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Computer running slowly

Discussion in 'All Other Software' started by pattyhays2, Jul 25, 2012.

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  1. pattyhays2

    pattyhays2 Thread Starter

    Joined:
    Jul 25, 2012
    Messages:
    2
    I have a hp dv4 laptop tha runs on Windows 7. Here are the specifics:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD Turion(tm) II Dual-Core Mobile M520, AMD64 Family 16 Model 6 Stepping 2
    Processor Count: 2
    RAM: 3836 Mb
    Graphics Card: AMD M880G with ATI Mobility Radeon HD 4200, 320 Mb
    Hard Drives: C: Total - 289290 MB, Free - 205731 MB; D: Total - 15649 MB, Free - 2536 MB; E: Total - 99 MB, Free - 95 MB;
    Motherboard: Hewlett-Packard, 3642
    Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

    My laptop is running somewhat slow and I want to clean it up because I have a new job working from my computer at home and I would like to clean of anything that is slowing it down. I have used the site many times before and it has been very helpful in doing exactly this.

    Thanks for the help!

    Patty
     
  2. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,622
    Patty:

    What's the complete model number of that HP Pavilion dv4 series laptop?

    If you don't know for sure, advise us what the product number(P/N) and/or model number(M/N) on the sticker is.

    --------------------------------------------------------

    Go to Start - Run - MSCONFIG - OK - "Startup" tab.

    Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

    If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

    Submit those names here in a vertical list.

    Make sure to spell them EXACTLY as you see them there.

    --------------------------------------------------------

    Go to Start - Run - SERVICES.MSC - OK.

    Write down ONLY the names in the "Name" column that have their startup type set on Automatic and Automatic(Delayed Start).

    If the "Name" column isn't wide enough to see the entire name of any of them, widen the column.

    Submit those names here in a vertical list and in alphabetical order.

    Make sure to spell them correctly.

    --------------------------------------------------------
     
  3. zbd21

    zbd21

    Joined:
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    Messages:
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  4. pattyhays2

    pattyhays2 Thread Starter

    Joined:
    Jul 25, 2012
    Messages:
    2
    flavallee,

    Here is a list of what you suggested in your post

    P/N: WA889UA#ABA
    M/N: DV4-2145DX

    Startup:

    Adobe Reader and Acrobat Manager
    Alps Pointing-device Driver
    Apple Push
    Canon My Printer
    Canon Solution Menu EX
    Catalyst COntrol Center
    com.aplle.dav.bookmarks.daemon
    Fitbit Desktop Suite
    Google Update
    Google Toolbar Notifier
    HP Advisor
    HP Media Smart Smart Menu
    HP Quick Launch Buttons
    HP Wireless Assistant
    hpwuSchd Application
    iCloud
    iCloud
    IDT PC Audio
    iTunes
    Java(TM) Platform SE 6 U15
    Java(TM) Platform SE Auto Updater 2 0
    LightScribe
    lxddamon
    lxddamon.exe
    McAfee Security Scanner
    McAfee Security Center
    Mobile Documents
    MobileMe
    MUI StartMenu Application
    Norton Online Backup
    Quicktime
    raxnscwoem.exe
    Yahoo! Messenger


    Names:
    Adobe Acrobat Update Service
    AMD External Events Utility
    Andrea ST Filters Service
    Apple Mobile Device
    Audio Service
    Background Intelligent Transfer Service
    Base Filtering Engine
    Bonjour Service
    COM+ Event System
    Cryptographic Services
    Cyberlink RichVideo Service (CRVS)
    DCOM Server Process Launcher
    Desktop Window Manager Session Manager
    Device VM Meta Data Export Service
    DHCP Client
    Diagnostic Policy Service
    Distributed Link Tracking Client
    DNS Client
    FitBit Data Uploader
    Google Update Service (gupdate)
    Group Policy Client
    HP Service
    IKE and AuthIP IPsec Keying Modules
    IP helper
    LightScribeService Direct Disc Labeling Service
    lxdd_device
    lxddCATSCustConnectService
    McAfee Anti-Spam Service
    McAfee Firewall Core Service
    McAfee McShield
    McAfee Network Agent
    McAfee Online Backup
    McAfee Personal Firewall Service
    McAfee Proxy Service
    McAfee Services
    McAfee SiteAdvisor Service
    McAfee Validation Trust Protection Service
    McAfee VirusScan Announcer
    Microsoft .NET Framework NGEN v4.030319_X64
    Microsoft .NET Framework NGEN v4.030319_X86
    Multimedia Class Scheduler
    Network Location Awareness
    Netwrok Security
    Network Store Interface Service
    Plug and Play
    Power
    Print Spooler
    Program Compatibility Assistant Service
    Remote Procedure Call (RPC)
    RPC Endpoint Mapper
    Security Accounts Manager
    Security Center
    Server
    Shell Hardware Detection
    Software Protection
    Superfetch
    System Event Notification Service
    Task Scheduler
    TCP/IP NetBIOS Helper
    Themes
    User Profile Service
    Windows Audio
    Windows Audio Endpoint Builder
    Windows Driver Foundation- User-mode Driver Framework
    Windows Event Log
    Windows Firewall
    Windows Font Cache Service
    Windows image Acquisition (WIA)
    Windows Live ID Sign-In Assistant
    Windows Management Instrumentation
    WIndows Media Player Network Sharing Service
    Windows replication Management
    Windows Search
    Windows Update
    WLAN AutoConfig
    Workstation
    Yahoo! Updater


    Thank you!!!!!

    Patty
     
  5. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,622
    Go back to Start - Run - MSCONFIG - OK - "Startup" tab.

    Uncheck these startup entries:

    Adobe Reader and Acrobat Manager

    Catalyst Control Center

    Google Update

    Google Toolbar Notifier

    HP Advisor

    hpwuSchd Application

    iTunes

    Java(TM) Platform SE 6 U15

    Java(TM) Platform SE Auto Updater 2 0

    LightScribe

    MUI StartMenu Application

    QuickTime

    Yahoo! Messenger


    After you're done, click Apply - OK/Close - Exit without Restart.

    Go back to Start - Run - SERVICES.MSC - OK.

    Double-click these service entries, one at a time, to open their properties window:

    Adobe Acrobat Update Service

    Cyberlink Richvideo Service

    Distributed Link Tracking Client

    Google Update Service

    HP Service

    IKE and AuthIP IPsec Keying Modules

    IP Helper

    LightScribeService Direct Disc Labeling Service

    Microsoft .NET Framework NGEN v4.030319_X64

    Microsoft .NET Framework NGEN v4.030319_X86

    Windows Driver Foundation- User-mode Driver Framework

    Windows Live ID Sign-in Assistant

    Windows Media Player Network Sharing Service

    Windows search

    Yahoo! Updater


    Change the "Startup Type" to Manual, then click Apply - OK.

    After you're all done, close the services window and then restart the computer.

    Note: If you actually use the LightScribe software to burn labels on discs, leave its startup entry checked and leave its service entry "Startup Type" on Automatic.

    ----------------------------------------------------------------

    After the above has been done, run the laptop for awhile to see if speed has improved and if everything is still working okay.

    ----------------------------------------------------------------
     
  6. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,622
    Here is the support and software site for the HP Pavilion dv4-2145dx Entertainment Notebook(WA889UA#ABA).

    I suggest you add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

    According to its product specifications, it came with 4096 MB(4 GB) of RAM. (y)

    Because it's running Windows 7 SP1(64-bit), it'll recognize and use the entire 4 GB.

    Although it supports up to 8192 MB(8 GB) of RAM, I don't recommend maxing it out because of the cost and because it won't make a noticable improvement in speed.

    I suggest you purchase the recovery disc kit for it from here or here.

    If the built-in recovery partition becomes damaged or if the hard drive needs to be replaced, you'll need the kit to get it going again.

    ------------------------------------------------------------
     
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