Computer restarting

meacho

Thread Starter
Joined
Jun 6, 2017
Messages
7
hi,my pc keeps restarting at random times.i have checked for malware and updated all drivers.in my event log it says something about runtime broker.exe has initiated a restart.but i am unable to proceed to a fix.
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,143
Hi, let us have some Pc specifications.
Check and post
TSG System Information Utility - found here.
https://static.techguy.org/download/tsginfo.exe
======
Run system file checker
In the search box type > cmd
Right click > Select Run as administrator
In the Command Prompt window
Type [copy and paste] sfc /scannow
Press Enter.
Let it run until it has completed the scan.
Restart your pc and let us know if it has helped.

It can take running system file checker 2-3 times for all files to be repaired/replaced.
 

meacho

Thread Starter
Joined
Jun 6, 2017
Messages
7
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19042, Installed 20201021161609.000000+060
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics
Hard Drives: C: 237 GB (173 GB Free); D: 931 GB (121 GB Free); F: 931 GB (10 GB Free);
Motherboard: ASRock H61M-DGS R2.0, s/n M80-3A023502051
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To Be Filled By O.E.M.
Antivirus: SecureAPlus Antivirus, Enabled and Updated
it is still restarting
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,143

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