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computer running slow then freezing ,disk check cancelling

Discussion in 'Windows Vista' started by tassieted, Jun 21, 2012.

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  1. tassieted

    tassieted Thread Starter

    Jun 21, 2012

    Firstly thanks to all the advisors for giving their time and knowledge so freely.

    now on to my problems I have been having issues with my laptop for many months.

    Tech Support Guy System Info Utility version OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit Processor: Genuine Intel(R) CPU T1600 @ 1.66GHz, x64 Family 6 Model 15 Stepping 13 Processor Count: 2 RAM: 1978 Mb Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 796 Mb Hard Drives: C: Total - 228632 MB, Free - 45551 MB; D: Total - 9838 MB, Free - 1300 MB; G: Total - 715370 MB, Free - 316316 MB; Motherboard: Wistron, 3612 Antivirus: avast! Antivirus, Updated and Enabled

    some of my programs; MS office 2003 Malwarebytes antimalware TDSSkiller Hitman Pro Rkill MSE ComodoCCE, Killswitch,Autoruns SuperAnti spyware WinPatrol Norton

    i have been using several help sites such as yours to try and fix the problems on my own...i think ( no i know i am out of my depth) so i would appreciate some help.

    I have run several of the recommended anti malware, virus checker , system checker etc programs (see above).all of the malware/virus program are coming up clean. however i have not been able to run a disk check as when i schedule it for next time i start it says that the disk check is cancelled.

    I did a full system recovery several months ago after trying several restore points as the computer was basically unusable as it was so slow and kept freezing. i saved all my programs/ files to an external drive and put them back on a couple at a time checking them for infections.

    recently i have also tried to do a restore but it is not showing restore points older than a month or so, which is where i would like to restore to.

    current computer symptoms:

    very slow start up, i am guessing i need to turn off start up programs but am no sure which ones to turn off safetly, i have been looking at glarysoft and bleeping computers start up lists but I am still not sure.

    internet connection is very slow often stops and i see that it has changed to local or limited access, this used to happen occassionally but has become more prevelant in the last month or so. i have been trying different browsers IE ,opera and firefox. have now settled on firefox with some recommended security addons ( adBlock plus, better privacy, linkextend,noscript, Dr web virus checker, Avast webcheck),

    when changeing to different users it takes forever, like go away and make a cuppa forever, sometimes longer., and sometimes freezes.

    slow loading and changing between programs, often i get the white screen/ not responding and when i try to close the program/s nothing happens and i have to turn off the power and remove battery and restart. i usually start in safe mode then restart normally and things hum along happilly for awhile then i have to do it all over again. email(outlook) often slow

    anyway I have had a very steep learning curve but feel i have gone as far as i can go without some help. i expect i now have too many programs on the system and this is slowing things down as well.

    as you can imagine from the diagnostic programs i have that i have lots of sytems info etc i can access although i don't know how to actually make use of it. as I am not sure which of the diagnostic program results I should post so I will await a reply.

    many thanks for reading this long winded post and i hope someone may be kind (or cazy) enough to help me out.

    PS i think perhaps my motto should be "a little knowledge can be a dangerous thing"
  2. stevecook


    Oct 8, 2005
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