1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

computer shotdown by itself

Discussion in 'Windows XP' started by ahmed shehadeh, Oct 4, 2008.

Thread Status:
Not open for further replies.
  1. ahmed shehadeh

    ahmed shehadeh Thread Starter

    Joined:
    Oct 4, 2008
    Messages:
    1
    Hi!
    when i switch my computer on it works normaly but when i open 2-3 programs or when i enter some websites it shotdown by itself without any sign, then it restarted.I have downloaded the HijackThis and it gave me the following informations:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:00:20 PM, on 10/4/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
    C:\WINDOWS\system32\VTTimer.exe
    C:\WINDOWS\system32\VTtrayp.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\DAP\DAP.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\ooVoo\oovoo.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.zerourl.com/en/index.php?rvs=hompag
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: ooVoo Toolbar - {A057A204-BACC-4D26-8087-36EE87E26986} - C:\PROGRA~1\OOVOOT~1\OOVOOT~1.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: ooVoo Toolbar - {A057A204-BACC-4D26-8087-36EE87E26986} - C:\PROGRA~1\OOVOOT~1\OOVOOT~1.DLL
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
    O4 - HKLM\..\Run: [DriverMagicSchedule] "C:\Program Files\SymplisIT\DriverMagic\DriverMagic\dmschedule.exe" /boot
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SoliCall] C:\Program Files\SoliCall\bin\\solicall.exe hidden
    O4 - HKCU\..\Run: [oovoo.exe] C:\Program Files\ooVoo\oovoo.exe /minimized
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6FC7A553-780C-4848-AC03-400F05F126A3}: NameServer = 2.2.2.10 4.5.6.7
    O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    --
    End of file - 3898 bytes.
    My operating system: windows XP.
    please reply
     
  2. 1002richards

    1002richards Retired Trusted Advisor

    Joined:
    Jan 29, 2006
    Messages:
    5,333
    Hi and Welcome to TSG,
    For expert guidance on HJT logs you'll need to 'report' this thread & ask a Mod to move it to the HJT forum. There are many requests but few experts so please be patient.
    This from TSG Rules to clarify:
    "Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield next to their name and authorized malware removal trainees have a blue shield next to their names. Anyone wishing to participate in a training program should contact a Moderator for more information"

    Richard.
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,811
    First Name:
    Frank
    Go into Add/Remove Programs in the Control Panel and uninstall ooVoo, then go into C:\PROGRAM FILES and delete the ooVoo folder - if it's still there after the uninstall. Restart your computer afterwards.

    Download Accelerator contains ad-aware and isn't needed if you have a high-speed connection, and its value is questionable with a dial-up connection. I'd uninstall it.

    -----------------------------------------------------------------
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - computer shotdown itself
  1. Marcella253
    Replies:
    2
    Views:
    193
  2. 8biosdrive
    Replies:
    5
    Views:
    545
  3. Tip1721
    Replies:
    1
    Views:
    525
  4. osephj
    Replies:
    11
    Views:
    723
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/755997

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice