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computer s-l-o-w help!

Discussion in 'Virus & Other Malware Removal' started by Ghaleon, Feb 3, 2005.

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  1. Ghaleon

    Ghaleon Thread Starter

    Joined:
    Dec 11, 2004
    Messages:
    317
    High, i'm on windows xp and am stumped.

    my computer is constantly running at about 100% and I can't identify the app that's taking up so much space

    I've run adaware/spybot/ norton and they came up with nothing

    I've tried a clean start with msconfig and it didnt work. but I don't have the problem in safe mode.

    I've also done windows update, disk cleanup, and defrag; all to no avail. Any recomendations? here's my log

    Logfile of HijackThis v1.99.0
    Scan saved at 3:25:19 PM, on 2/3/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\DefWatch.exe
    C:\Program Files\Symantec\Rtvscan.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\Symantec\VPTray.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\Desktop\hijack this\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://intra.hanover.edu
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://intra.hanover.edu
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.symantec.com/techsupp/se...e=English&module=LU&error=6002&build=Symantec
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Symantec\VPTray.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec\DefWatch.exe
    O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec\Rtvscan.exe
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Nothing in the log

    ALT CTRL DEL - Process tab - click on cpu twice to sort by highest users - see what the process is that is using the cpu
     
  3. Ghaleon

    Ghaleon Thread Starter

    Joined:
    Dec 11, 2004
    Messages:
    317
    WOW. It's jumping ALL over the place. the processes wont even maintain their mem ussage long enough for me to follow it. The only consistent one is iexplore.exe which is at 38,000. but that's normal because i'm running housecall.
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Not mem usage CPU is what you should look at
     
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