Solved Computer runs more and more slowly

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
1,897
Hello, Panzer4.

The computer now is clean and the hard disk is healthy.

Is there any issue regarding its functionality you would like me to check now?
 

Panzer4

Thread Starter
Joined
Nov 25, 2003
Messages
1,720
Dr.M, I can't begin to express my gratitude for all the work you put into this. I don't know of another issue my computer has. Again, thank you.

Cheers,
Panzer4
 

DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
1,897
Panzer4,

You are very welcome. :)

Did the initial slowness go away?

This is what you wrote in your first post:

In other functions, though, it has slowed considerably, gradually over time. I have used several freeware apps to keep it relatively healthy, though I fear that I might not have helped as much as I might have hindered.
 

Panzer4

Thread Starter
Joined
Nov 25, 2003
Messages
1,720
It is actually running at about the same speed as before. But after all your hard work over the past week or so, I was reluctant to start what is possibly an entirely new set of problems. Since all the drives are clean and operating, is there anything you would suggest to address my initial problem?
 

DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
1,897
Do you still have random freezes and shut downs? This may lead to hardware problems.

Slowness at start up? Slowness when you open programs or browsers?
 

Panzer4

Thread Starter
Joined
Nov 25, 2003
Messages
1,720
The slowness is mainly at Startup, though it's not especially fast when opening programs. The single most serious problem I have is that the computer will freeze and then after about a minute or so turns off. It has been suggested that it could be the PSU, but as far as I am aware to check it I--or rather my wife since I am bedridden--would have to pull it out for bench diagnostics. Is that correct?
 

DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
1,897
We can check about start-up items and reduce the startup time.

1. Right click anywhere on your task bar and choose Task Manager.
2. If you see a window with a More details button, choose More details. Otherwise move on to the step 3 directly.
3. Click on Start up tab and check the columns Status and Start-up impact. See if you don't need any of the enabled items to start with Windows. Especially check items with the indication High. Click on the items you don't need to start with Windows and select Disable.
4. Restart the computer and check if it is still slow at start-up.
5. Report your comments in your next reply.

As for the other issue, hardware is not my strength so you may consider to ask for advice at the Hardware Forum. Hopefully, someone will have something to tell you about it.
 

Panzer4

Thread Starter
Joined
Nov 25, 2003
Messages
1,720
I think Startup is probably about as good as it's going to get. It is faster though. Other than that, I think you've helped me as much as I needed it at the moment. Thanks again.
 

DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
1,897
Good. :)

The following tool will remove the tools we used as well as reset system restore points:

Download KpRm by kernel-panik and save it to your desktop.
  • Right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt.
  • Please copy and paste its contents in your next reply.
 

Panzer4

Thread Starter
Joined
Nov 25, 2003
Messages
1,720
# Run at 5/30/2021 9:43:05 AM
# KpRm (Kernel-panik) version 2.9
# Website https://kernel-panik.me/tool/kprm/
# Run by Michael McDonald from C:\Users\Michael McDonald\Downloads
# Computer Name: DESKTOP-V0VNS61
# OS: Windows 10 X64 (19043)
# Number of passes: 1

- Checked options -

~ Registry Backup
~ Delete Tools
~ Restore System Settings
~ UAC Restore
~ Delete Restore Points
~ Create Restore Point
~ Delete Quarantines

- Create Registry Backup -

~ [OK] Hive C:\WINDOWS\System32\config\SOFTWARE backed up
~ [OK] Hive C:\Users\Michael McDonald\NTUSER.dat backed up

[OK] Registry Backup: C:\KPRM\backup\2021-05-30-09-43-04

- Delete Tools -


## AdwCleaner
[OK] C:\Users\Michael McDonald\OneDrive\Desktop\AdwCleaner.exe deleted
[OK] C:\AdwCleaner deleted

## ESET Online Scanner
[OK] C:\Users\Michael McDonald\OneDrive\Desktop\esetonlinescanner.exe deleted

## FRST
[OK] C:\Users\Michael McDonald\OneDrive\Desktop\FRST64.exe deleted
[OK] C:\Users\Michael McDonald\Downloads\FRST64.exe deleted
[OK] C:\FRST deleted

- Restore System Settings -

[OK] Reset WinSock
[OK] FLUSHDNS
[OK] Hide Hidden file.
[OK] Show Extensions for known file types
[OK] Hide protected operating system files

- Restore UAC -

[OK] Set EnableLUA with default (1) value
[OK] Set ConsentPromptBehaviorAdmin with default (5) value
[OK] Set ConsentPromptBehaviorUser with default (3) value
[OK] Set EnableInstallerDetection with default (0) value
[OK] Set EnableSecureUIAPaths with default (1) value
[OK] Set EnableUIADesktopToggle with default (0) value
[OK] Set EnableVirtualization with default (1) value
[OK] Set FilterAdministratorToken with default (0) value
[OK] Set PromptOnSecureDesktop with default (1) value
[OK] Set ValidateAdminCodeSignatures with default (0) value

- Clear Restore Points -

~ [OK] RP named Installed Microsoft Visual C++ 2005 Redistributable created at 05/29/2021 11:38:41 deleted
~ [OK] RP named Windows Modules Installer created at 05/29/2021 21:28:14 deleted
[OK] All system restore points have been successfully deleted

- Create Restore Point -

[OK] System Restore Point created

- Display System Restore Point -

~ RP named KpRm created at 05/30/2021 16:46:21

-- KPRM finished in 269.66s --
 

DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
1,897
Thank you, Panzer4.

It's been a pleasure working with you, and I wish you the very best. :)

As I already told you, if you continue having problems -freezing, shutting down etc.- feel free to ask for advice at the Hardware Forum. Tell them that we checked the computer and it's clean from malware, with a disk without problems.

Now your computer is clean, here are some final tips about your computer's security from now on:

Some of the following, are from Klein's (2005) article, So how did I get infected in the first place. Since then, the article has been reproduced or linked to in dozens of locations. As a result, many malware experts have continued updating it, to include current operating systems and software program information. My source is Security Garden, and I marked for you the following:

1. Keep your Windows updated!
It is important always to keep current with the latest security fixes from Microsoft. This can patch many of the security holes through which attackers can infect your computer.

2. Update 3rd Party Software Programs
Third Party software programs have long been targets for malware creators. It has been stated that "Adobe’s Reader and Flash and all versions of Java are together responsible for a total of 66 percent of the vulnerabilities in Windows systems exploited by malware.'' It's important to keep everything updated.

3. Update the browsers you use
Many malware infections install themselves by exploiting security holes in the Internet browser that you use. So... Keep them updated.

4. Be careful about what you download and what you open!
  • Many "freeware" programs come with an enormous amount of bundled spyware that will slow down your system, spawn pop-up advertisements, or just plain crash your browser or even Windows itself. Watch for pre-checked options such as toolbars that are not essential to the operation of the installed software.
  • Peer-to-peer (P2P) programs like Kazaa, BearShare, Imesh, Warez P2P, and others, allow the creation of a network enabling people to connect with other users and upload or download material in a fast efficient manner. BUT even if the P2P software you are using is "clean", a large percentage of the files served on the P2P network are likely to be infected.
  • Cracked or pirated programs are not only illegal, but also can make your computer a malware target. Have this in mind.
  • Do not open any files without being certain of what they are!
5. Avoid questionable web sites!
Visit web sites that are trustworthy and reputable. Many disreputable sites will attempt to install malware on your system through "drive-by" exploits just by visiting the site in your browser. Lyrics sites, free software sites (especially ones that target young children), cracked software sites, and pornography sites are some of the worst offenders. Also, never give out personal information of any sort online or click "OK" to a pop-up unless it is signed by a reputable company and you know what it is.

6. Registry cleaners/driver boosters/system optimizers
We do not recommend registry cleaners, system optimizers, driver boosters and the like. It is your computer and certainly your choice. However, please consider that modifying registry keys incorrectly can cause Windows instability, or make Windows unbootable. With registry cleaner and system optimization software programs, the potential is ever present to cause more problems than they claim to fix. Do note, however, that Microsoft does not support the use of registry cleaners. See Microsoft support policy for the use of registry cleaning utilities.

7. PC means personal computer!
Don't give access to your computer to friends or family who appear to be clueless about what they are doing.

8. Back-up your work!
Make back-ups of your personal files frequently. You never know when you'll have to reformat and start from scratch. You can always reformat and reinstall programs, but you cannot replace your data if you haven't made backups.

9. Must-Have Software
An anti-virus and an anti-spyware program is a necessity for the security of your computer. Be sure that you keep them updated, and that real time protection is enabled. You have now the built-in Windows 10 antivirus to protect you, Windows Defender. You can download the free version of Malwarebytes as an antimalware solution, and you are just fine! The too many security programs you had before caused a real mess to your computer. I'm sure you don't want that again! ;)


If you have any questions or concerns please don't hesitate to ask!

I'm glad I was able to help you.
 

Panzer4

Thread Starter
Joined
Nov 25, 2003
Messages
1,720
Thank you so much for all the help. And you didn't just usher me out the back door when I was finished but provided some most useful advice. I hope that you and your are well.

Panzer4
 

DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
1,897
Thank you so much for all the help. And you didn't just usher me out the back door when I was finished
I would never do that! :giggle:

Personally, I enjoyed working with you and I wish that the computer had a better outcome. But at least now you know what is not the problem.

I hope that you and your are well.
Thank you!

Have a beautiful day and take care.
 

DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
1,897
Hi!

Glad to see that you opened a new thread in the Hardware Forum. Hopefully, you will get the assistance you need to solve your issue. (y)
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top