Computer Shuts Down on Bootup

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teddytech

Thread Starter
Joined
Feb 6, 2001
Messages
87
I was constantly getting the following massages:
A required .dll file, Point32.dll was not found;
A required .dll file c:\windows\system\OLEDLG.DLL
was not found;
Cannot find the file c:\windows\rundll32.exe
I installed a virus detection software because I thought maybe the computer was hit with one of the recent viruses. During the reboot process, the computer shut off automatically. I tried to reboot several times but I have not had any luck. What should be my next step to try to fix this problem?
 
Joined
Dec 9, 2000
Messages
45,855
For starters try rebooting in safe mode and uninstalling the virus software causing the problem; you may also want to restore the previous registry -- which can be done easily if you have Win98.

To start in safe mode, tap the f8 key repeatedly as soon as the computer begins booting. You will see a Boot Menu with safe mode as an option.

If you are unable to resolve the immediate problem by an uninstall and have Win98, select the "safe mode command prompt" from the Boot Menu. At the c:\> prompt, enter:

scanreg /restore

use the arrow keys to select a started prior registry from one of the 4 that you see.

Your problems may have been virus caused. If you can get on line there is an online scanner that you can use, as well as other antivirus software that might be more compatible.

The pointer32.dll is mousware related.

The rundll32 missing may be due to the Sircam worm and may need to be restored using the System File Checker (win98) or by other means.
 

teddytech

Thread Starter
Joined
Feb 6, 2001
Messages
87
I will try this and see what happens. How would I go about restoring the System File Checker?
 
Joined
Dec 9, 2000
Messages
45,855
The System File Checker is only available in Win98 and 98SE. Do not rely on it to detect "corrupt or altered" files, it mistakes updated ones for bad ones and you need to verify independently before restoring files.

Here are some basic instructions for using it to extract and replace a file you want to restore:

Using SFC to extract files

1. Go to Start>Run and enter SFC and click OK
2. Check "Extract one File"
3. Enter the file name and click on "Start"
4. In the "Restore from" field enter:: D:\WIN98 [if 'D' is not the letter of your CD-Rom drive, modify appropriately]
5. Click OK

{if you do not have a Windows system CD, try subsitituting c:\windows\options\cabs in the"restore from field"}
 
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