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computer shuts down by itself

Discussion in 'Windows XP' started by -AnDi-, Feb 7, 2005.

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  1. -AnDi-

    -AnDi- Thread Starter

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    Hi. I've been using Adobe Photoshop for awhile now and I seem to have a serious problem. Sometimes, when I'm using it, the computer just restarts without any error. This happened to me a few times. I tried Norton Virus Scanner, Adaware, Defragment, and System Restore. But sadly... it still doesn't work...


    It happened again when I was using spy bot and listening to music... what is the problem?? Help me PLEASE!


    How can I fix this problem? :(

    Help will be greatly appreciated. :D
     
  2. myluvnttl

    myluvnttl

    Joined:
    Aug 13, 2004
    Messages:
    25
    Did you change the video driver, over-clock, change memory, the computer just don't just start acting wierd just like that. If you want help you need to tell us what was the last thing u did.
     
  3. telecom69

    telecom69 Gone but never forgotten

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    This sounds a bit like an overheating problem,how soon after booting up does the problem occur? check round the back of the computer for any build up of dust round any vents you can see,can you hear the fan running OK?
     
  4. -AnDi-

    -AnDi- Thread Starter

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    the last thing i did was just opening up photoshop and edititing some picture

    this happened to me about 2 months ago too but i ignored it after i did system restore

    and i did nothign to it other than adding a surround sound system with a santa cruz pci card. but it has happened before installing the sound card.

    the computer is cool and fine. it happened only when i use photoshop or the other time, it happened when I was listening to music while scanning for spyware with spybot. The back of the computer is fine with the fan running good as new without as dust.
     
  5. telecom69

    telecom69 Gone but never forgotten

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    Go here and download this to its own folder (important)away from the desktop,perhaps My Documents? then post a log back here for analysis .....
     
  6. -AnDi-

    -AnDi- Thread Starter

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    sry to ask but download what??
     
  7. telecom69

    telecom69 Gone but never forgotten

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  8. -AnDi-

    -AnDi- Thread Starter

    Joined:
    Jan 18, 2005
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    alrite ill check it out but wat does it do?
     
  9. telecom69

    telecom69 Gone but never forgotten

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    In short,it shows whats running on your computer and whatever little nasties that may be hiding in there causing problems,hundreds of people submit these logs in these forums daily ......
     
  10. -AnDi-

    -AnDi- Thread Starter

    Joined:
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    but i already have spy bot and adaware and used those arent they the same?

    alrite im downloading
     
  11. -AnDi-

    -AnDi- Thread Starter

    Joined:
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    Messages:
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    Logfile of HijackThis v1.99.0
    Scan saved at 8:21:39 PM, on 2/7/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\tbctray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Kim\My Documents\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\system32\tbctray.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {00001015-A15C-11D4-97A4-0050BF0FBE67} (NetmarbleStarter15 Class) - http://www.netmarble.net/game/NMStarter15.cab
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {072039AB-2117-4ED5-A85F-9B9EB903E021} (NowStarter Control) - http://www.clubbox.co.kr/neo.fld/NowStarter.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {207048D8-A40B-4505-AE24-92FF13BEB269} (myDancerCTL Class) - http://web.spaceillusion.com/help/myDancer1014.cab
    O16 - DPF: {2931566C-B8A6-46C5-BF4D-E6AB9251E953} (Nexon Package Manager Control) - http://file.nx.com/activex/public_new/nxpm.cab
    O16 - DPF: {36F46B1E-11B7-4221-B4F7-F1FC9687E7F6} (MBox Control) - http://kr.music.yahoo.com/m_box/component/mbox.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
    O16 - DPF: {85AF9A98-3423-45E4-8BAD-85645F16AC31} (P3 Bugs VoD Loader Class) - http://player.bugs.co.kr/install/mv/p3bvset.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {92E82FBB-DA00-41E0-ABFE-95482E21A4F6} (NMTransX Module) - http://download.netmarble.com/NMChatX/NMTransX.cab
    O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab
    O16 - DPF: {9BED3AC7-E6D4-43E7-B8A1-1FA502F639E1} (XTools Control) - http://player.bugs.co.kr/install/mv/XTools.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
    O16 - DPF: {BCA9A936-F557-408E-8301-D5B2B302EFD6} (SiUpdaterCtrl Class) - http://web.spaceillusion.com/help/iDanceUpdater1010.cab
    O16 - DPF: {BF628973-1E86-4D0E-B42C-EDDECFFABDBC} (Bugs AoD Class) - http://player.bugs.co.kr/install/bugsLoader20041018.cab
    O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697519} (NsvPlayX Control) - http://desync.com/nsvplayx_vp6_aac.cab
    O16 - DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} (NPKCX Control) - http://guard.gunbound.net/nProtect/keyCrypt/npkcx.cab
    O16 - DPF: {DAB3E929-B0B3-4537-A9CF-27B66D6B7A75} (Upload Control) - http://folder.jjang0u.net/deliver/cab/1,0,0,19/jjangx.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
    O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: npkcsvc - INCA Internet Co., Ltd. - C:\WINDOWS\system32\npkcsvc.exe
    O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

















    thats the log file lol
     
  12. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    No, They do get rid of spyware etc agreed and are best used BEFORE using the hijack method ....you dont have to submit the log if you dont want to,its your choice .....
     
  13. -AnDi-

    -AnDi- Thread Starter

    Joined:
    Jan 18, 2005
    Messages:
    32
    here is the log! look up ^^
     
  14. -AnDi-

    -AnDi- Thread Starter

    Joined:
    Jan 18, 2005
    Messages:
    32
    what do u see in this?? I don't see anything lol
     
  15. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    I see you submitted the log,good news is there is nothing bad in there except perhaps view manager,see below what this forum thought about it

    Spyware, can be uninstalled through Add/Remove
    Jesse Really annoying spyware, monitors web usage, pop-up windows.
    Ocvist Used to display 3D views of computers for example. Probably not dangerous but not harmless either. Certainly spyware, installs without user's knowledge.
    Jimmy spyware
    Spyware by ViewPoint-Do not allow to access the net. See also: Link
    Big D Not sure how dangerous this is but I know that my firewall alerted me to the attack and when I clicked on details it said that Roadrunner located about 30 mins from Wash D.C. was trying to utilize this program. Sounds like Roadrunner with their all seeing eye is using spyware to me.
    OmegaAsh Spyware, but not dangerous. Installs with AOL Instant Messenger. Not annoying, but still unwanted
    Nao Most people most likely get this file from AOL Instant Messenger....
    dave Part of Viewpoint Media Player which is installed w/ AIM I believe. Probably listed somewhere in the liscense agreement but who cares. It's just annoying when something installs w/o asking me first. I think this can be classified as adware - working it's way to being spyware.
    this appeared on my computer randomly - never installed it personally. It accesses the internet on its own every 5 minutes on my computer - I tried to research it, didn't like what I found and deleted it. Get rid of this program if it is on your machine, it does nothing good and can only be spyware.
    Bob Spyware
    paul do an uninstall, kill AOL program, delete Viewpoint folder and all contents

    If you decide you dont want it too run hijack again and tick the following and have hijack FIX THEM after closing any open windows

    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    You will need to boot into SAFE MODE to delete this also

    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
     
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