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Computer Problem

Discussion in 'Windows XP' started by Hiltz, Sep 29, 2003.

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  1. Hiltz

    Hiltz Thread Starter

    Joined:
    Sep 27, 2003
    Messages:
    70
    My problem is that when I turn on my monitor, the led light blinks green and the screen is black, I can't access the Bios either. I have tried 2 other monitors and the led lights turn orange - amber color. I know that my monitor works because I used it on another computer. I tried using another video card, that didn't solve the problem.



    I contacted Asus, which makes the P4PE 845 intel chipset motherboard, which is installed on my new computer. They told me that my problem is that the monitor is getting a POST and the motherboard is most likely causing the problem.


    The Asus technician said I have a these options:

    check the RAM,video card, CPU

    or exchange the motherboard for the same one but new by mailing it to Asus.

    So far I have checked the video card at least 6 times and that didn't solve the problem. I checked the Ram, that didn't solve the problem, and i've checked the AGP driver.

    Now I have to check the CPU, i'm afraid I might damage the CPU, thus voiding my exchange for a possible new motherboard not to mention having to buy a new one if this one gets damaged. So im not sure if I should touch it, or exchange the motherboard for a new one. The problem is if I do this, I'll end up paying over $200 for the insurance to cover my motherboard and $99 to get the motherboard installed into my computer.
     
  2. Mr_Webmaster

    Mr_Webmaster

    Joined:
    May 15, 2003
    Messages:
    419
    You can take the CPU out, but make sure you have some thermal compound ready when you put your heatsync back on.
     
  3. Hiltz

    Hiltz Thread Starter

    Joined:
    Sep 27, 2003
    Messages:
    70
    Thanks for replying Mr_Webmaster, I thought about it and Im just going to go to Mail Boxes Etc and get some insurance on the packaga and mail the motherboard to Asus in exchange for a new one. I appriciate your time and advice, thanks.
     
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