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Computer Shuts Down When Plugged In

Discussion in 'Hardware' started by Jayce429, May 29, 2016.

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  1. Jayce429

    Jayce429 Thread Starter

    Joined:
    May 29, 2016
    Messages:
    1
    I've had this problem for quite a while on my laptop. Almost every time (95% of the time) I plug the charger in, the computer automatically turns off. This is also happens when I remove the charger. This is quite a hassle and I was hoping someone could diagnose the problem.

    A few stats on the computer:
    It is a 5 month old, Dell Inspiron 15 5000 series non-touch.
    It has an Intel i3 core.
    It shows no other serious issues.

    I can try my best to answer any other questions you have.
     
  2. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,874
    First Name:
    Rob
    You need to contact Dell for a warranty service. If it's shutting completely off you have a hardware fault that needs to be address with them.
     
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