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Computer not turning on updates failed to install

Discussion in 'Windows 8' started by pcuseless, Apr 24, 2015.

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  1. pcuseless

    pcuseless Thread Starter

    Joined:
    Apr 21, 2015
    Messages:
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    I had updates available for windows 8.1 on my laptop last night but they failed to install and then my computer tried to restart and it can up saying 'We couldn't compete the updates. Undoing changes. Don't turn off your computer' but then it stayed like that for a long time. After force restart, the same message still comes up and it's been there all morning. I have a Dell Inspiron 15 5000 series. Can someone please help? I can't get past this screen at the moment.
     
  2. CleaverX

    CleaverX

    Joined:
    Sep 27, 2012
    Messages:
    1,323
    That is a known issue with 8.1 after a failed update, it takes forever to undo and get back to normal, you should not have forced a restart. Boot the machine with the Windows installation DVD and at the 'Install now' window use the ' Repair my computer' link. Wait until it is done, then reboot.
     
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