Computer shutting down +-10 minutes after startup, when playing game.

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chernobylcitybus

Thread Starter
Joined
Jan 7, 2015
Messages
6
My computer shuts down a few minutes after startup. It usually only happens when I open a game to play (usually Dota 2).
The 'windows has recovered from an unexpected shutdown' log is:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80072AC010
BCP2: FFFFF8800F9E1828
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010715-14898-01.dmp
C:\Users\Luke\AppData\Local\Temp\WER-36005-0.sysdata.xml

Can anyone help me fix this problem please?
 

DaveBurnett

Account Closed
Joined
Nov 11, 2002
Messages
12,970
You don't give us a lot of information to work with, like the details of your machine.

However that BCCode 116 implies a graphic error so my guess would be that you do not have the latest graphics drivers for your system, even if it IS up to playing that game otherwise.
 

chernobylcitybus

Thread Starter
Joined
Jan 7, 2015
Messages
6
Thanks for the reply.
I have:
Windows 7 Ultimate 64bit,
Intel Core i3 CPU
4GB Ram
MSI GTX 560ti gfx card.

Do you need any other information I'm leaving out?

The graphics drivers have been updated to the latest version, I double checked.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,148
Do you need any other information I'm leaving out?
Motherboard and power supply descriptions.

-----------------------------------------------------------
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,431
Files that help describe the problem:
C:\Windows\Minidump\010715-14898-01.dmp
In addition to the suggestions above.
Post the Minidump files.
Look in c:\windows\minidump
ZIP them and attach them to your next post.

Right-click the minidump file, select Send To.
Then select Compressed (zipped) Folder.
Windows will compress the file and then save the new zipped file in the same location.
 
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