Computer reboots when Playing Video files in Media player 10

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Graykat97

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Sep 13, 2005
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When I play an mpeg in Windows Media Player my system reboots. Any Ideas what I can do about this?

Thank you!
 
Joined
Feb 19, 2003
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8,812
First thing to do is to go into Control panel/ system / Advanced tab/ startup and recovery settings/ and turn off the option for automatic reboots.

Then see if you get a blue screen with a error message instead of a reboot.. If you do, then post back with the message.
 

Graykat97

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Sep 13, 2005
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did get a blue screen technical part of the message is...

Stop: 0x0000008E (0xc0000005, 0xF71A6782, 0xB1A973B4, 0x00000000)

P17.sys - Address F71A6782 base at F71A0000.

the rest of the message was about contacting the manufacturer for bios updates.
 

Graykat97

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Sep 13, 2005
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1,414
I checked for bios updates, and video updates but none solved my problem. Any other ideas?
 
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