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computer shuts off (Dies completely) randomly

Discussion in 'Windows Vista' started by pet_lioness, Sep 16, 2011.

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  1. pet_lioness

    pet_lioness Thread Starter

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    it seems to happen most often when playing video or playing facebook games of any type. there is no warning the computer is just OFF. it has done this in safe mode as well and i wasn't even watching video or playing any games then. the only time it has done this before it was over heated. now sometimes it is hot and others it is not so it really seems random. no viruses, no malware, regular maintenance is kept up. if i can find a solution other than formatting the machine that would be great, or at least knowing if formatting would do me any good at all. i have downloaded hijack this and the TSGInfo follows:

    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
    Processor Count: 2
    RAM: 2037 Mb
    Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
    Hard Drives: C: Total - 183119 MB, Free - 107917 MB; H: Total - 953859 MB, Free - 765073 MB;
    Motherboard: Sony Corporation, VAIO, N/A, N/A
    Antivirus: avast! Antivirus, Updated and Enabled
     
  2. lunarlander

    lunarlander

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    Messages:
    9,720
    If it is overheating, then buy a can of compressed air and blow out the dust in your fan and heatsink. When a system overheats, the system will shutdown to protect itself.
     
  3. pet_lioness

    pet_lioness Thread Starter

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    it is acting as if it has overheated, but this is not the case most of the time. usually when it shuts off it is barely warm much less actually hot. it has even done it in sfe mode with nothing running so i dont think it has anything to do with the actual temp.
     
  4. pet_lioness

    pet_lioness Thread Starter

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    btt please
     
  5. Megabite

    Megabite

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    Does it do the same when running just off the battery
     
  6. pet_lioness

    pet_lioness Thread Starter

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    i dont even have a battery for it so i dont know, it is always connected directly to power supply
     
  7. pet_lioness

    pet_lioness Thread Starter

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  8. pet_lioness

    pet_lioness Thread Starter

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    i haven't received any further information so i decided that i should offer more information that i just got... the hard drive is now warning of an imminent failure. i would love to be able to run a bug fix or some repair operation to save the drive if possible. can that be done? repairing a failing drive? anyone have thoughts or ideas? ill be glad to provide any information you need. thanks
     
  9. lunarlander

    lunarlander

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    A hard drive is not user serviceable. If you got a SMART warning that it is going to fail, then go back up your data. There usually isn't much time left.
     
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