Computer shutting OFF

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kittygirl121

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Joined
Apr 7, 2004
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:confused: I have a Sony Vaio RX681; which has Win XP home user, 120GB hard drive, 1 GB Ram and a DVD Burner. The computer either won't load windows and shuts off immediately after trying to load, or I can be on for 5min. - 2hours and it just shuts off and then won't reload windows; just shuts off again. :mad:

This happened after: I moved across country (computer was packed well), I loaded AOL 9.0 (and uninstalled it as it kept freezing and I would have to reboot), I loaded Palm Vx upgrade and I loaded new drivers for my UMAX scanner. We also had thunderstorms after I moved here; but I had it plugged into a good surge protector. :(

I did a system restore (per Sony) to an earlier point, and then a complete system restore; but I am still having the problem. I don't get any error message; just a complete shut off (power off and everything..) SO, I don't know which of these items screwed me up; but thinking it's either one of the following:

hard drive failure?
power supply failure?
motherboard failure?

Of course, I called Sony (they work in India :D ) and then was escalated here in FL and they wanted me to send it from FL to CA as there is no authorized service center here; and then they thought a new hard drive would be $400 or motherboard $900.. and at that point I might as well invest in a new one. This is 14 months old.

WOULD LOVE TO HAVE HELP! The techs here are $80 an hour and told me that it would take at least 2 to diagnose. I have installed new hard drives before; and can do that if that is needed. But, if it's a power supply or motherboard; would have to hire one of you!!

Thanks for the help! :)
 

dai

Joined
Mar 6, 2003
Messages
11,198
check the usual things first
loose cable connections
reseat the cards
overheating and voltages
if you have or can borrow a p/s to swap over easier than fitting a h/d so you have nothing to worry about
run the h/d diognostic program from the manufacturer
 
Joined
Apr 7, 2004
Messages
4
I had the same problem and it turned out to be a faulty power supply (brand new).
If you can try another one they are really not that hard to swap out.
 
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