Computer slow to respond to mouse clicks

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Emma12

Thread Starter
Joined
Mar 19, 2015
Messages
19
I have read your instructions to similar message dated 16 Apr. 2012. I downloaded HiJackThis, saved log and list of running programs. Naively, thought I could see/fix the problem but now need your help...please.
Old XP pc but still love it and would like to rejuvenate.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,098
Download and save the TSG System Information Utility (SysInfo.exe) file to the desktop.

After it's been downloaded and saved, double-click it to run it.

Information about your computer will appear.

Return here to your thread, then copy-and-paste the ENTIRE text here.

-------------------------------------------------------
 

Emma12

Thread Starter
Joined
Mar 19, 2015
Messages
19
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 7600 GT, 256 Mb
Hard Drives: C: Total - 476929 MB, Free - 127906 MB;
Motherboard: ASUSTeK Computer INC., P5W DH Deluxe
Antivirus: AVG Internet Security 2014, Updated: Yes, On-Demand Scanner: Enabled
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,098
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 7600 GT, 256 Mb
Hard Drives: C: Total - 476929 MB, Free - 127906 MB;
Motherboard: ASUSTeK Computer INC., P5W DH Deluxe
Antivirus: AVG Internet Security 2014, Updated: Yes, On-Demand Scanner: Enabled
The ASUS P5W DH Deluxe motherboard in your computer has 4 memory slots and supports up to 8 GB of RAM.

It appears to currently have 2 GB of RAM, so you should consider adding another 2 GB of RAM to it.

If it currently has 4 - 512 MB modules, you'll need to replace them with 4 - 1 GB modules.

If it currently has 2 - 1 GB modules, you'll need to add 1 GB modules to the 2 empty memory slots.

Windows XP will recognize and use only 3.25 - 3.50 GB of 4 GB, but it's still better than having 2 GB.

-------------------------------------------------------------

Let's see what's installed and auto-loading and if any obvious issues need to be addressed.

Go here and click the large green "Download" button to download and save HiJackThis 2.0.5 (HijackThis.exe) to your desktop.

After it's been downloaded and saved, close all open windows.

Double-click it and allow its main window to load.

Uncheck "Do not show this window when I start HiJackThis".

Click "Do a system scan and save a log file".

When the scan is finished in 30 - 60 seconds, a log file will appear.

Save that log file.

Return here to your thread, then copy-and-paste the ENTIRE log file here.

-------------------------------------------------------------

Are you using a PS/2 or USB or wireless mouse?

-------------------------------------------------------------
 

Emma12

Thread Starter
Joined
Mar 19, 2015
Messages
19
- I will look into Ram

- Mouse is usb

- Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 8:59:16 AM, on 19/03/2015
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

FIREFOX: 21.0 (en-US)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
c:\PROGRA~1\AVG\AVG2014\avgrsx.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\Program Files\IObit\Advanced SystemCare 8\ASCService.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\AVG\AVG2014\avgfws.exe
C:\Program Files\AVG\AVG2014\avgidsagent.exe
C:\Program Files\AVG\AVG2014\avgwdsvc.exe
C:\windows\Explorer.EXE
C:\windows\system32\CTsvcCDA.exe
C:\windows\System32\svchost.exe
C:\Program Files\IObit\Smart Defrag 3\SmartDefrag.exe
C:\Program Files\IObit\Advanced SystemCare 8\Monitor.exe
C:\windows\System32\svchost.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Google\Update\1.3.26.9\GoogleCrashHandler.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\AVG\AVG2014\avgnsx.exe
C:\Program Files\AVG\AVG2014\avgemcx.exe
C:\Program Files\BUFFALO\NASNAVI\nassvc.exe
C:\Program Files\IObit\Advanced SystemCare 8\AutoSweep.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\windows\system32\svchost.exe
C:\Program Files\AVG\AVG2014\avgui.exe
C:\windows\system32\RunDLL32.exe
C:\windows\system32\ctfmon.exe
C:\Documents and Settings\Owner\Local

Settings\Apps\2.0\1HAQLK9J.42Z\D2RPT4QR.H1N\dell..tion_e30b47f5d4a30e9e_0005.000c_1df9a48

98fae00de\DellSystemDetect.exe
C:\windows\system32\rundll32.exe
C:\Program Files\BUFFALO\NASNAVI\NasNavi.exe
C:\Program Files\BUFFALO\NASNAVI\nassche.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\wscntfy.exe
C:\Program Files\IObit\IObit Uninstaller\UninstallMonitor.exe
C:\windows\system32\SearchProtocolHost.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\windows\system32\wuauclt.exe
C:\windows\Explorer.EXE
C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news1130.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized

for Bing and MSN
O2 - BHO: ExplorerWnd Helper - {10921475-03CE-4E04-90CE-E2E7EF20C814} - C:\Program

Files\IObit\IObit Uninstaller\UninstallExplorer32.dll
O2 - BHO: Do Not Track Me - {6E45F3E8-2683-4824-A6BE-08108022FB36} - C:\Program

Files\DoNotTrackPlus\IE\DNTPAddon.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -

C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program

Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} -

C:\Program Files\Google\GoogleToolbarNotifier\5.10.11023.1534\swg.dll
O2 - BHO: Advanced SystemCare Surfing Protection -

{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} -

C:\PROGRA~1\IObit\SURFIN~1\BROWER~1\ASCPLU~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} -

C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program

Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program

Files\TechSmith\Snagit 10\SnagitIEAddin.dll
O3 - Toolbar: ExplorerWnd Helper - {10921475-03CE-4E04-90CE-E2E7EF20C814} - C:\Program

Files\IObit\IObit Uninstaller\UninstallExplorer32.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program

Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSystemDetect] C:\Documents and Settings\Owner\Local

Settings\Apps\2.0\1HAQLK9J.42Z\D2RPT4QR.H1N\dell..tion_e30b47f5d4a30e9e_0005.000c_1df9a48

98fae00de\DellSystemDetect.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting]

"C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting]

"C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: BUFFALO NAS Navigator2.lnk = C:\Program Files\BUFFALO\NASNAVI\NasNavi.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver -

res://C:\windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Locate Spot on Map by GPS - C:\Program Files\Opanda\IExif

2.3\IExifMap.htm
O8 - Extra context menu item: View Exif/GPS/IPTC with IExif - C:\Program Files\Opanda\IExif

2.3\IExifCom.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Do Not Track Me (c) Abine - {6E45F3E8-2683-4824-A6BE-08108022FB36} -

C:\Program Files\DoNotTrackPlus\IE\DNTPAddon.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.2020technologies.com
O15 - Trusted Zone: http://www.decorpad.com
O15 - Trusted Zone: *.dell.com
O15 - Trusted Zone: http://*.ikea.com
O15 - Trusted Zone: http://www.ikeahackers.net
O15 - Trusted Zone: http://*.scotts.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) -

http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {1ABA5FAC-1417-422B-BA82-45C35E2C908B} (20-20 3D Viewer for IKEA) -

http://kitchenplanner.ikea.com/CA/Core/Player/2020PlayerAX_IKEA_Win32.cab
O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} -

http://kitchenplanner.ikea.com/CA/Core/Player/2020PlayerAX_Win32.cab
O16 - DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} (Bitdefender QuickScan Control) -

http://quickscan.bitdefender.com/qsax/qsax.cab
O16 - DPF: {63F5866B-A7C5-40B4-9A89-0CCA99726C8D} -

https://secure.logmeinrescue.com/Customer/x86/RescueDownloader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?13

59310627359
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} -

http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support

Package 2) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -

http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E705A591-DA3C-4228-B0D5-A356DBA42FBF} (Creative Software AutoUpdate 2) -

http://ccfiles.creative.com/Web/softwareupdate/su2/ocx/20015/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support

Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/130321/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E99F1833-7F85-44A4-A21F-8BF8C46F25BE}:

NameServer = 8.8.8.8,8.8.4.4
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program

Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: intu-tt2010 - {97A0575E-2309-4E75-8509-B1F9390C4DE7} - C:\Program

Files\TurboTax 2010\ic2010pp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL acaptuser32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} -

C:\windows\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon -

{8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\windows\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems

Incorporated - C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Advanced SystemCare Service 8 (AdvancedSystemCareService8) - IObit -

C:\Program Files\IObit\Advanced SystemCare 8\ASCService.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program

Files\AVG\AVG2014\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program

Files\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program

Files\AVG\AVG2014\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

C:\windows\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Flexera Software, Inc. - C:\Program Files\Common

Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) -

Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program

Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program

Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown

owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program

Files\Java\jre7\bin\jqs.exe
O23 - Service: LiveUpdate (LiveUpdateSvc) - IObit - C:\Program

Files\IObit\LiveUpdate\LiveUpdate.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes

Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes

Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation -

C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NAS PM Service (NasPmService) - BUFFALO INC. - C:\Program

Files\BUFFALO\NASNAVI\nassvc.exe
O23 - Service: Symantec Ghost Database Service Wrapper (NGDBSERV) - Symantec Corporation -

C:\Program Files\Symantec\Ghost\bin\dbserv.exe
O23 - Service: Symantec Ghost Configuration Server (NGSERVER) - Symantec Corporation -

C:\Program Files\Symantec\Ghost\ngserver.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton

Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -

C:\windows\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation -

C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home

9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home

9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program

Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio

Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program

Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

--
End of file - 13712 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,098
Your HiJackThis log is too broken up to read properly.

Open Notepad, then make sure Format - Word Wrap is checked, then close Notepad.

Do another scan and then submit a new log.

-----------------------------------------------------------

You need to get rid of IObit Advanced SystemCare 8 and any other "cleaner/booster/optimizer/tuneup" type programs you're using.

They can damage the Windows operating system and cause all kind of issues.

----------------------------------------------------------

Open the Mouse applet in the Control Panel so you can view its properties.

You may need to adjust or change some of the settings there.

----------------------------------------------------------
 

Emma12

Thread Starter
Joined
Mar 19, 2015
Messages
19
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:20:29 AM, on 19/03/2015
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

FIREFOX: 21.0 (en-US)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
c:\PROGRA~1\AVG\AVG2014\avgrsx.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\Program Files\IObit\Advanced SystemCare 8\ASCService.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\AVG\AVG2014\avgfws.exe
C:\Program Files\AVG\AVG2014\avgidsagent.exe
C:\Program Files\AVG\AVG2014\avgwdsvc.exe
C:\windows\Explorer.EXE
C:\windows\system32\CTsvcCDA.exe
C:\windows\System32\svchost.exe
C:\Program Files\IObit\Smart Defrag 3\SmartDefrag.exe
C:\Program Files\IObit\Advanced SystemCare 8\Monitor.exe
C:\windows\System32\svchost.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Google\Update\1.3.26.9\GoogleCrashHandler.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\AVG\AVG2014\avgnsx.exe
C:\Program Files\AVG\AVG2014\avgemcx.exe
C:\Program Files\BUFFALO\NASNAVI\nassvc.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\windows\system32\svchost.exe
C:\Program Files\AVG\AVG2014\avgui.exe
C:\windows\system32\RunDLL32.exe
C:\windows\system32\ctfmon.exe
C:\windows\system32\rundll32.exe
C:\Program Files\BUFFALO\NASNAVI\NasNavi.exe
C:\Program Files\BUFFALO\NASNAVI\nassche.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\wscntfy.exe
C:\Program Files\IObit\IObit Uninstaller\UninstallMonitor.exe
C:\windows\system32\SearchProtocolHost.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\windows\Explorer.EXE
C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe
C:\windows\system32\notepad.exe
C:\Program Files\IObit\Advanced SystemCare 8\ASCTray.exe
C:\Program Files\Outlook Express\msimn.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news1130.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
O2 - BHO: ExplorerWnd Helper - {10921475-03CE-4E04-90CE-E2E7EF20C814} - C:\Program Files\IObit\IObit Uninstaller\UninstallExplorer32.dll
O2 - BHO: Do Not Track Me - {6E45F3E8-2683-4824-A6BE-08108022FB36} - C:\Program Files\DoNotTrackPlus\IE\DNTPAddon.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.10.11023.1534\swg.dll
O2 - BHO: Advanced SystemCare Surfing Protection - {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\PROGRA~1\IObit\SURFIN~1\BROWER~1\ASCPLU~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 10\SnagitIEAddin.dll
O3 - Toolbar: ExplorerWnd Helper - {10921475-03CE-4E04-90CE-E2E7EF20C814} - C:\Program Files\IObit\IObit Uninstaller\UninstallExplorer32.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSystemDetect] C:\Documents and Settings\Owner\Local Settings\Apps\2.0\1HAQLK9J.42Z\D2RPT4QR.H1N\dell..tion_e30b47f5d4a30e9e_0005.000c_1df9a4898fae00de\DellSystemDetect.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: BUFFALO NAS Navigator2.lnk = C:\Program Files\BUFFALO\NASNAVI\NasNavi.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Locate Spot on Map by GPS - C:\Program Files\Opanda\IExif 2.3\IExifMap.htm
O8 - Extra context menu item: View Exif/GPS/IPTC with IExif - C:\Program Files\Opanda\IExif 2.3\IExifCom.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Do Not Track Me (c) Abine - {6E45F3E8-2683-4824-A6BE-08108022FB36} - C:\Program Files\DoNotTrackPlus\IE\DNTPAddon.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.2020technologies.com
O15 - Trusted Zone: http://www.decorpad.com
O15 - Trusted Zone: *.dell.com
O15 - Trusted Zone: http://*.ikea.com
O15 - Trusted Zone: http://www.ikeahackers.net
O15 - Trusted Zone: http://*.scotts.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {1ABA5FAC-1417-422B-BA82-45C35E2C908B} (20-20 3D Viewer for IKEA) - http://kitchenplanner.ikea.com/CA/Core/Player/2020PlayerAX_IKEA_Win32.cab
O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} - http://kitchenplanner.ikea.com/CA/Core/Player/2020PlayerAX_Win32.cab
O16 - DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} (Bitdefender QuickScan Control) - http://quickscan.bitdefender.com/qsax/qsax.cab
O16 - DPF: {63F5866B-A7C5-40B4-9A89-0CCA99726C8D} - https://secure.logmeinrescue.com/Customer/x86/RescueDownloader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1359310627359
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E705A591-DA3C-4228-B0D5-A356DBA42FBF} (Creative Software AutoUpdate 2) - http://ccfiles.creative.com/Web/softwareupdate/su2/ocx/20015/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/130321/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E99F1833-7F85-44A4-A21F-8BF8C46F25BE}: NameServer = 8.8.8.8,8.8.4.4
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: intu-tt2010 - {97A0575E-2309-4E75-8509-B1F9390C4DE7} - C:\Program Files\TurboTax 2010\ic2010pp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL acaptuser32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\windows\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\windows\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Advanced SystemCare Service 8 (AdvancedSystemCareService8) - IObit - C:\Program Files\IObit\Advanced SystemCare 8\ASCService.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\windows\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: LiveUpdate (LiveUpdateSvc) - IObit - C:\Program Files\IObit\LiveUpdate\LiveUpdate.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NAS PM Service (NasPmService) - BUFFALO INC. - C:\Program Files\BUFFALO\NASNAVI\nassvc.exe
O23 - Service: Symantec Ghost Database Service Wrapper (NGDBSERV) - Symantec Corporation - C:\Program Files\Symantec\Ghost\bin\dbserv.exe
O23 - Service: Symantec Ghost Configuration Server (NGSERVER) - Symantec Corporation - C:\Program Files\Symantec\Ghost\ngserver.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\windows\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

--
End of file - 13596 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,098
Click Start, then type SERVICES.MSC in the search or run box, then press the Enter key.

When the "Services" window appears, expand it so you can see the list more clearly.

Double-click each of these entries, one at a time, to open its properties window:

Adobe Flash Player Update Service

Advanced SystemCare Service 8

Creative Service for CDROM Access

FLEXnet Licensing Service

Google Update Service

Google Update Service

Google Software Updater

InstallDriver Table Manager

Java Quick Starter

LiveShare P2P Server 9

LiveUpdate

MBAMScheduler

MBAMService

Mozilla Maintenance Service

NMSAccess

NVIDIA Driver Helper Service

NVIDIA Update Service Daemon

Roxio UPnP Renderer 9

Roxio Upnp Server 9

RoxMediaDB9

Roxio Hard Drive Watcher


Change "Startup Type" in each one to Manual, then click Apply - OK.

After you're all done, close the "Services" window, then restart the computer.

------------------------------------------------------

After the computer completely settles down from the restart, do the following:

Click Start, then type MSCONFIG in the search or run box, then press the Enter key.

When the small "System Configuration Utility" window appears, click the "Startup" tab.

Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

Submit those names here in a vertical list.

Make sure to spell them EXACTLY as you see them there.

------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,098
We've got a lot of work to do, so this may take 2 - 3 days or longer.

I'm usually here 1 - 2 times a day for 2 - 3 hours, so be patient if I don't reply back as quickly as you would like me to.

---------------------------------------------------------

Are you using the free or paid version of Malwarebytes Anti-Malware?

Excluding the monitor, keyboard, mouse, speakers, etc., what optional devices do you connect to and use with this desktop?

----------------------------------------------------------
 

Emma12

Thread Starter
Joined
Mar 19, 2015
Messages
19
- About 50% were already manual. Adjusted the rest.

- BJMyPrt
- avgui
- AdobeARM
- RunDLL32
- NvCpl
- nwiz
- ctfmon
- BUFFALO NAS Navigator 2
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,098
Uncheck these startup entries, then click Apply - OK/Close - Restart.

AdobeARM

RunDLL32

NvCpl

nwiz

ctfmon


When the small "System Configuration Utility" appears during restart, ignore its message.

Put a checkmark in the box in the lower left of that window BEFORE you click OK to close it.

------------------------------------------------------------

You haven't answered the 2 questions in my last reply.

Have you adjusted the mouse settings, and did it help?

------------------------------------------------------------
 

Emma12

Thread Starter
Joined
Mar 19, 2015
Messages
19
Startup change completed.

"Paid" malwarebytes
Mouse, Keyboard and monitor attached. Nas connected to router
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,098
"Paid" malwarebytes
If you have the paid version and not the free version of MBAM, change the "Startup Type" to these service entries back to Automatic:

MBAMScheduler

MBAMService


These service entries need to auto-load only with the paid version.

Mouse, Keyboard and monitor attached. Nas connected to router
Your startup/services lists shows you have a Canon and/or Epson printer connected to and in use with that computer.

If those printers no longer exist, you should uninstall the software and driver for them.

---------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,098
Let's see what's currently installed in that computer that may need to be uninstalled, updated, added, or replaced.

Start HiJackThis, but don't run a scan.

Click on the "Open The Misc Tools Section" button.

Click on the "Open Uninstall Manager" button.

Click on the "Save List" button.

Save the "uninstall_list.txt" file somewhere.

It'll then open in Notepad.

Return here to your thread, then copy-and-paste the ENTIRE file here.

----------------------------------------------------------
 

Emma12

Thread Starter
Joined
Mar 19, 2015
Messages
19
µTorrent
7-Data Recovery Suite version 3.2.0
ABBYY FineReader 6.0 Sprint
ABC Amber BlackBerry Editor
ABC Amber DBX Converter
ABC Amber Outlook Converter
Adobe Acrobat 9 Pro Extended - English, Français, Deutsch
Adobe Acrobat 9 Pro Extended - English, Français, Deutsch
Adobe Acrobat 9.5.5 - CPSID_83708
Adobe AIR
Adobe AIR
Adobe Community Help
Adobe Community Help
Adobe Content Viewer
Adobe Content Viewer
Adobe Flash Player 15 ActiveX
Adobe Flash Player 16 NPAPI
Adobe Media Player
Adobe Media Player
Adobe Photoshop Lightroom 3.5
Adobe Reader XI (11.0.07)
Advanced Office Repair v1.6
Advanced Outlook Express Recovery v2.0
Apple Application Support
Apple Software Update
ASUS WiFi-AP Solo
Auslogics BoostSpeed
AVG 2014
AVG 2014
AVG 2014
BlackBerry Desktop Software 4.3
BlackBerry Desktop Software 4.3
BUFFALO LinkStation(LS-XL Series) Setup Guide
BUFFALO NAS Navigator2
Canon Inkjet Printer Driver Add-On Module
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon iP4800 series Printer Driver
Canon My Printer
Canon Solution Menu EX
CCleaner
CDBurnerXP
Convert Audio Free FLAC to MP3 version 1.0
ConvertXtoDVD 4.1.8.344
Creative Audio Console
Creative MediaSource 5
Creative Software AutoUpdate
Creative WaveStudio 7
Defraggler
Delete Duplicates for Outlook Express and Windows Mail 4.5
Disk Space Fan 4 (4.1.2.102)
Do Not Track Me Add-on 2.2.8.122
Driver Booster 2.1
Duplicate File Remover
Duplicate Finder
DynaSCAPE Professional
Easy Duplicate Finder v. 1.4.3.0
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Event Manager
EPSON Perfection V500 Photo Scanner Driver Update
EPSON Perfection V500P User's Guide
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
FeedReader
Foxit PDF Editor
Free YouTube Downloader 4.0.283
GenuTax Standard
Glary Undelete 1.8.0.468
Google Desktop
Google Earth
Google SketchUp Pro 8
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
IObit Uninstaller
Iomega Encryption
IrfanView (remove only)
iView MediaPro3
Java 7 Update 60
Java Web Start
Karen's Directory Printer
K-Lite Codec Pack 7.0.0 (Standard)
Linksys Powerline AV Utility
Logitech MouseWare 9.42 .1
Macrium Reflect Free Edition
Macrium Reflect Free Edition
Magic Berry
Magic ISO Maker v5.4 (build 0239)
Malwarebytes Anti-Malware version 2.0.4.1028
Marvell Miniport Driver
MediaMonkey 4.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Extended
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Color Control Panel Applet for Windows XP
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word Viewer 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
Mozilla Firefox 21.0 (x86 en-US)
Mozilla Maintenance Service
Mp3tag v2.65a
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser
MusicBrainz Picard
neroxml
Norton Ghost
NVIDIA Graphics Driver 307.83
NVIDIA nView 136.53
NVIDIA nView Desktop Manager
NVIDIA Update 1.10.8
Opanda IExif 2.3
Opanda PowerExif 1.2 Professional Trial
Open Freely
Picasa 3
PicturesToExeDeluxe
QuickTime 7
RawShooter essentials 2006
REALTEK Wireless LAN Driver and Utility
Recover My Email
RemoteComms External Disk Access
Roxio Media Manager
Samsung Kies
Samsung Kies
SAMSUNG USB Driver for Mobile Phones
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596666) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB923789)
SharePort Utility
Smart Defrag 3
Snagit 10.0.2
Spell Checker For OE 2.1
Staples Easy Print
Sun ODF Plugin for Microsoft Office 3.1
Symantec Ghost Console and Standard Tools
TurboTax 2010
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687400) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB2447568)
Vibosoft Card Data Recovery version 5.0.0.1
Visual Build Professional 7.5
Visual Studio 2012 x86 Redistributables
VSO ConvertXToDVD
Windows Imaging Component
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
WinZip 14.5
YTD Video Downloader 4.6
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top