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In Progress Computer runs very slow

Discussion in 'Virus & Other Malware Removal' started by ront162aol, Nov 13, 2015.

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  1. ront162aol

    ront162aol Account Closed Thread Starter

    Joined:
    Dec 5, 2011
    Messages:
    43
    HP Compaq running Win 7 started running very slow. Scanned with Adwcleaner and Malwarebytes Anti-Malware, but did not solve. Assume virus but not able to eliminate it. Any help would be appreciated.


    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz, Intel64 Family 6 Model 15 Stepping 11
    Processor Count: 2
    RAM: 2018 Mb
    Graphics Card: Intel(R) Q35 Express Chipset Family, 256 Mb
    Hard Drives: C: Total - 64126 MB, Free - 27386 MB;
    Motherboard: Hewlett-Packard, 0AA8h
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
  2. askey127

    askey127 Malware Specialist

    Joined:
    Dec 22, 2006
    Messages:
    3,722
    Hi ront162aol,
    Let's find out why.
    -----------------------------------------------------------
    Download and Run the Farbar Scan Tool
    • Download FRST64 and save to your Desktop.
    • Double click Frst64.exe to launch it.
    • FRST64 will start to run.
      • When the tool opens click Yes to disclaimer.
      • Press the Scan button.
      • When finished scanning, 2 logs will open on your Desktop, FRST.txt and Addition.txt
      • Please post them in your next reply.
    If you lose track of them, they will be saved in the same location as FRST64.exe
    Feel free to use separate replies if it's more convenient.

    askey127
     
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,569
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