Computer keyboard and mouse randomly stops working

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Odyssey2dawn

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Sep 15, 2016
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Hiya I am having some problems with my pc... if i don't use the keyboard and mouse for a while they randomly stop working, in order for them to work again I have to restart my pc.
Does anybody know what could be wrong with my pc? Or how I could fix it?
It is a new refurbished pc, the model being dell optiplex 780 pc.

It is very annoying when I watch a film because after the film the mouse does not work so I have to keep restarting my pc.
 
Joined
Sep 15, 2016
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Code 43 maybe? I have this issue but not the same, kinda but not. Search on code 43 on Google, should get some help from there, I have tried to fix this issue for almost 3 years not so yeah.
 
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Jun 27, 2014
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Liz
Is the keyboard and mouse connected by USB rather than PS/2 ?
If so, in Control Panel select Power.
What plan have you selected? Balanced, Power Saver or High Performance?
 
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