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Computer slow after power supply replacement...

Discussion in 'Windows XP' started by neduarte, Dec 4, 2009.

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  1. neduarte

    neduarte Thread Starter

    Joined:
    Dec 20, 2004
    Messages:
    98
    Oh those Best Buy geeks...
    My parent's pc died on them and they took it to get serviced...3 weeks later, it came back with a new power supply, but the computer is awfully, awfully slow (it takes 10 minutes from.startup to load internet explorer). Factory reset has done nothing...did they touch something they shouldn't have?

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  2. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    You would have to ask them for a list of that which they did.

    What brand, model, model # PC, or same information for the motherboard?

    Computer specs would be helpful.

    Which ;power supply was it: brand, model, model #, wattage? Same for now?

    If you aren't happy, take it back & have them install a new power supply and politely insist that they demonstrate it to you before you accept it back.

    Start the computer, note time from start to desktop appearance or log in screen appearance.

    Start the computer in safe mode & do the same.

    To start in safe mode, start > run
    type: msconfig
    OK
    boot.ini tab
    put a check in "safe book"
    OK
    exit without restarting
    Shut down.
    Turn on.

    Post your time logs here.

    See #17 at http://forums.techguy.org/windows-xp/882028-my-update-problem-2.html for an example.

    RF123
     
  3. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    Could be something loose inside.

    They might not have used electrostatic precautions.

    Really difficult to say.

    RF123
     
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