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Computer Slow and Freezing

Discussion in 'Windows Vista' started by Huggy626, Jan 9, 2013.

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  1. Huggy626

    Huggy626 Thread Starter

    Jan 9, 2013
    Last night, my computer was working fine, pretty normal and fast, but I was doing some major research. I had two browsers up, with many tabs open (maybe about 10), had SAI (an art program) up working, and the Downloads folder. After about four hours, the computer started to slow, keeps non-responding, and freeze very badly, to a point where I was struggling to close the programs in order to save it. :( It did that for about 10 minutes before the screen turning black and there was some blue in it, as if it was supposed to show a blue screen. I restarted it up, shut it down, and then started it up again this morning, in hope it'd be faster, but no luck. The windows keep freezing (though I can move the mouse mostly still) and I keep getting Not Responding, and is currently doing a full scan, but I don't know what's going on yet. :( If anyone ask, I was just browsing web store and google, I didn't download any program. My computer's a Windows Vista (still not sure if 64 or 32 bit)

    Thank you!!
  2. captainron276


    Sep 11, 2010
    First Name:
    Hopefully you can run this small TSG info tool. Have you tried starting it in Safe mode?

    To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.

    Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.
  3. Huggy626

    Huggy626 Thread Starter

    Jan 9, 2013
    Tech Support Guy System Info Utility version
    OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
    Processor: AMD Athlon(tm) X2 Dual-Core QL-62, x64 Family 17 Model 3 Stepping 1
    Processor Count: 2
    RAM: 2813 Mb
    Graphics Card: ATI Radeon 3100 Graphics, 256 Mb
    Hard Drives: C: Total - 303742 MB, Free - 202694 MB;
    Motherboard: TOSHIBA, Portable PC
    Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

    I don't know much about computers, but it's a Toshiba- I think PSLC8U-03G01U. :confused:
  4. dai


    Mar 6, 2003
    are you using it on a hard flat surface

    check your temperatures

    check the air vents are clear of dust
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