Computer Reboots Itself

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Keltz

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Joined
Oct 22, 2007
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11
I recently just built this computer so its still all pretty much brand new. Im not really sure what is making it reboot but it seems like im always playing a game when it decides to do it. After somone else suggesting it was the ram i decided to check my ram with memtest86+ and during the scan my computer rebooted itself pointing that it was prolly the ram. So now i am using my old ram while the other 2 gigs is bein sent back for return and the computer rebooted itself on my old memory so now im pretty sure its not the ram. I understand that it could be numerous things such as a loose wire,drivers,crack in motherboard but it would be nice if the problem could be determined or atleast narrowed down. If also checked to see if anything was getting hot and im pretty sure its not.
 
Joined
Apr 19, 2007
Messages
2,503
Keltz - my first suggestion would be to check your error logs if your working on an xp. The next time it occurs head straight for your Computer Management and view the logs to see what it says.
If you play games on line with other peeps, I need to let you know there are people capable of booting off line from their systems. If you don't you may want to check for an overheating situation as games on line can tax your CPU and memory depending on what you're playing and it's possible you're system shuts down to protect itself. Let us know what you find in you're error logs and maybe we can assist you further. Jazz
 

Keltz

Thread Starter
Joined
Oct 22, 2007
Messages
11
So i right clicked my computer went to manage and looked under system errors and seen a list of the same error that says "sidebyside" but the time of the error is 1 hr before the last time my computer rebooted itself.
 
Joined
Apr 19, 2007
Messages
2,503
Adware.SideBySide directs web searches to sidebysidesearch.com, and displays pop-up ads."
Check Google for the term and remove it. I'm wondering if you haven't downloaded other little items as well.
Wonder how much of your Registry needs cleaned up.
How longs it been since you've cleaned up your system and deleted tempory internet files? Defragged etc...
Are you running a firewall? Let me know Jazz
 

Keltz

Thread Starter
Joined
Oct 22, 2007
Messages
11
Well this is a brand new setup. Theres not a whole bunch of anything on it.
 

Keltz

Thread Starter
Joined
Oct 22, 2007
Messages
11
Logfile of HijackThis v1.99.1
Scan saved at 1:48:06 AM, on 10/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v5.cab
O16 - DPF: {BD08A9D5-0E5C-4F42-99A3-C0CB5E860557} (CSolidBrowserObj Object) - http://cdn1.acclaimdownloads.com/solidstateion.cab
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite XIIc\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite XIIc\RpcSandraSrv.exe
 
Joined
Oct 6, 2006
Messages
79
Good luck with your problem keltz!

Hope you get it fixed so we can pwn n00bs in some more 2v2s!!!!
 
Joined
Aug 2, 2007
Messages
777
On this forum you need to post hijackthis logs in the security section. I'm not trying to be persnickety; that's just the best and fastest way to get a qualified response by trusted experts (even if some members do know what they are doing; please don't take this as an insult to your knowledge).
 
Joined
Apr 19, 2007
Messages
2,503
Just letting you know I am running today but haven't forgotten. Will be on line later tonight and see if we can do something.
Don't hold out for just one of us in the forum however as if someone else can help as well we all need as much as we can get...Jazz
 
Joined
Sep 7, 2004
Messages
49,014
Log looks OK - do this


Download Superantispyware (SAS) free home version

http://www.superantispyware.com/superantispywarefreevspro.html

Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions, click Yes.
· Under Configuration and Preferences, click the Preferences button.
· Click the Scanning Control tab.
· Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others as they were.
o Click the Close button to leave the control center screen.
· On the main screen, under Scan for Harmful Software click Scan your computer.
· On the left check C:\Fixed Drive.
· On the right, under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear. Click OK.
· Make sure everything in the white box has a check next to it, then click Next.
· It will quarantine what it found and if it asks if you want to reboot, click Yes.
· To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
· Click close and close again to exit the program.
Please paste that information here for me regardless of what it finds with a new HijackThis log.

This will take some time!!!!!!!!
 
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