computer startup is all messed up

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Tessa13

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Oct 19, 2018
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I do not know what I did but I can no longer see my desktop when I start up the windows (little picture on left side bottom in corner looks like a window) and it is big too. when I try to hit desktop it will not let me in. I try every way possible but I can not get back to my old start up page. can I create a restore point for 2 day in the past? date would be 10/17/2018. and the screens look like they are in a old version or something, very boxy and plain text. I am so computer dumb a lot of time I do not know what the initials mean. Thank you in advance for your help.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, Intel64 Family 6 Model 142 Stepping 9
Processor Count: 4
RAM: 8105 Mb
Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
Hard Drives: C: 917 GB (852 GB Free);
Motherboard: SAMSUNG ELECTRONICS CO., LTD., NP530E5M-X02US
Antivirus: Avast Antivirus, Enabled and Updated
 
Joined
Sep 21, 2007
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You want to do a System Restore to a previous date, not create one. Go to This PC > Properties > Advanced System Settings > System Protection tab > System Restore button. It will show you the last restore point that was created. You probably want to restore to that date. If not, choose another date.
 
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