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computer restarts once or twice

Discussion in 'Hardware' started by vance_iat, Jan 26, 2007.

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  1. vance_iat

    vance_iat Thread Starter

    Joined:
    Apr 17, 2006
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    I have a Gateway 838GM desktop and my computer often shuts down by itself. What happens is that I turn the PC then when I'm doing something usually INternet browsing it restarts once then it restarts again and I get this error:

    BCCode : 5 BCP1 : 00000000 BCP2 : 86187DA0 BCP3 : 00000001
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    C:\DOCUME~1\Owner\LOCALS~1\Temp\WERedad.dir00\Mini080406-02.dmp
    C:\DOCUME~1\Owner\LOCALS~1\Temp\WERedad.dir00\sysdata.xml

    Also sometimes when I turn on the PC, it's like it's on already and the fan just keeps spiining loud but nothing displays on the screen. I would have to unplug from the back of the computer then unplug from the surge protector then wait a few minutes before turning it back on. I don't know if it's the fan, hard-drive, motherboard, memory, or power supply. Any ideas why it constantly restarts once or twice like this?
     
  2. vance_iat

    vance_iat Thread Starter

    Joined:
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  3. MaverickUK

    MaverickUK

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    Try starting up in safe mode.
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    goto
    control panel>
    system>
    advanced tab>
    startup and recovery - settings>
    under the title - system failure
    untick - automatically restart

    http://support.microsoft.com/default.aspx?scid=kb;en-us;320299

    now when it crashes - it willnot restart and the blue screen should stay on the screen
    post the info on the screen
    it will give the errorcodes and a filename, if caused by a driver.
     
  5. vance_iat

    vance_iat Thread Starter

    Joined:
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    These are the error codes:


    A blue screen :

    Driver_Irql_not_less_or_equal

    0x00000001 (0xBF998994, 0x000000FF, 0x00000001, 0xAA2090E9)

    win32k.sys

    BF998994 base at BF800000, Datestamp 43446958
    usbkbd.sys address AA2090E9 base at AA1FE000, Datestamp 435F6140.
     
  6. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
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