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Computer randomly shuts down

Discussion in 'Windows XP' started by Buffy, Feb 13, 2005.

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  1. Buffy

    Buffy Thread Starter

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    A while ago, I posted a problem about my computer shutting down and throught I had it fixed after scanning/removing spyware and running disk check. But the last few days it's been happening again. It just shuts down while I'm working on something, either surfing the net, working in psp, working in windows movie maker, checking email, etc. Then I can't turn it back on by pushing the button on the tower. When I look in the back of the tower, the green light for the power isn't on, so I have to push the power cord in and out and jiggle it around a bit to get the green light to turn on and the computer to start up. What could be wrong?

    Computer specs:

    HP Pavilion 531w
    1.3 GHz Intel Celeron processor
    256mb RAM
    40GB hd (11GB remaining)
    Windows XP Home
     
  2. norton850

    norton850

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    "Then I can't turn it back on by pushing the button on the tower. When I look in the back of the tower, the green light for the power isn't on, so I have to push the power cord in and out and jiggle it around a bit to get the green light to turn on and the computer to start up. "

    If you have another cord try that. If not something may be loose with your power supply
     
  3. LuckyHeart

    LuckyHeart

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    Maybe its overheating and shutting down for saftey reasons!
     
  4. Buffy

    Buffy Thread Starter

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    Yikes, I just realized I posted this in windows 98 instead of xp, I'll see if it can be moved. I think it may be overheating, because I've been leaving the computer on 24/7, so maybe that could be the cause of it?
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    I have moved the thread as requested.

    :)
     
  6. Buffy

    Buffy Thread Starter

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    It's still having this problem. I've cleaned most of the dust from the fan by the power supply and the other fan, but it still randomly shuts down. Should I just replace the entire power supply, and how hard would that be? I've installed a new video card and DVD burner before, but never a power supply. Is there anywhere for instructions on what to do?
     
  7. JustMe2

    JustMe2

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    Buffy,
    Quite easy to replace the power supply, actually.
    When it shuts down, have you reached around back and felt the area where the power supply is located? We had one in the shop a few weeks ago, that was doing the same thing. I reached around the back to pull the power cord, and it was hot enough to burn my finger. Not too bad, but it hurt for a few hours! :)
    JustMe2
     
  8. Buffy

    Buffy Thread Starter

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    Yeah, it's pretty hot back there. Right now, I've got the side cover off, and a big fan blowing inside and it's stayed on for now. I'm going to try to see if the PC repair guy can replace the power supply tomorrow, but if not I may need to go buy a power supply myself to put in. I'm not sure if there are a lot of different kinds of Power supplies, and what would be compatible with my computer?
     
  9. JustMe2

    JustMe2

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    You might try a good local repair place. The place I work replaces them for $10, as long as you purchase the power supply from them. And as long as it isn't one of those machines that have to be practically dis-mantled just to replace the power supply! :)
    JustMe2
     
  10. Buffy

    Buffy Thread Starter

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    Well, my grandpa was able to remove the power supply and get the fan running fine. But when I hooked the computer back up to the monitor, I get a blue screen with an error, and no matter what I try, if I try to start in safe mode, the blue screen still appears.

    This is part of the message that I get. It says something like windows shut down to prevent damage to the computer. To disable antivirus, etc, and run CHKDSK /F to check hard drive for errors.

    Stop 0x00000024 (0x00190203, 0x81EA5620, 0xC00001002, X00000000)

    But I can't get to a command prompt, if I press F8 when the computer starts and click on the "start in safe mode with command prompt" I still get the blue screen error. Is there any other way to get a command prompt? What does this error mean and how can I fix it? I don't even know why this happened, because nothing else has been done to the computer lately, just taking out the power supply, and plugging and putting it back in. I'm using a friend's computer to type this. Anybody have any ideas?
     
  11. orochimaru

    orochimaru

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    it indicates an error with your OS, if u can not go to safe mode, try system restore, then you will 99% need to reformat, sorry to say
     
  12. JustMe2

    JustMe2

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  13. Buffy

    Buffy Thread Starter

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    Thanks for the responses. I finally got it fixed and working again. Unfortunately, I had to do a complete system recovery, so the hard drive was wiped of everything, but at least it's working again.
     
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