Computer shuts down when rendering a video

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tricon7

Thread Starter
Joined
Jun 13, 2004
Messages
214
I use Corel VideoStudio Pro X3 video editing program on this Windows 7 Samsung laptop. I've enjoyed the program to edit video clips and haven't had any problems - until now. Once I edit a clip, I convert it from a VSD (I believe) file to something Youtube can read, like MPEG-4 (HD). It begins rendering, and once it gets to about 5% my computer inexplicably shuts down. It's done it three times in a row now. I can't even use this expensive program if I can't convert the file. Am I doing something wrong or is it a Windows 7 thing?
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
Your computer is probably not configured to restart after a crash, and create minidumps. Windows cannot create a dump file (Memory.dmp) in which to write debugging information.

First,

How to Configure Windows to Create Minidump Files

Then,

Please post a few of your latest minidump files. They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.

Right-click the minidump file, select Send To, then select Compressed (zipped) Folder.

Windows will compress (zip) the file and save the new zipped file in the same location.

If you get an Access Denied error, disable the UAC.
 
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