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computer say printer not connected

Discussion in 'Apple Mac' started by kat1213121, Jan 27, 2015.

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  1. kat1213121

    kat1213121 Thread Starter

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    whenever i go to print something it says printer not connected and won't print anything how can i fix this
     
  2. flavallee

    flavallee Trusted Advisor

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    What's the brand name and model name and model number of the printer?

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    I'm not familiar at all with the Mac operating system, so my input here is limited.

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  3. kat1213121

    kat1213121 Thread Starter

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    it s a HP photosmart 6520 and the MODEL # CN353254GF
     
  4. flavallee

    flavallee Trusted Advisor

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    HP Photosmart 6520 e-All-In-One Printer

    It has a software driver package for Mac 10.6, 10.7, 10.8, 10.9, and 10.10.

    You didn't advise what Mac version your computer is running, and you didn't advise if you installed the software driver package for that printer.

    The "Troubleshooting" and "How to" sections may be helpful to you.

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  5. kat1213121

    kat1213121 Thread Starter

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    my computer is running osx 10.9
     
  6. flavallee

    flavallee Trusted Advisor

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    Here is the software driver package for that printer for the Mac 10.9 operating system.

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