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computer slower

Discussion in 'Windows 7' started by sflabrkr, Jan 5, 2011.

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  1. sflabrkr

    sflabrkr Thread Starter

    Joined:
    Jan 5, 2011
    Messages:
    4
    My computer has been slowing down, and I'd like to know what processes and start-up items I can remove.
    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows 7 Home Premium , 64 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 4063 Mb
    Graphics Card: ATI Mobility Radeon HD 4650 , 1024 Mb
    Hard Drives: C: Total - 461434 MB, Free - 129061 MB; D: Total - 15303 MB, Free - 2520 MB; F: Total - 142385 MB, Free - 27269 MB;
    Motherboard: Hewlett-Packard, 3624, 18.50, CNF9482DKM
    Antivirus: Norton 360, Updated and Enabled

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 9:12:43 AM, on 1/5/2011
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16700)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
    C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe
    c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
    C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Sonne DVD Burner\sdb.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
    C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe
    C:\Program Files (x86)\Java\jre6\bin\javaw.exe
    C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
    C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\plugin-container.exe
    C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
    C:\Program Files (x86)\Microsoft Streets & Trips 2010\StreetsOlkShim.exe
    C:\temp1\window 7\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fancast.com/tv-listings
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - (no file)
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\IPSBHO.DLL
    O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\coIEPlg.dll
    O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Sonne DVD Burner\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKCU\..\Run: [TivoTransfer] C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
    O4 - HKCU\..\Run: [TivoNotify] C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe /service /registry /auto:TivoNotify
    O4 - HKCU\..\Run: [TranscodingService] C:\Program Files (x86)\TiVo\Desktop\Plus\\TranscodingService.exe
    O4 - HKCU\..\Run: [TivoServer] C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe /service /registry /auto:TivoServer
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Download all links with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEGetAll.htm
    O8 - Extra context menu item: Download FLV video content with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEGetVL.htm
    O8 - Extra context menu item: Download with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEExt.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: TaskBar - {320AF880-6646-11D3-ABEE-C5DBF3571F51} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html
    O9 - Extra 'Tools' menuitem: RoboForm TaskBar Icon - {320AF880-6646-11D3-ABEE-C5DBF3571F51} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O15 - Trusted Zone: http://sef.mlxchange.com
    O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://sef.mlxchange.com/5.1.01.8123/Control/IRCSharc.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{61AC76DD-3C36-4A3F-B3BD-CEA72EC0888D}: NameServer = 8.8.8.8,4.4.4.4
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6A56A7C6-AA7F-4417-9218-2778B0C1C765}: NameServer = 208.67.222.222,208.67.220.220
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: BOT4Service - Unknown owner - C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe
    O23 - Service: @%systemroot%\system32\CISVC.EXE,-1 (CISVC) - Unknown owner - C:\Windows\system32\CISVC.EXE (file missing)
    O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: RoxMediaDB13 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe
    O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 17148 bytes

    DDS (Ver_10-12-12.02) - NTFS_AMD64
    Run by Valued Customer at 9:18:38.85 on Wed 01/05/2011
    Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4063.252 [GMT -5:00]

    AV: Norton 360 *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Norton 360 *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
    FW: Norton 360 *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

    ============== Running Processes ===============

    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\Hpservice.exe
    C:\Windows\system32\atieclxx.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\LSI SoftModem\agr64svc.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\CISVC.EXE
    C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
    C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
    C:\Windows\System32\alg.exe
    c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
    C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Sonne DVD Burner\sdb.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe
    C:\Program Files (x86)\Java\jre6\bin\javaw.exe
    C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
    C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\taskmgr.exe
    C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
    C:\Program Files (x86)\Microsoft Streets & Trips 2010\StreetsOlkShim.exe
    C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
    C:\Windows\SysWOW64\NOTEPAD.EXE
    C:\Windows\system32\SearchFilterHost.exe
    C:\temp1\window 7\dds.scr
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.fancast.com/tv-listings
    uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
    mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
    uInternet Settings,ProxyOverride = *.local
    mWinlogon: Userinit=C:\Windows\system32\userinit.exe
    BHO: {0055C089-8582-441B-A0BF-17B458C2A3A8} - No File
    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\IPSBHO.DLL
    BHO: RoboForm BHO: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
    BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\coIEPlg.dll
    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [AdobeBridge]
    uRun: [TivoTransfer] C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
    uRun: [TivoNotify] C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe /service /registry /auto:TivoNotify
    uRun: [TranscodingService] C:\Program Files (x86)\TiVo\Desktop\Plus\\TranscodingService.exe
    uRun: [TivoServer] C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe /service /registry /auto:TivoServer
    mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun: [TkBellExe] "C:\Program Files (x86)\Sonne DVD Burner\Real\Update_OB\realsched.exe" -osboot
    mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
    mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
    mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
    mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    uPolicies-explorer: HideClock = 0 (0x0)
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    dPolicies-explorer: HideClock = 0 (0x0)
    IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    IE: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    IE: Download all links with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEGetAll.htm
    IE: Download FLV video content with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEGetVL.htm
    IE: Download with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEExt.htm
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
    IE: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    IE: RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    IE: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
    IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    IE: {320AF880-6646-11D3-ABEE-C5DBF3571F51} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html
    IE: {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    Trusted Zone: google.com\www
    Trusted Zone: intuit.com\ttlc
    Trusted Zone: mlxchange.com\sef
    DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} - hxxp://sef.mlxchange.com/5.1.01.8123/Control/IRCSharc.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
    TCP: {61AC76DD-3C36-4A3F-B3BD-CEA72EC0888D} = 8.8.8.8,4.4.4.4
    TCP: {6A56A7C6-AA7F-4417-9218-2778B0C1C765} = 208.67.222.222,208.67.220.220
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: g7ps - {9EACF0FB-4FC7-436E-989B-3197142AD979} - C:\Program Files (x86)\Common Files\G7PS\Shared Files\G7PSDLL\G7PS.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    TB-X64: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
    TB-X64: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
    TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    mRun-x64: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
    mRun-x64: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL

    ================= FIREFOX ===================

    FF - ProfilePath - C:\Users\VALUED~1\AppData\Roaming\Mozilla\Firefox\Profiles\jrsdno1m.default\
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll
    FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll
    FF - component: C:\Program Files (x86)\Siber Systems\AI RoboForm\Firefox\components\rfproxy_31.dll
    FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn\components\coFFPlgn.dll
    FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\components\IPSFFPl.dll
    FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
    FF - plugin: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\plugins\nphpclipbook.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Sonne DVD Burner\Real\browser\plugins\nppl3260.dll
    FF - plugin: C:\Program Files (x86)\Sonne DVD Burner\Real\browser\plugins\nprpjplug.dll
    FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
    FF - plugin: C:\Users\Valued Customer\AppData\Roaming\Move Networks\plugins\npqmp071706000001.dll
    FF - plugin: C:\Users\Valued Customer\AppData\Roaming\Mozilla\Firefox\Profiles\jrsdno1m.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
    FF - Ext: Flagfox: {1018e4d6-728f-4b20-ad56-37578a4de76b} - %profile%\extensions\{1018e4d6-728f-4b20-ad56-37578a4de76b}
    FF - Ext: FlashGot: {19503e42-ca3c-4c27-b1e2-9cdb2170ee34} - %profile%\extensions\{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
    FF - Ext: Garmin Communicator: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E} - %profile%\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
    FF - Ext: Quick Translator: {5C655500-E712-41e7-9349-CE462F844B19} - %profile%\extensions\{5C655500-E712-41e7-9349-CE462F844B19}
    FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
    FF - Ext: HP Smart Web Printing: [email protected] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
    FF - Ext: AI Roboform Toolbar for Firefox: {22119944-ED35-4ab1-910B-E619EA06A115} - C:\Program Files (x86)\Siber Systems\AI RoboForm\Firefox
    FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn
    FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn
    FF - Ext: Move Media Player: [email protected] - C:\Users\Valued Customer\AppData\Roaming\Move Networks

    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.homepage.dontask - true
    ============= SERVICES / DRIVERS ===============

    R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-7-6 55856]
    R0 Sahdad64;HDD Filter Driver;C:\Windows\System32\drivers\Sahdad64.sys [2010-7-6 27120]
    R0 Saibad64;Volume Filter Driver;C:\Windows\System32\drivers\Saibad64.sys [2010-7-6 19952]
    R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0403000.005\symds64.sys [2011-1-3 433200]
    R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0403000.005\symefa64.sys [2011-1-3 221232]
    R1 archlp;archlp;C:\Windows\System32\drivers\archlp.sys [2010-10-23 142848]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20101123.003\BHDrvx64.sys [2010-11-23 953904]
    R1 ccHP;Symantec Hash Provider;C:\Windows\System32\drivers\N360x64\0403000.005\cchpx64.sys [2011-1-3 615040]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20101231.001\IDSviA64.sys [2011-1-2 476792]
    R1 SaibVdAd64;Virtual Disk Driver;C:\Windows\System32\drivers\SaibVdAd64.sys [2010-7-6 27632]
    R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0403000.005\ironx64.sys [2011-1-3 150064]
    R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\System32\drivers\N360x64\0403000.005\symtdiv.sys [2011-1-3 451120]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
    R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/10/30 09:02:01];C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2009-10-30 146928]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2009-7-2 203264]
    R2 BOT4Service;BOT4Service;C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe [2010-8-30 39408]
    R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2010-7-16 30520]
    R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\ccsvchst.exe [2011-1-3 126392]
    R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-8-9 227896]
    R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2009-6-29 70656]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-1-2 132656]
    R3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2009-7-20 140712]
    R3 NETwNs64;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETwNs64.sys [2010-10-31 8153088]
    R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    R3 pnetmdm;PdaNet Modem;C:\Windows\System32\drivers\pnetmdm64.sys [2010-4-1 17920]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-12-9 406632]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-13 17920]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-30 136176]
    S3 cpudrv64;cpudrv64;C:\Program Files (x86)\SystemRequirementsLab\cpudrv64.sys [2009-12-18 17864]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 30969208]
    S3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-6-13 7680512]
    S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw5v64.sys [2009-10-30 5435904]
    S3 RoxMediaDB13;RoxMediaDB13;C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe [2010-7-16 1099248]
    S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
    S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
    S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
    S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-2 1255736]
    S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
    S4 .1256921555;1256921555;C:\Program Files (x86)\1256921555\Valued Customer1256921555L.exe --> C:\Program Files (x86)\1256921555\Valued Customer1256921555L.exe [?]
    S4 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [2009-3-2 89600]
    S4 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2009-6-23 127352]
    S4 TivoBeacon2;TiVo Beacon Service;C:\Program Files (x86)\TiVo\Desktop\TiVoBeacon.exe [2010-8-24 1104656]

    =============== Created Last 30 ================

    2011-01-04 01:32:53 -------- d-----w- C:\Users\VALUED~1\AppData\Local\Real
    2011-01-04 01:32:50 84480 ----a-w- C:\Windows\SysWow64\ff_vfw.dll
    2011-01-04 01:32:50 60273 ----a-w- C:\Windows\SysWow64\pthreadGC2.dll
    2011-01-04 01:32:35 -------- d-----w- C:\Program Files (x86)\Common Files\Sonne DVD Burner
    2011-01-04 01:32:32 626688 ----a-w- C:\Windows\SysWow64\msvcr80.dll
    2011-01-04 01:32:32 1171456 ----a-w- C:\Windows\SysWow64\msvcr80d.dll
    2011-01-04 01:32:32 -------- d-----w- C:\Program Files (x86)\Sonne DVD Burner
    2011-01-03 19:34:08 -------- d-----w- C:\temp_dvd
    2011-01-03 19:33:21 -------- d-----w- C:\Program Files (x86)\DVD-Cloner Platinum
    2011-01-03 12:32:53 615040 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\cchpx64.sys
    2011-01-03 12:32:53 505392 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\srtsp64.sys
    2011-01-03 12:32:53 451120 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\symtdiv.sys
    2011-01-03 12:32:53 433200 ----a-r- C:\Windows\System32\drivers\N360x64\0403000.005\symds64.sys
    2011-01-03 12:32:53 32304 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\srtspx64.sys
    2011-01-03 12:32:53 221232 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\symefa64.sys
    2011-01-03 12:32:53 150064 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\ironx64.sys
    2011-01-03 12:32:33 -------- d-----w- C:\Windows\System32\drivers\N360x64\0403000.005
    2011-01-03 00:25:04 -------- d-----w- C:\Program Files (x86)\RAR Password Cracker
    2011-01-02 22:52:50 -------- d-----w- C:\Program Files (x86)\RAR Password Unlocker
    2011-01-02 01:08:05 34152 ----a-r- C:\Windows\System32\drivers\GEARAspiWDM.sys
    2011-01-02 01:08:03 173104 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
    2011-01-02 01:07:49 -------- d-----w- C:\Program Files\Symantec
    2011-01-02 01:07:49 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
    2011-01-02 01:06:56 -------- d-----w- C:\Windows\System32\drivers\N360x64
    2011-01-02 01:06:44 -------- d-----w- C:\Program Files (x86)\NortonInstaller
    2010-12-23 02:21:59 -------- d-----w- C:\Program Files (x86)\realflightg4
    2010-12-22 13:00:39 -------- d-----w- C:\Program Files (x86)\RealFlightG5
    2010-12-22 13:00:35 -------- d-----w- C:\Program Files (x86)\Common Files\KnifeEdge
    2010-12-19 14:33:40 -------- d-----w- C:\Users\VALUED~1\AppData\Local\Mozilla Firefox
    2010-12-16 01:57:19 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
    2010-12-16 01:57:19 2048 ----a-w- C:\Windows\System32\tzres.dll
    2010-12-16 01:57:04 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll
    2010-12-16 01:57:04 496128 ----a-w- C:\Windows\SysWow64\taskschd.dll
    2010-12-16 01:57:04 473600 ----a-w- C:\Windows\System32\taskcomp.dll
    2010-12-16 01:57:04 464384 ----a-w- C:\Windows\System32\taskeng.exe
    2010-12-16 01:57:04 305152 ----a-w- C:\Windows\SysWow64\taskcomp.dll
    2010-12-16 01:57:04 285696 ----a-w- C:\Windows\System32\schtasks.exe
    2010-12-16 01:57:04 192000 ----a-w- C:\Windows\SysWow64\taskeng.exe
    2010-12-16 01:57:04 179712 ----a-w- C:\Windows\SysWow64\schtasks.exe
    2010-12-16 01:57:04 1169408 ----a-w- C:\Windows\System32\taskschd.dll
    2010-12-16 01:57:04 1114624 ----a-w- C:\Windows\System32\schedsvc.dll
    2010-12-09 18:09:15 74272 ----a-w- C:\Windows\System32\RtNicProp64.dll
    2010-12-09 18:09:15 406632 ----a-w- C:\Windows\System32\drivers\Rt64win7.sys
    2010-12-09 18:07:51 -------- d-----w- C:\Program Files (x86)\Intel Desktop Board
    2010-12-09 17:21:56 -------- d-----w- C:\Program Files (x86)\SystemRequirementsLab
    2010-12-07 03:32:33 -------- d-----w- C:\Program Files (x86)\cGPSmapper

    ==================== Find3M ====================

    2010-11-29 22:38:30 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
    2010-11-29 22:38:30 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
    2010-11-21 22:55:14 95 ----a-w- C:\Windows\System32\addtyp.reg
    2010-11-12 23:53:06 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
    2010-11-04 06:35:53 1194496 ----a-w- C:\Windows\System32\wininet.dll
    2010-11-04 06:31:34 57856 ----a-w- C:\Windows\System32\licmgr10.dll
    2010-11-04 05:52:17 978944 ----a-w- C:\Windows\SysWow64\wininet.dll
    2010-11-04 05:48:36 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
    2010-11-04 05:16:14 482816 ----a-w- C:\Windows\System32\html.iec
    2010-11-04 04:41:26 386048 ----a-w- C:\Windows\SysWow64\html.iec
    2010-11-04 04:35:37 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
    2010-11-04 04:08:54 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2010-10-22 13:50:08 93696 ----a-w- C:\Users\VALUED~1\AppData\Roaming\ezpinst.exe
    2010-10-22 13:50:08 82048 ----a-w- C:\Windows\System32\drivers\pcouffin.sys
    2010-10-22 13:50:08 82048 ----a-w- C:\Users\VALUED~1\AppData\Roaming\pcouffin.sys
    2010-10-22 13:48:30 99384 ----a-w- C:\Users\VALUED~1\AppData\Roaming\inst.exe
    2010-10-22 13:28:47 22 ----a-w- C:\Windows\SysWow64\systeminfo3.dll
    2010-10-20 05:20:01 46080 ----a-w- C:\Windows\System32\atmlib.dll
    2010-10-20 04:54:18 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
    2010-10-20 03:09:15 3124224 ----a-w- C:\Windows\System32\win32k.sys
    2010-10-20 03:05:46 367104 ----a-w- C:\Windows\System32\atmfd.dll
    2010-10-20 02:58:41 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
    2010-10-18 09:21:31 8153088 ----a-w- C:\Windows\System32\drivers\NETwNs64.sys
    2010-10-16 05:23:13 112000 ----a-w- C:\Windows\System32\consent.exe
    2010-10-16 05:19:41 395776 ----a-w- C:\Windows\System32\webio.dll
    2010-10-16 04:36:10 314368 ----a-w- C:\Windows\SysWow64\webio.dll

    ============= FINISH: 9:20:03.26 ===============
     
  2. sflabrkr

    sflabrkr Thread Starter

    Joined:
    Jan 5, 2011
    Messages:
    4
    I have attached the file attach.txt and the ark file is blank
     

    Attached Files:

  3. sflabrkr

    sflabrkr Thread Starter

    Joined:
    Jan 5, 2011
    Messages:
    4
    can someone help
     
  4. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    no obvious signs of malware, but you have a massive amount of resource hog running programs

    I have moved this to W7 forum for attention & suggestions
     
  5. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Press the Windows key + R to open a Run box.

    Type msconfig

    Select the Startup tab.

    Other than BCSSync (Office related), everything else can be unchecked.


    Then, reboot the computer.
     
  6. sflabrkr

    sflabrkr Thread Starter

    Joined:
    Jan 5, 2011
    Messages:
    4
    Thank you phantom010
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    You're welcome!
     
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