     
  12. theo Iii

    theo Iii Thread Starter

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    that is what we are trying now

    it has now degenerated into not even booting up all the way before restarting

    so

    how do you do a repair?
     
  13. otoe1

    otoe1

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    Jedi Master had left a "How to..." above...give it a try.

    Good luck
     
  14. theo Iii

    theo Iii Thread Starter

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    yeah i have been talking with him about that

    looks like there may be more wrong with it then first appeared, and a repair is not possible
     
  15. Jedi_Master

    Jedi_Master

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    I've seen XP cd's that do not offer this option ( they're mainly recovery CD's )...

    Does your friend have a valid license key for XP ?

    If so you can use another XP CD and use your friends key to do the repair, otherwise it looks like a complete reinstall...

    But just double check, after the first Repair option, you should be given an option to press the "R" key to repair the install...
     
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