Computer Moron in desperate need!

[lawpuppy66]

Please help me!!

If I cannot fix the comp my husband will fix it and it will be worse!!

Here is the deal....

I downloaded 9 microsoft critical updates. Ever since, the thing has lost its mind.

At times I get a blue message screen on startup telling me I have an invalid driver. When I reboot, it usually works. Now, the thing will not read my cdrom, I have no sound, and the only error that I can find is this:

"The device, \Device\Ide\IdePort1, did not respond within the timeout period"

It refuses to burn CD's (phillips I installed about 2 years ago), the monitor has started flickering, and the comp locks up on occassionally.
I have run adaware, norton antivirus corporate, etc with no luck.

Please help me. I am sure you need more info, I just don't know where to get it. Tell me what you need and I will gladly put it up here. Remember, I am a complete moron when it comes to problems with comps. Thanks so much!!

 

[lawpuppy66]

OK, I read some of the other threads and figured out your guys might need this information:

StartupList report, 4/22/2004, 1:09:43 AM
StartupList version: 1.52
Started from : C:\Documents and Settings\System Operator.WESTBROO-AIDS5K\Desktop\Internet Stuff\StartupList.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\LEXBCES.EXE
C:\windows\system32\spoolsv.exe
C:\windows\system32\LEXPPS.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\windows\System32\nvsvc32.exe
C:\windows\system32\pctspk.exe
C:\windows\System32\svchost.exe
C:\windows\System32\MsgSys.EXE
C:\windows\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\System Operator.WESTBROO-AIDS5K\Desktop\Internet Stuff\StartupList.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\System Operator.WESTBROO-AIDS5K\Start Menu\Programs\Startup]
PowerReg Scheduler.exe

Shell folders Common Startup:
[C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup]
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

--------------------------------------------------

Also ran hijack this. Here is its report:

Logfile of HijackThis v1.97.7
Scan saved at 1:12:55 AM, on 4/22/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\LEXBCES.EXE
C:\windows\system32\spoolsv.exe
C:\windows\system32\LEXPPS.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\windows\System32\nvsvc32.exe
C:\windows\system32\pctspk.exe
C:\windows\System32\svchost.exe
C:\windows\System32\MsgSys.EXE
C:\windows\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\System Operator.WESTBROO-AIDS5K\Desktop\Internet Stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.intl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sprintsite.com/
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sprintsite.com/
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/mail/ymmapi.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4003740C-F153-4B86-922B-52A43D3787CA}: NameServer = 207.69.188.187 207.69.188.186

 

[Pancake]

You can run HJT and remove these but I dont think it will fix your problem

O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{4003740C-F153-4B86-922B-52A43D3787CA}: NameServer = 207.69.188.187 207.69.188.186

This site http://club.cdfreaks.com/showthread/t-85362.html should be able to fix it for you because they had the same problem but it will take a bit of reading.Good luck.

 

[dai]

have you tried a restore to a date before you installed the updates

 

[thegreatone]

Can you uninstall the updates in the Add/Remove Programs?

 

[lawpuppy66]

I did a system restore but the service packs are still there. Thanks for all of your help, I will check out the link.

Thanks so much!!!

 

[Couriant]

Some updates are in the Add / Remove Programs which you can remove.

 

[dai]

and some cannot be removed without a reinstall

 

[griffinspc]

At this point I'd try System File Checker.

To do this go to the Run box on the Start Menu and type in:
sfc /scannow

This command will initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files which it finds a problem.

If you get a message about a dll cache then you'll have to put the XP CD-ROM in. You said you can't burn but not that you can't read from the CD-ROM.

Can't promise anything but it sure sounds like you have corrupted system files.