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Computer keyboard and mouse randomly stops working

Discussion in 'Hardware' started by Odyssey2dawn, Sep 15, 2016.

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  1. Odyssey2dawn

    Odyssey2dawn Thread Starter

    Sep 15, 2016
    Hiya I am having some problems with my pc... if i don't use the keyboard and mouse for a while they randomly stop working, in order for them to work again I have to restart my pc.
    Does anybody know what could be wrong with my pc? Or how I could fix it?
    It is a new refurbished pc, the model being dell optiplex 780 pc.

    It is very annoying when I watch a film because after the film the mouse does not work so I have to keep restarting my pc.
  2. Requy


    Sep 15, 2016
    Code 43 maybe? I have this issue but not the same, kinda but not. Search on code 43 on Google, should get some help from there, I have tried to fix this issue for almost 3 years not so yeah.
  3. plodr


    Jun 27, 2014
    First Name:
    Is the keyboard and mouse connected by USB rather than PS/2 ?
    If so, in Control Panel select Power.
    What plan have you selected? Balanced, Power Saver or High Performance?
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