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Computer REALLY slow. Popups in IE. Please Help : )

Discussion in 'Virus & Other Malware Removal' started by leonstevens, Apr 14, 2009.

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  1. leonstevens

    leonstevens Thread Starter

    Joined:
    Apr 14, 2009
    Messages:
    2
    Hi,

    In the past couple of months my Dell Desktop Computer has become REALLY slow. I tried to delete all the files I don't need, and all the programs I don't use, to try and make it work faster. But it hasn't really made much difference. The computer is still really slow and it lags a lot- when clicking on a program it only opens about 30 seconds later. In Internet Explorer, popups keep appearing, and then when I try to close them down, the computer freezes and "Ends the Program immediately". I have now downloaded Firefox, and it's giving me less problems, although it's still a bit slow.

    I would really appreciate help! Please tell me whether you need any more details. I have posted the HiJackThis log below:


    Thanks,
    Leon

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 16:15:45, on 14/04/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\TGVvbiBTdGV2ZW5z\command.exe
    C:\Program Files\Dell\OpenManage\Client\Iap.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\service.exe
    C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\Documents and Settings\Leon Stevens\Application Data\WinTouch\WinTouch.exe
    C:\Documents and Settings\Leon Stevens\Application Data\Microsoft\Windows\rayiou.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SoftwareDistribution\Download\7684fcdc5c1747eb53ef3c2d202add11\update\update.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe


    --
    End of file - 2272 bytes
     
  2. leonstevens

    leonstevens Thread Starter

    Joined:
    Apr 14, 2009
    Messages:
    2
    Hi,

    Is there anyone out there willing to help me?

    Thanks,

    Leon
     
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