Computer restarts when I try to dial-up

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mostprecious

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Joined
Sep 10, 2003
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My computer restarts when i try to dial up the internet,,,
Any suggestions,?? Its aggrivating!!
 
Joined
Mar 27, 2002
Messages
8,460
Hi there!

that could be a couple of things.

If it's simply shutting off completely and then rebooting, it could be a power problem from either the modem or the power supply.

What it sounds like is the modem is initializing and causing a power drain or drop to the CPU which results in the PC rebooting.

you might try changing the slot that the modem is in, also inspect the modem for any components that may be fried. Have you had any thunderstorms lately? the modem may have taken a lightning hit as another possibility.


Good Luck!

ST
 

mostprecious

Thread Starter
Joined
Sep 10, 2003
Messages
8
The pc itself doesnt shut down, it just restarts,, if that makes any sense...then i get this blue screen that says:

DRIVER_IRQL_NOT_LESS_OR_MORE

Im kind of computer eliterate when it comes to drivers.. setting..etc.

I did order a new power supply but havent recieved it.
I bought my computer on "AS SEEN ON TV" and its a SYSTEMAX.
I have had it for 18 months and the warranty was only good for a year and thy say they wont give me any support unless i pay for it..:(
 
Joined
Mar 27, 2002
Messages
8,460
go into device manager and remove the modem driver. Also, make sure you remove "WAV Device for voice modem" under sound, video, & game controllers as well as any modem emulators.

Next=go into Add/Remove programs and uninstall any software that controls the modem.

Reboot the pc and install drivers & software again for the modem.


Good Luck!

ST
 

mostprecious

Thread Starter
Joined
Sep 10, 2003
Messages
8
does this make any sense:

TECHNICAL INFORMATION:
STOP:0X000000D1
(0X000015, DD,0X000000002,0X00000000,0X000015DD
Beginning dump of physical memory
physical memory dump complete
Contact your system administrator or technical support groupfor further assistance
------------
HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :rolleyes: :mad: :confused:
 
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