computer restarting help pls

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al1ce

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Jan 18, 2013
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3
Hi, First of all id like to say hello, i am new to the forums, and hope you can help me with my computer-

Packard bell desktop, 32bit vista, had it for year but a great computer no previous probs, it just suddenly restarts on its own, thinking maybe a virus i completely wiped it and reinstalled teh vista installation disc, but still happening, i set it to not restart in system tools, so i got the message on blue screen, took a picture with my phone hope you can see it and able to tell me what it means pls, something abot bugcode usb driver?

i have actualy reinstalled windows 4 times, and have a build up of 4 windows old on the drive, not sure how to remove them if it has anything to do with it or maybe this is a different problem all together.

Thanks
 

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Laz123

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Aug 31, 2012
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204
Restarting is sometimes an overheating problem where dust collects and prevents the fans from working properly. Invest in a can of compressed air and use that to clear things.

You have 4 operating systems or have I misunderstood? If so how did you reinstall vista?
 

dai

Joined
Mar 6, 2003
Messages
11,198
what are you running
video card brand and model
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for 12v line voltages and temperatures and post them

in the device manager click on view at the top and in the dropdown
show hidden devices
then uninstall all listed usb items
turn the computer off
unplug usb plugs
reboot twice
replug in the usb plugs
 

al1ce

Thread Starter
Joined
Jan 18, 2013
Messages
3
Thanks everyone, think the dust was the problem, opened it as cleared all away and it worked without rebooting, i had 106 updates which i could not run previously with it rebooting, but as soon as i ran these it worked like a charm, rebooted installed more updates and perfect, would never have though about it being dust so a big thank you to LAZ123, saved me a fortune not having to put it in a repair shop, will defo come back should i have any probs again :)
 

al1ce

Thread Starter
Joined
Jan 18, 2013
Messages
3
oh and as for the operating systems, i mean the clean install partitian, i have previously used this 4 times so it saves old windows particians on the c drive, but iv worked out how to clear these to free up room by using the disk cleanup, now have lots of space :)
 

dai

Joined
Mar 6, 2003
Messages
11,198
glad you have it sorted

dust is a continual problem and it pays to blow it out on a regular basis
 
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