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Computer randomly restarting???

Discussion in 'Hardware' started by Redletterdays14, Feb 4, 2015.

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  1. Redletterdays14

    Redletterdays14 Thread Starter

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    Hi guys haven't been on the forum forever!!! Needed to make new account lol

    So my problem has been going on for quite some time now and now I want help as I run a gaming bot when I sleep and can't have it shutting down and restarting in the middle of the night anymore

    I will try and be as detailed as possible....

    Problem: My computer randomly shut down and restart and get stuck at the bios Asus screen I would say maybe once a day usually at night. My computer is almost never turned off

    Computer environment: my computer is in smallish room that I use as an home office. I work from home. My work computer which is a small micro Atx tower with two small monitors is always on and is beside my main computer that is experiencing the restart problem. My work computer works flawlessly.

    Computer specs:
    Windows 7 64 bit
    3 22 inch lcd monitors
    Corsair modular ax850 PSU
    AMD Phenom II x4
    Two Asus 9800 gt in SLI
    Crucial ballistix tracer 4GB DDR 3 DRam frequency 666.6 MHz
    Asus M4N75TD novo
    3 terabytes of storage in three separate 1 Terabytes drives. All connected by Sata. 2 western digital and 1 hitachi all internal
    OCZ agility 3 120 gb ssd with my operating system on it.
    Mouse and g15 Logitech keyboard connected
    No other USB devices
    Nzxt mid tower with 5 fans
    Zalman cpu cooler cnps9500

    Possible solutions:

    Overheating: I left my window open in the room in dead of winter and it still happened ??

    I plugged my power supply directly to my wall instead of surge protector today hopefully it works

    Problem seems to have started when I installed my ssd drive... Is this a common problem?

    Any help would be great.

    Thanks



    Sent from my iPhone using Tapatalk
     
  2. KomputerKid

    KomputerKid

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    Hi Redletterdays. What kind of a gaming bot are you running and what's it called?

    Download and run Speccy http://www.piriform.com/speccy

    After it runs click File, Publish Snapshot, then paste the link provided here.
     
  3. Redletterdays14

    Redletterdays14 Thread Starter

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  4. Redletterdays14

    Redletterdays14 Thread Starter

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    For kingdoms at war
     
  5. KomputerKid

    KomputerKid

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    I found a couple of problems. Your hard drives are overloaded. You should always leave 15% or more free space. Right now they're at 17%, 7% and 2%. The other problem is that there appears to be malware on your computer. I am not authorized to help you there but I've referred this post to our malware removal experts. Because they are very busy it may take some time for them to get to you so please be patient.
     
  6. dvk01

    dvk01 Moderator Malware Specialist

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    Derek
    Before we think about considering a move to malware perhaps we could be enlightened as to what is suspicious in the speccy log
    Nothing jumped out at me on a quick glance through it
     
  7. KomputerKid

    KomputerKid

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    Several conhost running, WmiPrvSE.exe, wuauclt.exe, come back on SystemLookup as malware.
     
  8. dvk01

    dvk01 Moderator Malware Specialist

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    Rubbish
    look at the locations listed in the speccy report
    they are all genuine windows files

    You can NEVER determine malware solely by file name only by a combination of name & location when it comes to system files
     
  9. Redletterdays14

    Redletterdays14 Thread Starter

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    So no malaware? maybe delete some information from drives?
     
  10. dvk01

    dvk01 Moderator Malware Specialist

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    First Name:
    Derek
    You can never completely rule out malware in these cases but in view of the earlier statement
    "Problem seems to have started when I installed my ssd drive"
    I would be much more inclined to suspect hardware and most likely the drive itself being faulty or the power supply is insufficient to drive the system

    Whatever the cause, it should stay in this forum ( hardware) until all possible hardware problems or scenarios have been carefully examined
     
  11. Redletterdays14

    Redletterdays14 Thread Starter

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  12. KomputerKid

    KomputerKid

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    You do need to do something about the overloaded drives. That alone may be the problem.
     
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