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computer keeps on freezing

Discussion in 'Windows XP' started by bukkake guy, Dec 27, 2005.

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  1. bukkake guy

    bukkake guy Thread Starter

    Joined:
    Nov 8, 2005
    Messages:
    17
    i have no idea whats wrong with my sisters computer, shes done a system restore, and it still freezes. from what she tells me, the computer freezes either during start up or every 10-15 minutes. she cant run very many programs without it freezing...heres a hijack log from her pc..


    Logfile of HijackThis v1.99.1
    Scan saved at 5:53:46 PM, on 12/27/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\mHotkey.exe
    C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
    C:\Program Files\aim\aim.exe
    C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
    C:\WINDOWS\system32\slserv.exe
    C:\Program Files\WZCBDL Service\WZCBDLS.exe
    C:\WINDOWS\System32\msiexec.exe
    C:\Documents and Settings\ASHLEY. X3\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
    C:\WINDOWS\System32\wuauclt.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
    R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
    O4 - HKLM\..\Run: [D-Link Air USB Utility] C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [AIM] C:\Program Files\aim\aim.exe -cnetwait.odl
    O4 - Global Startup: D-Link Air Utility.lnk = C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
    O4 - Global Startup: Uninstall.lnk = C:\Program Files\Common Files\InstallShield\Driver\7\Intel 32\IDriver.exe
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe (file missing)
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe (file missing)
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
    O23 - Service: WZCBDL Service (WZCBDLService) - D-Link - C:\Program Files\WZCBDL Service\WZCBDLS.exe
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You have no active AntiVirus!

    Get the free AVG 7 install it, check for updates and run a full scan

    AVG 7 - http://free.grisoft.com/freeweb.php/doc/2/


    What appears to be no spyware programs

    Get all of these and/or verify you have the current versions

    SpywareBlaster 3.4 http://majorgeeks.com/download2859.html
    SpyBot V1.4 http://www.majorgeeks.com/download2471.html
    AdAware SE 1.06 http://www.majorgeeks.com/download506.html
    MS AntiSpy - http://www.microsoft.com/downloads/...a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en (XP and W2K only)

    DownLoad them (they are free), install them, check each for their
    definition updates
    and then run AdAware, MS AntiSpy (W2k/XP) and Spybot, fixing anything
    they say.

    In SpywareBlaster - Always enable all protection after updates
    In SpyBot - After an update run immunize

    ====================

    But is it overheating - check fans, clean the case - nothing shows in the log
     
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