Computer not recognizing my external hard drive.

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forlornhope

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Mar 31, 2010
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Hey! In a previous post, I was having huge problems with BSOD errors and overheating. Well, I had a friend come and see if he could fix it. He did, but now my computer won't recognize my external hard drive. It doesn't show up at all in My Computer. I tested some other usb devices like my flashdrive and SD card reader and they all worked. Then I tried plugging my external hard drive into another computer and it recognized it right away. So it just seems like my laptop is the problem not the drive. Any help in getting it to show up would be much appreciated. My computer has Windows XP Pro and the hard drive is a Seagate 250gb. Oh! It does show up in Disk Management but it isn't assigned to any letter drive. I tried to assign it to one but it didn't really do anything.
 
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Is your computer an "older" computer? Some systems that were purchased more than 3-5 years may have a BIOS limitation which may cause hard drives larger than 127GB (or so) to not be detected in Windows. A workaround for that is to partition the drive to two 125GB partitions, or update the BIOS if a newer BIOS supports larger drives.

Your issue may not be related to that BIOS limitation though.
 

forlornhope

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Joined
Mar 31, 2010
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It's a HP Pavilion ze2000 notebook that I bought back in 2006. So I guess it might qualify as an 'older' computer. But the external hard drive worked on it before I had this guy fix it. I don't think that's quite the problem. Unless he rolled the drivers back to older versions. I'll try to find a newer driver for the bios and see if that helps.
 
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Ok since it was detected before being "repaired" that's rather odd. Do you know what your friend did when he "fixed" it?
 

forlornhope

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Joined
Mar 31, 2010
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I haven't been able to talk to him recently but I remember him telling me that a virus removed an important file which was causing the BSOD errors so he reinstalled it. He also told me not to turn automatic updates on again. The other stuff kind of escapes me at the moment. Sorry. Today I tried assigning the external harddrive to a letter drive and then I right clicked on it and went to 'Open'. Lo and behold it opened just fine. But.. it still doesn't show up in My Computer. >.>
 

dustyjay

Jay
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Jan 23, 2003
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with the external connected look in Admin Tools-Computer Management-Disk Management. Does the external show up there?

You need to find out why he said Do Not turn on Automatic Updates. Was he talking about Widows updates? I have them set to Automatically Check for Updates but not download them until and if I decide to download and install.
 
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