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Computer shut down during a system restore

Discussion in 'Hardware' started by Arcadiaen, Feb 6, 2018.

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  1. Arcadiaen

    Arcadiaen Thread Starter

    Feb 6, 2018
    Hello everyone,

    A while ago I built a new PC and gave my old HP Pavilion to my little brother so he could have a desktop, but not a day later he was resetting it to factory settings and then decided to shut it down because it was taking too long in the middle of it. The next few times we rebooted it, the windows logo displayed for a second and then stopped displaying anything a moment after that. Then the computer just stopped displaying anything in general.

    Recently I've been trying to get it back up and running again, so I have replaced the hard drive and also put in new sticks of RAM after I used the old ones for a separate build. However, with all these new parts the computer turns on, but will not display anything to the monitors I plug into it. Does anyone know of a way to get it to display/work?
  2. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    If your brother powered off that HP while it was going through a factory reset, its Windows operating system is probably damaged.

    What's the exact model number(M/N) and product number(P/N) and serial number(S/N) of that HP?

    What parts have been replaced or added?

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