Computer keeps restarting/freezing!!!

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mikevickrulz

Thread Starter
Joined
Aug 25, 2004
Messages
17
Hello, I recently got a new computer but have run into some problems. My computer will often restart automatically on its own, and not sometimes it freezes and i have to restart manually. I frequently run ad-aware and spy bot s+d and erase all problems found. The problem usually occurs when i try to play a song or a video clip in WMP. It usually will get through maybe a minute or 2 in the song and then just restarts. I have seen others with the same problem, but I'm not sure if anyone has found a solution. Some seem to think it could be memory related, so here is my memory situation: My MB has 3 motherboard slots, and each is occupied with 256MB DDR PC2100 sticks. I have tried using just 1 stick, 2 sticks, and then moving them around, but still nothing. I ran Hijack This, here is the log below..Please if any expert on this could look it over and maybe tell me if there is a problem and what to fix, i would appreciate it muchly! Thanks in advance...


Logfile of HijackThis v1.98.2
Scan saved at 4:27:26 PM, on 13/09/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\WINDOWS\System32\ctfmon.exe
C:\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094950549420
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,468
i am no expert at HJT - so wait for a guru to answer regarding your log.

however, in the meantime

1) is the CPU getting hot
2) goto
control panel>
system>
advanced tab>
startup and recovery - settings>
under the title - system failure
untick - automatically restart

now when it crashes the blue screen should stay on the screen
post the info on the screen
it will give the eroorcodes and a filename, if caused by a driver.

3) you may want to try running a memory test - 2 below
http://www.memtest86.com/
http://oca.microsoft.com/en/windiag.asp

4)you may also find some info in the event viewer
control panel>
admin tools>
event viewer>

to try an avoid confusion - post when you do the above
 

mikevickrulz

Thread Starter
Joined
Aug 25, 2004
Messages
17
I have a case that displays the temp right on the front. Its usuallu between 80-100 fehrenheit. The thing is tape to the bottom of the heat sink. I will try those memory tests when i get home, hopefully it works. I havent had it restart or freeze in about 12+hours. But as soon as I go to play a song its going to screw up, I know it. As for the event viewer, what kind of information would i be looking for? Oh, and I had already unclicked the "automatically restart" but I cant remember if it has restarted since then. But the blue screen never shows up and i dont get any error codes.
 
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