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computer locks up

Discussion in 'Windows XP' started by edge, Nov 5, 2007.

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  1. edge

    edge Thread Starter

    Joined:
    Apr 10, 2005
    Messages:
    86
    I have a HP 524C 1.80gig processor, 40 gig harddrive, 512 mb memory. running 2000 pro,I purchased this computer used. The previous owner replaced xp with 2000 before he sold it to me. The computer started to lock up on the internet after I had it for two months. Neither the mouse or the keyboard would work so I would have to pull the plug to shut it off. It also locks up when I tried a spybot scan even in safe mode. I ran Belarc Advisor it says the hard drive is healthy, it's missing several microsoft security hotfixes. I download updates for 2000 but they won't install.I tried running a PC Rescue Toolkit disc but it won't run because the system is missing rundll32 exe file is the operating system no good or do I have a hardware problem?
     
  2. ComputerLifeline

    ComputerLifeline

    Joined:
    Jun 13, 2006
    Messages:
    7
    You may have to wipe everything clean and reinstall the OS. If you have done it before, it is no big deal. Make sure to back up all the important files before doing this. There could be some bad sectors on the hard drive that could cause the lockup. Run a more comprehensive hard drive test to see if all the sectiors are good.
     
  3. edge

    edge Thread Starter

    Joined:
    Apr 10, 2005
    Messages:
    86
    Thanks I will wipe the hard drive and will install xp pro
     
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