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Computer shutting down +-10 minutes after startup, when playing game.

Discussion in 'Windows 7' started by chernobylcitybus, Jan 7, 2015.

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  1. chernobylcitybus

    chernobylcitybus Thread Starter

    Jan 7, 2015
    My computer shuts down a few minutes after startup. It usually only happens when I open a game to play (usually Dota 2).
    The 'windows has recovered from an unexpected shutdown' log is:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA80072AC010
    BCP2: FFFFF8800F9E1828
    BCP3: FFFFFFFFC000009A
    BCP4: 0000000000000004
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:

    Can anyone help me fix this problem please?
  2. DaveBurnett

    DaveBurnett Account Closed

    Nov 11, 2002
    You don't give us a lot of information to work with, like the details of your machine.

    However that BCCode 116 implies a graphic error so my guess would be that you do not have the latest graphics drivers for your system, even if it IS up to playing that game otherwise.
  3. chernobylcitybus

    chernobylcitybus Thread Starter

    Jan 7, 2015
    Thanks for the reply.
    I have:
    Windows 7 Ultimate 64bit,
    Intel Core i3 CPU
    4GB Ram
    MSI GTX 560ti gfx card.

    Do you need any other information I'm leaving out?

    The graphics drivers have been updated to the latest version, I double checked.
  4. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    Motherboard and power supply descriptions.

  5. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Jan 9, 2005
    In addition to the suggestions above.
    Post the Minidump files.
    Look in c:\windows\minidump
    ZIP them and attach them to your next post.

    Right-click the minidump file, select Send To.
    Then select Compressed (zipped) Folder.
    Windows will compress the file and then save the new zipped file in the same location.
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